HP officejet 6100 series all-in-one - "remove & check cartridge - help!

I removed the cartridges, replaced the cartridges, is turned off and turned back on. A new message of supposed to check cartridge R.  Unable to get past this message. Unable to access the menu.  Help would be appreciated.

I would like to do a manual cleaning the contacts on the cartridge and the printer to make sure the accumulation was not the reason that one receives this error message.   Here a link to a document that addresses the mistakes of rejection of cartridge for your printer model. I know that some of the measures listed are those that you mentioned to try in your original post.  But this document contains the instruction manual that one needs to follow correctly in order to clean the contacts of the cleaning cartridge.

If still the issue after cleaning, I would like to do a hard reset to try to clear the error message and return the printer to a known working state.  No user settings are lost by performing a hard reset. To do a hard reset:

1. with the printer plugged directly into a wall outlet and turned on, unplug the power cord from the back of the printer.

2 then unplug the power cord from the wall outlet.

3. wait at least 30-60 seconds

4. plug the power cord into the wall outlet first. If a module with the power cord, make sure that the light of the module and then reconnect power cord on the back of the printer

5. the printer should power back on by itself, but if not use the power button on front panel to turn on machine.

Tags: HP Printers

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