HP Officejet 6500 a Plus: printer claims to reboot and LED flashing (unusable)

Similar Questions

• OfficeJet 6500 a Plus: printer shows as a fax machine

  I unplugged my printer about a month ago and when I rebooted and tried to add a printer, it shows just like a fax machine. I've tried different help topics, nothing seems to work.

  Hi @Swissmizz,

  Welcome to the Forums of HP Support!

  I see that your printer of HP Officejet 6500 a more re-won't add to the Mac as a printer, as a fax machine. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing. HP doesn't have the full functionality of software and drivers for Mac OS X 10.10. Apple has a software update for the HP Officejet 6500 E710n driver, but it is only the print driver.

  That being said. I recommend reset us the printing system and add new printer using the driver update from Apple.

  Reset the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do not add your HP Officejet in now.

  Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Once the reset complete, restart the Mac.

  Uninstall the drivers and the software (if installed):

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Add device:

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected.

  

  6. click Add to add the printer to the list. Do not add the AirPrint driver.

  7. try to print again.

• HP printer Officejet 6500 a Plus

  I bought a new printer and want to get rid of my old printer (HP Officejet 6500 a Plus).  My question is: is there any reader of memory in the printer I'm tossing or is it just just to throw it away?

  Hello
  
  Thank you for using the HP forum.

  You can restore the default printer.

  Theres no hard drive on the PC but if you don't save any number of fax on this subject, you may want to delete that.

  Usually, we cut the strip of coding, break the glass of the scanner and cut other visible wires before disposing of it so that the printer is "beyond economic repair" for anyone who can pick it up.

  Hope that helps.

• I'm looking for on what toner is empty on my printer HP OfficeJet 6500 a plus?

  I'm looking for on what toner is empty on my printer HP OfficeJet 6500 a plus?

  Hello

  Check with HP support, their documentation online and ask in the forums of HP.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  Not really a Windows problem.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• HP Officejet 6500 a Plus e-All-in-One - E710n ' slow printing - cannot scan.

  Windows 7 64

  HP Officejet 6500 a Plus e-All-in-One - E710n

  Wireless connection

  Until recently, I noticed that it takes a good 45-60 seconds to print. From the moment that I hit print say at the start of the printing printer. Real bummer, but today I tried to scan and got an error "Scanner communication cannot be established... "I've uninstalled all the drivers and the printer and reinstalled same thing any suggestions I have to be able to scan.

  Hey alsmith1964,

  It seems that the network communication between the PC and the printer has become lost or locked up.  The first step, I would suggest in this case is to perform a cycle of power to all devices in the network circuit.

  Follow these steps to reset your printer HP, your router and your computer.

  1. To turn it off, press the power button on the HP printer.
  2. Unplug the power cord at the back of the HP printer.
  3. Unplug the power cord from the wireless router.
  4. Turn off the computer.
  5. Wait 30 seconds.
  6. Reconnect the power cable to the wireless router.
  7. Wait 30 seconds, or until the router is completely ready.
  8. Turn the computer on.
  9. Wait for the computer to recharge.
  10. Reconnect the power cord to the back of the HP printer.
  11. Turn on the printer.

  I would like to know if it is able to get the question to be resolved,

  Jason

• OfficeJet 6500 a Plus: clear the call history

  I would like to know how celar to the call history please. I deleted the history of fax and restored factory settings (settings > tools >) but on start-up again calls on any phone numbers history is still there.

  Hey @Appt,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the story on your Officejet 6500 a Plus e-All-in-One of compensation. I can help you with that.

  I'll send you some instructions describing how to do a factory reset on your printer. If you check your Inbox of forum you should see in a message private shortly.

  Please let me know if that clears the history. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet 6500 has plus: HP Officejet 6500 a more impossible to connect to the server

  My printer can detect my wireless network, but does not connect to it. Problem started with my MAC a few months ago, but he persists even with my new HP laptop.

  I thought I could have network problems, so upgrade my router (Linkys at Linkys))... still problem. Comcast upgraded my router (Linkys multifunction ARRIS) again and the problem persists.

  I tried cycling power offshore for the router and the printer.

  Even my scanner picks up signals from the printer. I don't know where's the disconnect?

  Help, please

  @mikkiglanvill

  Printer:

  HP Officejet 6500 a Plus e-All-in-One - E710n

  A few ideas

  If you have not done for awhile, you may download and install a new copy of the software full functionality.  Reference: install the full features software - printer

  If the printer is located where you can do so, you could try a wired connection to the router.

  You could try the printer of the assign a static IP address.

  Make sure that there is at least 1 meter / 3 feet between the printer and all wireless devices you want to connect.  Too much is as bad as too far away...

  Paw through all ideas / suggestions / information in the exceptional User Guide of this printer - network setup Section starting on Page 222.

  Try to use as not only a static IP address, but also a hard to connect to your ISP DNS information.

  Mount the power wireless on your receiving devices (PC)

  Help:

  Printer keeps no connection Wi - Fi

  Set the SSID printer

  Parameters to improve wireless connectivity

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet 6500 a Plus: Paper Jam on Officejet 6500 has more ADF

  I analysis an article of newspaper & stuck to the ADF.  I tried to shoot, but half of it is still in the tray and I can't find a way to move it.

  Hello @MaryRuth144,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of paper jam that you are having with the document feeder on your HP Officejet 6500 a Plus e-All-in-One Printer today. I understand that a newspaper article that you scanned is still stuck in the paper feed mechanism. At this point, I would like you to follow the steps below to remove the paper without any damage to the machine.

  1 remove all paper drop the document feeder

  2. lift the document feeder cover

  

  3. pull any paper stuck on the reels

  4. close the document feeder cover

  5. lift the scanner cover

  

  6. lift the document feeder mechanism

  

  7. checked for any paper stuck in the paper feed mechanism. Check both entry and exit of the feeder for any paper stuck or torn.

  

  8 lower the document feeder mechanism

  9. close document feeder cover and then close the scanner cover.

  10. If it is not "Paper jam" message appears on your printer, please try a blank copy of the 1 page to check if your document feeder always advance the paper correctly.

  -Source

  To avoid paper jams in the future:

  • Support up to 35 sheets in the tray
  • Paper weight (16 to 20 pounds bond paper) from 60 to 75 g/m is supported
  • Supported paper formats: letter, letter without borders, Legal, A4, custom size of scale in 5 to 8.5 and 9.5 to 12 in long
  • Don't use paper that has clips or Staples
  • Don't use paper that is folded, torn, dusty, damp, wrinkled, curpled or paper not based dish
  • Don't use paper that is too thin, too thick or too bright

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP Officejet 6500 a Plus - E710n: error message [OFBBD0]

  In my view, that the OS is Windows x 64. My situation is that I can no longer print from my iPad or phone. I can still print without any problem in my laptop. When I try to my tablet or phone I get the message that it is in contact with the printer (which is normal), then an error message is displayed. Error [OFBBD0]

  Hey @FerFer,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you are unable to print from your iOS devices using your HP Officejet 6500 a Plus e-All-in-One - E710n. I want to help you with this.

  What you describe, it seems that you use AirPrint when the error message appears.  With this printer, you have three ways to print from iPhone / iPad. The most common method is called AirPrint. For your information, "AirPrint is a solution of mobile printing included with Apple's iOS v4.2 and later mobile operating systems.

  iPad, iPhone and iPod touch users can print wirelessly on any HP ePrint-enabled printer which is connected to the same local wireless network. Most of the released HP printers in 2010 and later support AirPrint.

• My HP Officejet 6500 has only prints via ePrint?

  I installed my HP Officejet 6500 a Plus 2 months and it worked fine then.  The installation is with a Linksys E1000 wireless; I have updated the drivers and was able to Airprint to my phone as well.  I just came back to be out of town for 2 weeks and now I get the following error message when you try to print: "Unable to communicate with printer", the printer is unavailable or offline.  Similarly, when I search with my iPhone, I don't find any available printer.  I restarted the printer with no improvement.  The thing is, it seems normal and has internet access, with full wifi signal.  Not only that, but I sent a print job to the printer by emailing the ePrint site and which printed fine.   Any reason why the printer would always have wifi access and can print using ePrint, but not be available locally? (when they are all on the same wifi network)?

  OK, let's put the whole system:

  1. close all (printer, computer, iPhone, everything).  Disconnect the power from the modem and router.

  2. start the modem by plugging the power cord.  Let it boot completely.

  3. start the router by plugging in the cord.  Let it boot completely.

  4. start everything else and let it connect to your network.

  Now, try to print.

• No connection after moving: OfficeJet 6500 a Plus

  I moved houses and now unable to connect to the printer.  I worked with wireless.  The cable only I can see that needs to be attached is the power to the printer.

  1. the additional cords needed to reset my printer?

  2. do I need to reset the IP address of my new location?  How can I do?

  3. are there tricks to get my updated printer in place at my new address

  It is an OfficeJet 6500 a Plus all-in-One.  Thank you.

  Hello

  He may think that it is talking with a new router now.  Please try the following instructions to correct:

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

  Kind regards.

• Why my hp officejet 6500 has more printer take ten minutes to four pages of fax?

  HP Officejet 6500 a Pus E710n-z series

  Windows 7

  Why my hp officejet 6500 has more printer take ten minutes to four pages of fax? No change has been made and no error message. This seems to be an extremely long time for only four pages!

  Firmware has been day t0 then did a hard reset and tested a fax. seems to be faster, but was not a very detailed page. will be able to say when I have more pages to send. If this is no better at this moment, will post back.

• OfficeJet 6500 began suddenly printing documents less than full size

  What setting I should do and how can I do?

  Thank you

  Hi hmcgee3,

  Welcome to the Forums of HP Support! I see your HP Officejet 6500 has begun printing documents less then enlarged.   I would be delighted to help you to save and print actual size but requires a bit more information:

  1. what program you print from?

  2. What is your current operating system, Windows or Mac and what version?

  3. How is the printer connected, USB or wireless?

  4. do you get an error message when you try to print?

  5. If you open wordpad or webpage you are able to get a full impression?

  If you have a Windows operating system later than XP, please start here: HP print and Scan Doctor- it was designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know what the PSDR find, I'll watch for your reply.

  Thank you

• HP Officejet Pro 8600 Plus: HP Officejet Pro 8600 Plus printer-

  HP Officejet Pro 8600 Plus printer-

  Tried to copy both sides of a vehicle using ADF permit; paper too small (stupid user!); he copied the first side successfully. Now, I can't find the input document! How can I remove paper (which I can't find) which was too small for the auto feed?  It is not in the duplex unit, either.

  Hi @Dick_27,

  Welcome to the HP Forums!

  I appreciate that you try to remove the paper in your printer more HP Officejet 8600. I'm sorry to hear that, but happy to help!

  Please have a look through this guide, A display of the "Paper jam" error on the HP Officejet Pro 8600 e-all-in-one printer series.

  As well as this guide. The ADF (ADF) documents didn't pick up paper.

  I hope that these guides are useful and have a nice day!

• Jobs FRUSTRATED stuck in the queue on Officejet 6500 with IP printing

  

  I'm especially frustrated because I just typed in many details, and when I click on "Preview" my text disappeared. Thank you, HP!

  Like others, I have an Officejet 6500 E709n. Print a test page, the diagnosis, the HP printer utility page, I cannot print any document. "They simply wander in the queue with the message host ' 192.168.2.6 network ' is busy. retrying in 10 seconds... forever. Yes, I tried to delete and add the printer again and he gets found very well.

  I can print with USB.

  I can print with Hello (but which is slow, so I turned off)

  It's okay if my OS X 10.5.8 laptop is connected wirelessly or through ethernet.

  The printer is connected to the router Wireless Ethernet. At the present time, my mac is connected to the same router by ethernet. I just started the HP printer utility and printed page setup very well, showing the ink levels.

  I'm guessing that it is a problem of intellectual property, and that the HP printer utility uses a different protocol to connect to the printer. Yes?

  Fine, I can print from Windows 7 computer that is connected by ethernet on the same network. IP addresses are correctly reserved.

  Please, someone help. I have a forthcoming major surgery and won't be able to walk upstairs to the office, so I really want to be able to print wireless from below. I bet once wired print jobs, the wirelss go, too.

  Well well, thanks to the kind soul who wrote this:

  http://h30434.www3.HP.com/T5/Mac-printing-and-scanning/duplex-printing-with-HP-OfficeJet-6500-wireless/m-p/129735#M3716

  (useful text cited below)

  You can also modify an existing printer driver:

  (1) system preferences > Print & Fax

  2) click your printer

  3) click on the Options button & supplies

  4) click on the driver tab at the top

  (5) in 'print using... '. "drop-down, choose Select printer software...

  (6) locate HP OfficeJet Pro L7700 in the list

  I followed the instructions to turn my printer OfficeJet OfficeJet Pro L7700 6500n driver. Let the JetDirect Protocol.

  Now I can print when connected to the Ether - and I can print duplex. AND I can print wireless.

  To sum up: If your print jobs stuck in the queue to print on a HP OfficeJet 6500n, but you can ping the printer or you connect via the HP printer utility, the following workaround solution:

  Change the IP to JetDirect Protocol

  Change the 6500n to OfficeJet Pro L7700 OfficeJet printer driver.

  SOLVED.