HP Officejet 6500 E710n-z: how to get the hardware support for HP Officejet 6500 E710n-z

I'm probably in the wrong forum, but I'm not anywhere else to go.  Just throw it out there and I hope someone has the answer.

My very reliable Officejet printer has lost the ability to feed paper from the paper tray.  It is that decend on top of paper rolls and are believed to feed the paper until the collection of wheels.  The rolls go down, but they don't happen, and therefore no paper feed.  I can gently push the individual sheets until the collection of wheels and printing works very well.

Has anyone dealt with this kind of problem.  Of course, it's hardware related and I'll probably have to bring somewhere for repairs.  It's a great printer for several years and I look forward to replace themselves.

Thank you.

I bought a new printer because the cost to fix this little problem is higher than the purchase of a new machine.

Tags: HP Printers

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