HP Officejet J3600 Series for Windows 7 device driver

I can't get my printer to work!  I installed different versions of the software, and every time I said that there is not a driver that exists for the HP Officejet J3600 series.  Does anyone have any suggestions?

I uninstalled the software several times, and I tried to install with Microsoft plug-and-play decisions.  I went from the other way and I asked HP what is desired and installed from their point of view.
I've just updated my Windows Vista computer to Windows 7.  There is a significant update of Windows Update that tries to install, but it fails every time.  This update is HP - printers - HP Officejet J3600 series 63.9 MB and it was published on 02/07/2011, but it gives me "Code 800F0246 Windows Update encountered an unknown error".  I found that the print spooler was not, which allegedly allowed other printers at work, but not my HP Officejet J3680.
Thank you in advance,
Bryan

Palcouk,

Thank you for your help in this matter!
Yes, I did contact the PC manufacturer and the hardware manufacturers of printer support site for the software, both are HP.  I also tried to install the basic printer driver as the complete software, but neither attack could solve the problem.  These efforts included a complete removal of the software from my system, reboot and all.  I tried plugging in is not the printer until you are instructed to do and I also tried to connect the printer, using the plug-n-play in order to have the windows to find the correct drivers, but no attempt would not work.  These are good ideas!
The solution ends up being a deletion of the printer driver for another printer that has already been installed when I was with Vista.  This driver is not compatible with Windows 7 and was originally the 'print spooler' to stop and cause other installation failure.
Technical support at the University said that they eventually remove the other printers on the computer system;  then restart the print spooler by clicking the Start button, the search for 'Services', the program opens, scrolling to "Print spooler", selecting and clicking on "start the service"; and then install the software of the printer as usual.  The printer works fine now!  Yay!
PS You are absolutely right about the existence of a difference between important and recommended updates.  When I got my printer connected to the computer and I tried to update by using windows update, I think he said it was an optional update, but when the printer was not connected, the update did not show.  I think you're right, it was only a recommended update.  Thank you for this fix!
P.P.S.  I'm sorry, I can see how you might have thought that he wasn't no matter what printer driver.  There was, I think, 5 drivers for the printer that were to be installed.  Four installed without any problem (I think they were to scan, fax, USB printers and one another, but that of the HP Officejet J3600 series did not and he said that he was not a pilot that exists for installation).  After the correction of the University, it is installed without any hitch.
I hope this helps those of you who may have similar problems!
Sincerely and gratefully.
Bryan Millet

Tags: Windows

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