HP Officejet J5750

For some reason any my HP Officejet J5750 print not when I use the print preview mode. When I use the preview before printing, the page I look at a vacuum appears and prints the blank page. I recently upgarded 8.0 Windows 8.1 of Windows and the printer has worked for more than a month. Now, I get a message saying the printer driver must be reinstalled. I when to HP and downloaded the driver for Windows 8.1, but I always get the message to reinsatll and the printer still has the problem of preview before printing. I could use help somr

Thank you

atrjr1

Hello atrjr1,

Please, let me take a moment to say 'Welcome' on the HP Forums.

I see that you have a problem with the print driver that need to be updated.  I suggest we do a complete uninstall of the software and drivers, and once it is all removed, then we do a reinstall using the printer HP install wizard for Windows.

Please do not hesitate to write to me if you still have questions or if you have any other questions.

Thank you.

Tags: HP Printers

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