OfficeJet J5750: Center software solutions suddenly stopped-Windows10

I have an Officejet J5750 All In One printer connected to a PC HP Pavilion P7. Used as a scanner for several years now.

About four months ago, I've upgraded to Windows 10. Scan continued to work. Last week, suddenly, the center of Solution software doesn't work. Click and get nothing.

I downloaded the software current Win10 OJJ5700_Full_Win_WW_140_404-4, uninstalled and reinstalled twice.

I have not ran the Support Assistant - no solution. I ran the HP print and Scan doctor and scan test worked as expected. But the center of still will not work.

The center of Solution called Hpqdirec.exe, so I ran it directly, as an administrator and Win7 compatibility. Nothing.

I have not installed new software. Of course, I get frequent updates of Windows 10, but I can't untangle this Pandora's box.

The software Windows Fax and Scan is more primitive and will not create a PDF file.

I found a scanning module - hpiscnapp.exe and it works OK, although it does not resemble the digitization Solution Center screen. But it is a workaround, does not save the default values and has the functions as a sheet feeder. Restore rather the Solution Center. But I'm out of ideas.

Anyone?  Thank you.

Bruce

Hello

A lot of similar problem. Please check the following post:

http://h30434.www3.HP.com/T5/inkjet-printing/HP-quot-Solution-Center-quot-for-C7280-all-in-one-printer/m-p/5426302#M515995

Kind regards.

Tags: HP Printers

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