HP Officejet J5780: Stripe yellow towards the bottom of the page when you use the document feeder

When using the document feeder copy has a yellow stripe down page @21/8 "from the left margin. NO problem when using the tray.

Hi @GlennG1 and welcome to the Forums of HP!

I see that you have lines in the ADF.  I would like to help!

I recommend to remove the ink cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I also recommend this document:

Vertical stripes, lines or streaks on Copies, faxes or scan

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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