HP Officejet Pro 8600, assistant of the printer does not

Windows 7 64-bit system

Only recently purchased this printer, everything until the last two days has worked like a dream. However, for some unknown reason, the wizard of the printer now will not open. Have unloaded the program and reinstalled it, but it still not open. Last night removed the program and downloaded directly the drivers of HP, still not open.

Someone else met this problem and if so what was the cure.

Hello

Try following the steps listed below, although the described problem is different, I think that should help with your question as well:

http://support.HP.com/us-en/document/c03640384

Please let me know the results,

Shlomi

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8600 more indicates 'missing or does not print head ". I followed HP 4 instruct. Help

    HP Officejet Pro 8600 more indicates 'missing or does not print head ". I did 4 HP instructions and now I'm #4: contact HP. I cleaned the heads, replaced the 4 cartridges, removed and replaced the unit restarted, everything. Now what?

    There is a document with measures to help address the missing or condition is not the print head.  This document can be found here.

    From your post, I understand that you did some the most of these steps, but run Solution 4: replace the print head.

    If you are still in warranty, HP can replace the printer/printhead without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

    HP Technical Support call case form:

    https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

  • HP Officejet Pro 8600 Plus: software the Printer Wizard does nothing and eats CPU

    Hello

    I currently have a problem with the HP printer Assistant software. I use a HP Officejet Pro 8600. Well I uninstalled and reinstalled several times, redownloaded the latest version of the software from the HP site, tried with a wireless connection and a USB connection, but still have this same problem.

    The problem is when I open the printer to the printer Assistant software (scan, definition of printing preferences, etc.) nothing loads and what I noticed is that in the Task Manager, the program is constantly, nonstop to duplicate in the Task Manager and eventually slow down the computer because of the high use of the processor of these duplicates. I can't stop these processes in time compared to the amount of tasks in doubles at this very moment, and the only way to stop it is to restart the computer. I had this problem with Windows 8.1 and so I've upgraded to Windows 10 but exactly the same problem occurs. If I wait long if I get an error (0xc0000142) telling me that I can not load the Printer Wizard, but the process will still duplicate.

    I tried using the printer with other computers, but they do not have a problem by launching the wizard from the printer. I wonder what is happening and why is the Printer Wizard launch multiple neverending himself as tasks on the Task Manager?

    Add to that, printing works fine, it is train to launch the Printing Assistant software that is causing the problem.

    Hello @jellyjr,
  • OfficeJet pro 8600: cannot install the printer Officejet pro 8600 on work network using HP on Win10 software

    I've recently updated my Surface 3 pro to win 11.  I try to install my printer using the HP installation software.  He worked with Win 8.1. The software has never been able to detect my printer automatically but in the past I could enter the IP address and it would connect.  This isn't the case, when I select wired connection, it just never fails to give me the opportunity to enter the ip address.  I can install the printer with the help of the W11 Control Panel, but the features of scan if the HP (HP printer assistant) software does not work it is frustrating for me.  Help, please.

    Kind regards

    Michael

    I found the solution to this problem.  You just need to run automatic installation wired function twice and then it will ask for the IP address.  Once I did this and entered the IP address, it worked fine.  It must just be an option to start or appear after a failure.  I had to let it fail twice has been confusing.

    Michael

  • OfficeJet 6600: access code to the printer does not work

    Hello

    My printer used to be connected to my computer. The computer must be repaired, and I don't have the software to print on it. I downloaded it and I thought that I had everything set up, but when I try to connect my printer to the laptop computer he asked the password that I entered, and it isn't right now. It is also connected to a Windows 7 and works very well with this one.

    Hi @camicam,

    Remember that the password is case-sensitive. If you have not made any changes to your wireless password and you are unable to connect the printer to your wireless network, I suggest communicating with your router or your ISP (Internet Service Provider).

    Thank you

  • OfficeJet Pro 8600 Premium error paper size does not match

    I try to print an envelope #10 that I printed several times in the past, but today I get the error that the detected paper size does not match.  I print on MS Word with the selected for the #10 envelope paper size.  I loaded the envelope properly.  Why is he not feel today when it was fine yesterday?

    Hello

    The application, go to Printer preferences. What size and type of paper is selected here?

    You have restarted your computer since yesterday?

    Thank you

  • HP Officejet Pro e-all-in-8610: printer does not print

    I am getting an impression-failed to get the status of the printer,

    Previously, I was able to print remotely from all computers and devices in the House. Now I can print from a computer, a PC, but not from my smart phone or iPad.

    I try that, but it did not help. But my grandson has suggested to uninstall and then reinstall the printer. It worked so now I'm all set.
    Thank you

  • OfficeJet pro 8600 more connects wireless, but does not connect to Internet

    I use Windows 7.  The free thread is ideal for printing, but I do not understand why the web

    does not connect.

    Hi susea;

    Hope you are doing well and I'm sorry that you are having problems.

    Jean-Marie this tool;  http://support.HP.com/us-en/document/c02037530

    If that didn't help then share what router you're using, please indicate brand and model? I'll offer to make sure that your router is updated with the most recent firmware, also I personally always use Google's DNS servers. Some servers DNS provided by your ISP (Internet service Provider)

    You can change this setting by going to do the following:

    Press the Win key on your keyboard.

    1. Type Ncpa.cpl (this will take you to the network connections)
    2. Select your wireless connection
    3. You will see a screen on the botton, you will see a button called properties, near the left button
    4. On the Properties menu go to IpV4 (if you don't see scroll down) double-click to open
    5. In this screen, you will see (get IP address automatically) slot that you wil see the Obtain DNS server address automatically select this option
    6. Type 8.8.8.8 and 8.8.4.4 airfield

    I will also choose a static IP address, and this can be done here as well.

  • HP OfficeJet Pro 8600: HP OfficeJet Pro 8600, connected to the local network but does not print a printer on the same LAN

    HP OfficeJet Pro 8600, connected to the local network but cannot print printer on the same local network.

    Work tried fixing it but all attempts fail.

    Firewall disabled.

    Printer recognizes the router's LAN.

    Was also pointed out that the port does not communicate, can not remove it; Cannot add another...

    Printer does not print.

    How can I fix?

    Hi @AnnisMonadjem,

    Welcome to the Forums of HP Support!

    I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    When you say 'LAN', are you referring to the network or you try to share the printer on the network?

    How is the printer connected? (Ethernet/WiFi)

    If you have noticed that the port is causing problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

    What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

    HP has several Officejet Pro 8600 series.

    What is the name and the product number of your printer? How can I find my model number or product number?

    • Update the firmware of the printer.
    • Don't hide the SSID (network name).
    • What type of encryption are you helping? HP recommends WPA and WPA2.
    • You have a double router broadband? Make sure that the two groups were not the same network name.

    If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

    To assign the static IP address, use the following steps as a guide.

    • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
    • Type the IP address in the browser to bring up the SAP.
    • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
    • Select Manual IP.
    • Enter your IP address manual (192.168.0.232)
    • Enter 255.255.255.0 for the subnet mask, except if it is different.
    • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
    • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
    • Click on apply.
    • Restart the router, the printer and the computer.
    • Test printing and scanning.

    If the problem persists, download and run this patch rollup: resolving printing issues in Windows 7 and Windows Server 2008 R2

    • Try printing and scanning.

    In addition, if you are still having problems try the steps in this guide, HP printers - "offline" Status Message printer (Windows 7).

    Continue on, if the problem persists.

    Important!   Delete the temporary files and folders by using the disk cleanup utility

    1. Open the disk cleanup utility:

  • OfficeJet Pro 8600 +: OfficeJet Pro 8600 + very slow to print

    We recently purchased a new MacBook.  From the beginning on this MacBook, our HP 8600 printer takes long time to start an extremetly to print.  Sometimes it prints ever.  The printer is set up wireless.  Sometimes the print area will say that is having problems connecting to the printer, but not always.

    This only happens on this MaxBook.  I have an iMac and a Windows laptop, both connect to the same wireless printer.  Both of these printing devices print jobs fairly quickly.

    I downloaded the new drivers.  Uninstalled and reinstalled the printer.  Restarted the printer and wireless access point.  Disabled iPV6.

    Don't know what else to try.

    Hi @JH99,

    Welcome to the HP Forums!

    I noticed that your HP Officejet pro 8600 is slow to print on a wireless connection, with your Mac. I'm happy to help you!

    Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know the results. Although the guide title does not match your question, I think that these steps will help.

    If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    Thank you for posting!

  • HI - even if I installed a new cartridge (black), the printer does not recognize it

    Hello - I have an officejet 4500 - G510a, and even if I installed a new cartridge identical to that just missed, the printer does not recognize it and don't use it. I would really appreciate the help on this one. Thank you

    Also please mark it as accepted if Solution my answer has solved the problem.

  • The printer does not and not listed on computer

    I got my printer working and we had power cut off for most of the day, now the printer does not work and I can't even see the printer on the computer more.  I thought I would unplug everything and he can resume No. when I tried to start the printer but it wont even start.

    Hi Burrabliss,

    1. what version of Windows operating system is installed on your computer?

    2. What is the brand and model of the computer?

    Because you cannot start the printer, it might be a hardware problem, I recommend you contact the manufacturer of the printer and check if it helps.

    Refer to the steps in the following Microsoft article.

    Printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

  • The printer does not exist or is not available to this error message. Help, please!

    Hello

    I have a photosmart C310 premium which has been working perfectly.

    It is connected to my computer via wifi. For a few days when I try to print, I get this message:

    The printer does not exist or is not available at this time.

    However, when I go to my homepage of HP printer, it prints the test page and also contacted my printer, if I want to analyze.

    Help, please!

    Thank you

    Download and install this: http://support.apple.com/kb/DL907

    Restart your Mac.

    Reset the printing system:

    -Go to System Preferences > print & Scan
    -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - This will remove ALL your printers!
    -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

  • I put a new ink jet cartridge in the printer and the printer does not work although it is switched on

    Cartridge replacement installed on a lexmark 730 printer inkjet series all the cables and connections ok but the printer does not work

    Hello

    as the poblem started when you changed the ink cartridge contact Lexmark

    http://support.Lexmark.com/index?page=home&channel=supportAndDownloads&locale=en&UserLocale=en_AU

  • Printer not responding not connections (wireless printer) is good and solid. I replaced my old router wirelessly with a router of valuation. I had to plug it, but the printer does not respond now.

    Printer not responding not connections (wireless printer) is good and solid. I replaced my old router wirelessly with a router of valuation.  I had to plug it, but the printer does not respond now.

    Is what brand and model of printer?

    I do not work unless your new router has the same SSID and password wireless as the old. Consult your printer documentation to find out how to handle the situation. For example, some Lexmark wireless printers have a program called Configuration Utility Wireless in the Lexmark folder under all programs on the start menu that is used to set up the printer when changes are made to the wireless network.

Maybe you are looking for

  • On my Mac mailbox missing from El Capitan after transfer

    I have a lot of mailboxes on my Mac on an old Mac and I want to transfer the entire batch to a new Mac.  Basically I want the Mail app on the new Mac to look identical to the former. Both performed El Capitan. I tried this: -a transferred the "Mail"

  • The HP workload issues

    HelloI'm having the same problem with my new Omni 10, as many others have had. Charger connects loosely, unit recognizes load, but it says 0% available (plugged and loading). Unplug the cable and the Omni will stop immediately. Please notify.

  • HP Officejet Pro 8620: Problem with the body of the e-mail showing after parsing a PDF to e-mail.

    I have a new 8620 Pro of Officejet and I loved this day except for one thing. When I scan a PDF document (and perhps other types), Outlook to send I then write in the body of the e-mail - for the recipient. However when I send it, the message does no

  • Cannot add music to Windows DVD Maker

    I don't know how to format the music in a different file... This is what itunes says I do... I have to add 2 songs for Windows DVD maker software... home dvd with family photos.Help

  • Error 0xc18a0001

    I have installed new drivers when they were bad, but it still shows: ink system has failed. Cannot print. Refer to the printer documentation. Error 0xc18a0001. Stop the power, then on again. When I turn it works again, I get the same message. Y at -