HP Officejet Pro L7590 - cannot scan - the installation program does not scan Betacam

I have a HP Officejet Pro L7590 all-in-one connected to my iMac OS X Lion 10.7.4 running, and I can't Scan functionality.

When I set up the device, it does not recognize that there analysis ability, if I try to scan from the Preferences/Print & Scan window there is no option to do so.

Also, the HP utility displays no information on digitization.

When I try to run Scan Manager device HP HP Scan Pro application opens then immediately crashes.

I tried to reinstall the HP software, but it makes no difference.

Scanning has worked in the past with the same printer, but not since I installed Lion.

Suggestions welcome! Thank you very much

Hello

The application of HP Scan Pro for Mac OS X 10.4 and 10.5, so it seems you are using older software which are not provided for Lion.

Please remove completely any HP software installed using the scrubber tool:

* Please note that the following steps will delete all HP software installed.

1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
2. Select Applications
3 select the Hewlett-Packard folder
4. double-click on uninstall HP application
5 follow the uninstall to prompt to select a device to uninstall
6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
7 approve any prompt to uninstall all HP software.

To avoid any problems due to the use of the software, be sure to repair disk permissions before you reconfigure the printer:

1. open the Applications folder.
2. go to the Utilities folder.
3. double-click on disk utility.
4 Select the hard disk that contains the boot volume.
5. go to the first aid tab and select Repair disk permissions.
Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The journal of the progress will tell you when the process is complete.

Go into System Preferences > print & Scan

Click on the sign more and select your printer.

The latest version of the software for your operating system will be downloaded automatically.

If the software download fails for any reason, download and install the latest drivers 2.9 HP printer:

http://support.Apple.com/downloads/DL907/en_US/HewlettPackardPrinterDrivers.dmg

Now add the printer by following the steps above.

Below you can find what scan methods can be used with Lion OS x:

http://support.HP.com/us-en/document/c01910186

Kind regards

Shlomi

Tags: HP Printers

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