HP Pavilion 15 laptop: upgrade Windows 10 issues now with touch pad / mouse

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• Laptop HP Pavilion G6: after upgrade windows 10 - cannot detect wireless network

  Hello

  I upgraded my computer windows 10 laptop and it cannot detect a network.   The network adapters that appear in the Device Manager - controller Realtek PCI FE and Qualcomm-Atheros 802.11 AR9485 wifi adapter but I can't see any network.   I tried to install several drivers for Atheros without success.   I went back to windows 8.1 and network drivers works, I have upgraded to windows 10 back and I can't connect to wireless networks. I tried to update the drivers without success, uninstall and reinstall without success, I have alos tried the solution published on the microsoft unsuccessfully Web site: https://support.microsoft.com/en-us/kb/3084164

  I get an error message saying "the system was unable to find the key to register specified or the value '. '" I didn't install any software VPN or another, is there a solution to my problem?

  Hi there @tikaro23,

  Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I understand that you have a problem with your Wi - Fi on the laptop HP Pavilion G6. You mentioned that you can't detect a wireless network.

  I did some research and found a great document for you called HP PC - troubleshooting wireless network and Internet.

  What happened with you have attempted to use the resolution of the problems mentioned in the link you so much?

  Have you tried to restore the BIOS?

  Have you tried to connect directly to the Modem/Router?

  Have you tried to boot mode safe?

  You can maneuver in Mode safe without problem?

  In my research, I also found a Support Forum on the page called Microsoft Community after upgrading Windows 8.1 for Windows 10, no wireless networks are available.

  There is a post of RajithR. Read his message in its entirety. (I also provided it below.)

  

  You said you tried to uninstall the driver. Are - what you got to do it in the order shown below?

  • Uninstall the driver of network card in Device Manager,
  • Reboot the laptop twice,
  • Reinstall the driver.

  Please use the HP Support Assistant, it will help with the software and drivers on your system at the time of purchase or this update of need.

  I know you said you tried to update the driver also. Have you tried to do it in the Device Manager in the order given below?

  • In the Device Manager
  • Click the network adapters to expand
  • Right-click on the network adapter family
  • Select software update of the driver
  • Choose search for automatically updating driver software.
  • Once the installation is complete, restart your laptop.

  Please follow the troubleshooting steps above and the re-post with the results, information from the above questions and HP Pavilion G6 Notebook PC model number.

  Thank you!

• PC HP Pavilion P6 - 2317c: upgrade Windows 10

  I bought this model HP Desktop HP Pavilion P6 - 2317c sometimes, back and it came pre-loaded with Windows 8.0.  I upgraded successfully to Win 8.1.  Since the free update to win 10 was announced, I waited for some instructions for the upgrade I had for my laptop.  Do not get everything up to now, I sent a question to Microsoft as to why.  They said that this version of Windows is not eligible for the upgrade.  Can you tell me why? and what was wrong with the 8.0 Win that came preloaded and was one of the reasons I chose this model to replace my Win XP based PC.  Please order this upgrade to detangle with Microsoft.

  Thank you

  [Personal information]

  Hello Parvezb ;
  
  Let me welcome you on the HP forums!
  
  I read your post on Windows 10 Upgrade and wanted to help.
  
  I never cease to be amazed by the amount of misinformation that MS representatives give people on Win10!

  Rumors started about Win8 NOT be eligibile for the Win10 upgrade because people could not do it from Windows Update. But later, MS released information on the upgrade paths, and he showed be extensible Win8 to Win10 using Win10 media.  So what rep MS told you that he was not eligible for Win8 doesn't even know their own products!

  You CAN actually go to Win10 when you want - using the tool of MS Media: 10 Windows Installer using the media - Windows help authoring tool
  
  With this tool, you have the option of (1) creation of installation of Win10 (USB or DVD) media, (2) download an ISO file, (3) update the PC directly.  If all you want to do is updated on this PC, then choose the option: upgrade this PC now.

  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Pavilion dv7-4180: upgrade Windows 7 to 8

  Hi all

  I have a HP Pavilion dv7-4180 using Windows 7.  I bought a Windows 8 of Microsoft and the Bill says:

  "Earn 8 32-bit/64-bit English VUP DVD."

  Online Microsoft provides this statement (quoted):

  «Download and install Windows 8.1 to Windows 7»
  1. sign in to your Microsoft account
  2. in the menu of left, click downloads, subscriptions and product key
  3. find your purchase Windows 8.1, and then click Download
  4. If a dialog box appears, click Run to start the installation
  5 follow the instructions in the installation wizard to complete the installation of Windows 8.1 "

  Before thiis upgrade, is there advice that I should follow to avoid an honest mistake?  For example, losing a feature because of the upgrade?

  Thanks for your comments.

  AtAF

  AtAF wrote:

  Peer

  Very practical advice.  Device Manager to see 'pilot' listed, or should I navigate on the control panel?

  Thank you.

  AtAF

  You can do this and see if there are drivers that manufacturing has to W8 for that specific material. But you should check the site driver from HP for your P/N and see whether they have or W8 drivers list. Don't forget the older laptop after 2012, the chances of HP with W8 drivers will be slim to none since they do not include support for older hardware.

• Pavilion dm1: failed upgrade Windows 10 other dm1

  Upgrade Windows 10 would not move on my Pavilion dm1 (A1N56AV) after you fix all of the problems identified by the Support Assistant and Forum.  It hangs at "working on it..." "Downloaded ISO upgrade of Microsoft, engraved on DVD and ran from the DVD. Seemed fine until he asked for a product key Windows 10. Suspected that my Windows 7 64-bit edition unit bombed a mass program affecting the eligibility of license. You want to confirm this!

  I tried a "clean install" as well, and got stuck in the product key.  It must be installed as an update of the support of Windows Setup https://www.microsoft.com/en-gb/software-download/windows10 the upgrade with exisiting Apps or in my case only sucessfully but keeping all files on my DM1.

• Upgrade Windows 7 Home Premium with the Professional Windows 7 upgrade software?

  I got a deal to get the Windows 7 Professional Upgrade for $ 100, thought that I get it.  Only now I realize that I had Vista Home Premium on my laptop, and so impossible to move to Windows 7 Pro.  I went out and bought the Windows 7 Home Premium Upgrade today for another $ 100 to upgrade.

  Basically, can I use this software to upgrade Windows 7 Professional upgrade the copy of Windows 7 family upgrade that I just bought. If I can do:

  Windows Vista Edition Home Premium< windows="" 7="" home="" premium="" upgrade="">< windows="" 7="" professional="">

  I hope I explained this correctly.  I don't want to really not get stuck with a copy of Windows 7 Pro upgrade software that I can't do anything with.  Any help would be incredibly useful.

  If the license for Windows 7 Professional, you have access to is a retail version update or complete, you can use the product key and the Express upgrade to Windows 7 Edition Home Premium to Windows 7 Professional. Click Start, type Anytime Upgrade, follow the on-screen Wizard, enter the key to Windows 7 Professional on demand, click on, and then restart your computer when you are prompted. Less than 10 minutes, you should be upgraded to Windows 7 Professional and your files and settings retained. Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com

• upgrade windows vcenter 5.1 with oracle external to the appliance database virtual 6

  Hey people,

  We have a Windows external Vcenter 5.1 with an oracle database server. We would like to upgrade to an appliance Vcenter virtual v6 with an external oracle database. I was not able to find much info on this since most posts and blogs are based or sql.

  Is it as simple as deploying a new installation of a Vcenter virtuall device v6 and then connect it with our database current oracle and move virtual machines and turn from the old Server 5.1?

  GR,

  Michiel

  Welcome to the community,

  You can not skip vcenter windows 5.1 with oracle external to the appliance database virtual 6. You can improve windows vcenter 5.1 with oracle database external to vCenter windows 6.0 with external oracle database.

  From now officially VMware does not support migration from Windows to vCSA. But it is adventure, you can explore more

  https://labs.VMware.com/flings/VCs-to-VCVA-converter

  Concerning

• MY COMPUTER ITSELF AUTOMATICALLY UPGRADE WINDOWS 10.  NOW MY ACROBAT PRO XI NOT ILLUMINATE WHEN I CLICK TOP.  I NEED TO REINSTALL AND REACTIVATE?

  I NEED HELP.  MY COMPUTER UPGRADED ITSELF TO WINDOWS 10.  NOW MY XI OF ADOBE ACROBAT PRO WILL NOT OPEN WHEN I CLICK TOP.

  DO I HAVE TO RE-INSTALL AND REACTIVATE. IT?

  IF SO, WHERE DOWNLOAD IT?

  Thank you.

  BILL MAIDEN

  reset your preferences - http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  If that fails, uninstall, clean (Download Adobe Reader and Acrobat tool - Adobe Labs) and reinstall

• HP 14-v015TU laptop: HP 14-v015TU laptop touchpad is detected as PS2 with any Ubuntu mouse

  I bought a new computer HP laptop's touchpad works very well with windows factory installed but detected as a mouse ps2 with any version of ubuntu.

  I tried on the following versions:

  (1) 14.04 Ubuntu

  (2) Ubuntu 14.10

  (3) Ubuntu 12.04

  (4) Os 2014.2 Deepin

  ... even updated each time that I installed it.

  I tried the other references

  (1) some ask to use the so-called "synaptiks", but it has prompted no tactile devices found.

  (2) to reset the Bios by removing the battery then press and hold the power button for 10 seconds

  It's problem with HP persist with many laptops HP.

  My Bios Version is Insyde F.09.

  I do not understand at what level should I try to fix it all starts from the Bios

  Help, please!

  Hi @ostnt

  Welcome to the HP Forums!

  It's a great place to find answers.
  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

  I understand that your Touchpad works fine on Windows, but not with Ubuntu.

  Ubuntu is not supported by HP.

  I suggest that you contact the Support of Ubuntu for assistance with this issue.

  Good luck!

• Pavilion: touch pad mouse question synaptics Touchpad v7.5

  I have recently upgraded to windows 10 and I have the question of when I press a key on the keyboard freezes him mouse the normal thing to do here is to disable the auditor of palm (worked on windows 8) however now this dose does not work I press a key, I can move the mouse for a single blow then it freezes , how can I solve this is a keyboard number it a mouse or a known problem

  @01xman,.

  Hello and thanks for the display on the HP support forums.  The only option of this problem is the following.  Wait for Microsoft to update the following list of drivers and software patches on the short time or return to windows 8.1.  With any operating system to update the first week, it comes out is a risk as to what happens to work 100% or not.  When dealing with some of the equipment of mobile takes custom drivers, software and general functions can work but not all of the additional features.

  I hope this helps.

  Thanks again for the post and have a great day.

• Laptop HP Pavilion AMD8 15: upgrading Windows 8.1 to 10. Failed to install, error 80070032

  I use windows 8.1 on a HP Pavilion laptop 64 bit. while improving to 10 Windows, the download is complete, but the installation failed because the update error 80070032. I tried solving the problems, but I can't find an answer for this problem.  I have AVG installed protection. Hope someone can be useful OR not, should I upgrade to 10.

  Thanking you.

  @brenned: here's a link to a thread on the forums of the Win10 community where the poster had the same problem and posted what they were doing to fix it - this is the post of kglovatt: http://www.tenforums.com/installation-setup/7121-windows-10-installation-has-failed-2.html#post304211

  Good luck

• HP Pavilion entertainment laptop upgraded to windows 7 and webcam is longer.

  Laptop computer HP9925nr has been upgraded to Windows 7 and the Webcam is no longer find. Is disabled over Webcam because it is not compatiable with Windows 7? I updated the driver from the website, but says that the Webcam is not found.

  Try to install the driver from the following link:

  FTP://ftp.HP.com/pub/SoftPaq/sp45501-46000/sp45825.exe

  If the problem persists, consult the document below for more troubleshooting:

  http://support.HP.com/us-en/document/c02452221

• Pavilion dv6-1125el: upgrade Windows Vista to Windows 7

  I have a laptop (pavilion dv6-1125el) with a license of Windows Vista OEM. Can I upgrade my pc to Windows 7 using the same license?
  
  Thank you

  Hello

  Thanks for posting in the Forum from HP Support.

  I'm afraid, NO, you cannot upgrade to Win 7 using the license of Vista.

  Why do you want to upgrade to Windows 7, all the problems with Vista?

• HP Pavilion dv7-4150er upgrade complete. Issue of processor and HARD drive

  Hello. Sorry for my English. I'm from the Ukraine.

  I want to improve my HP Pavilion dv7-4150er and I need advice from experienced people.

  Now, I have:

  -8 GB of RAM (2 x 4 GB),

  -1 TB of HDD (5400 RPM)

  -stock video (Mobility Radeon hd 5650 graphics card) card overclocked to 700 MHz GPU and 950 MHz Vram.

  -CPU (mobile Quad Core Intel Core i7-720QM, 1716 MHz) in stock

  -BIOS F.29

  2 problems:

  -Slow CPU

  -Slow HARD drive

  I want to buy a few HARD drives SSD for Windows and secondary soft and left for the data.

  Get an increase in the performance of the system?

  On the 'Intel' site, I read that my

  Intel® HM55 Express Chipset Mobile

  is compatible with the more powerful processors. LINK

  And I have a great opportunity to buy Intel® Core™ i7-940XM processor Extreme Edition (8 M Cache, 2.13 GHz)

  But the laptop manual says:

  720QM and 940xm - identical processors. The difference in 'MAX TDP' 45w/55w, 'Cache' 6 mb / 8 mb and clock speed 1.6 GHz/2.13 GHz

  The Intel® Core™ i7-940XM processor Extreme Edition (8 M Cache, 2.13) will work properly in my laptop?

  or not?

  I have read many articles on this topic, but the answer is not...

  And I can't find information on HP F.29 BIOS specification.

  How can I increase a CPU nested way (with another compatible processor) perfomance if 940xm is not compatible?

  Help me please.

  Thank you for your time.

  Hello nickiblackmore.  I understand that you are curious about the upgrade of your laptop.

  Here is a link to Guide of Service and Maintenance of your laptop.  It covers the disassembly of the laptop and can also show you how to replace parts if you upgrade the.

  If you switch to a Solid State Drive of a standard 5400 or 7200 RPM hard drive, you should see a significant performance increase.  This is because a normal hard drive spinning platters and it takes time to locate data on the trays as they are moving.  A Solid State Drive has no moving parts and therefor can locate data much more quickly.

  A CPU upgrade is a much more difficult question.  HP does not recommend that you perform this type of upgrade.  Laptops are generally designed with specific thermal and electrical needs.  If you change the CPU, it will probably create more heat and use a higher power that will cause you problems.  However, if you stick to a processor that is listed in the service (for example in your picture) Guide, you should be fine.  For example, you can choose one of the microprocessors found in the image to upgrade your laptop.  Also, keep in mind that the integral part upgrade as a CPU can affect your warranty (check your warranty here).

  If you think that answers your question be sure to mark the post as solved.  This makes it easier for others to find answers to their questions.

  Have a great day!

• Dv6-1308EL: Pavilion DV6-1308EL - upgrade Windows 10

  Hello all, as I wrote in the topic I like upgrade to Windows 10.

  I got the notification about the free upgrade, but I'm corcerned on drivers and compatibility in general.

  Some time ago I tried to install it and try it for 30 days Windows 8.1. I installed the drivers from windows update in regards to the trackpad driver that the operating system will freeze and restart continuously making it impossible to use.

  My laptop is a Pavilion DV6-1308EL with Windows 7 Home Premium (64-bit).

  I also tried to call the customer service, but the one thing they tell me, is to wait a while to see if will be released drivers.

  I hope that someone has tried to upgrade and can share his experience or if someone from HP can I update level or no advice and tell me if the drivers will never be released.

  Hi, Lorenza:

  It is a peer to peer forum.

  The volunteers here at HP person is allowed to respond to all positions on behalf of the company.

  I can assure you that HP will not release the drivers W10 for this series of models.

  I can make that statement because they do not have all the drivers to W8 or 8.1, so that they free to W10, logical.

  If you have tested W8.1 on your laptop and it did not work properly, it will be the same or worse with W10.

  You can uninstall the driver for the touchpad that installs windows 8.1 and use taking in charge of your laptop and driver page.

  Ignore the touchpad Windows 8.1 update by unchecking it and hide.