HP pavilion ab027tx 15: Equalizer b & o does not properly after the update of windows 10

I've updated to windows 10. .and I have installed the latest driver realtek audio on my laptop from the HP website.

The B & play 0 appears in the control panel and list of icons. But I am not able to change the mode(music/voice/movie) in the room B & O when you listen to music and watch YouTube etc .i have reinstalled the driver realtek audio, but the same problem appears. Please tell the solution for this problem

It does not work when I use my headset

Hi there @pavan_014.

Thank you for visiting the Forums HP's Support and welcome! I think the problem you are having is your sound and headphones since the Windows 10 upgrade.

Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

Although you had already uploaded/updated new drivers, I would suggest trying to uninstall all the drivers of its current:

  • Go to the Device Manager
  • Click sound, video and game controllers
  • Right-click on the audio driver
  • Click on uninstall
  • Restart your computer laptop twice
  • Try the speakers

You can use the HP Support Assistant's drivers. Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that need updated for Windows 10.

Are - what you happened to try the audio Troubleshooter? It might be able to solve your problem automatically.

You can find the great troubleshooting steps in document No. sound from speakers as well as resolution of the headphones and headset problems. This document contains several troubleshooting steps that may prove useful.

Please follow provided the troubleshooting steps, re-post and let me know the detailed results of the troubleshooting.

Thank you!

Have a great day!

Tags: Notebooks

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