HP Pavilion Desktop extremely slow 8.1 Windows running, the computer is new

My new computer Pavilion was purchased at Office Depot. It has Windows 8.1. Office Depot has transferred the files from the old computer to this one. It has not used properly as we have implemented. It freezes after every keystroke and then said the program is not responding. It is impossible to use Ebay, facebook, Amazon, etc.

Joconna, welcome to the forum.

Frankly, I take it back to Office Depot and make repair.  It seems to me like there was a little problem when the files have been transferred.  I can tell you to run Win 8.1for more than a year, I don't think that it is hardware related.

Your only other option is to do a system restore to see if that helps.

For future use, when the application for aid, you must always include the make and model (e.g., p6-xxxx) of the computer or the monitor. This information is necessary for us to review the specifications for them.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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