HP Pavilion dv6-1242tx: updated driver required but not available to HP support.

I noticed that my keyboard returns incorrect symbols as I type. A case occurs when I hit shift-2 poster 'symbol' instead of @. My PC has a QWERTY keyboard, and I am currently using regional (UK) English, the input parameters and the format.

Also, when I go into my control panel / devices and material, I see the error message that is associated with my PC:

Status: Driver is not available

Status: Driver error.

I have checked with the help of HP but have found that the driver for my model number and the operating system is not available.

Can then someone suggest a source for a driver or a workaround?

I noticed the warnings in support of HP related software vendors claiming to be affiliated with HP, so I thought I would ask this forum before you search the web.

Thank you for your consideration of my problem in advance.

Hello

If the @ symbol is SHIFT + 2 key, then you have a style WE keyboard (the ' is on shift + 2 on a UK layout).  For this to work properly, you must select the United States keyboard layout - you can change your keyboard layout, as described at the link below.

Change of keyboard - Windows 8

Kind regards

DP - K

Tags: Notebooks

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