HP PAVILION DV9000 WITH VISTA 64. KEYBOARD AND MOUSE NO LONGER WORKS AND CANNOT FIND THE DRIVERS. ANY SUGGESTIONS

HP PAVILION DV9000 WITH VISTA 64. KEYBOARD AND MOUSE FOR LAPTOP DOESN'T WORK ANYMORE AND CAN NOT FIND THE DRIVERS. ANY SUGGESTIONS OF HOW I CAN RESTORE THESE?

I had the top plug a mouse and external keyboard to access my laptop that works.

Hello

·        What is the specific name of the laptop?

Check if an error code or error message is listed in the Device Manager.

a. Click Start, type devmgmt.msc and press to enter.

b. expand the device and double click on the sub element.

Here is the link to the HP website to download the drivers for the keyboard and mouse, look for the specific model number and download the drivers for the same thing: http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodSeriesId=1842187&prodTypeId=321957

You can uninstall the drivers for the keyboard and the touchpad and install the drivers from the link above or let the update of Windows install the drivers for the device:

a. Click Start, type devmgmt.msc and press to enter.

b. expand the device and right click on the sub element and click on uninstall.

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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