HP Pavilion DV9600US video hangs and get the blue screen of death, hardware video message fails

If this can help others! I have a HP DV9600US it works well but then screen freezes hot flashes and crashes or re-boots or gives me the blue screen of death. Spent hours updating the drivers and the latest NVIDIA drivers without change, all the tests and diagnosis appear normal. When I open IE 9 it hangs then crashes sometimes at the office, tried to change the parameters of res and nothing has worked. I assumed I had a bad video chip. NOT. This all started I thought with IE 9, I changed all the settings of Internet Explorer.

Here's what I found to solve the problem and I hope this can help, DO NOT updating auto or manual for the new drivers or NVIDA video Windows CE is the cause, I downloaded from the site to shape the 2008 NVIDIA driver HP and rolled, problem solved. I am running Windows Vista 32 bit.

I post that hope, it helps others and records the days/hours of attachment and not update recommended to the latest drivers that actually caused the problem in the first place. I guess the lesson learned if it works LEAVE IT ALONE.

Good luck

Please mark as resolved so other users can see this theard includes a fix for the problem

Tags: Notebooks

Similar Questions

  • I tried "Remapping ACTIVE" in BIOS > Advanced tab in my Windows 7 Pro 64 bit, 8 Gb RAM (3.24 usable) computer and get the Blue Screen of Death.

    My computer is

    Intel Core i7 860 @ 2.80GHz processor
    Installed RAM 8 Gb (usable 3.24) - G.SKILL RIPJAWS, DDR3 1600 GB PC3-12800 2 x 4 sticks.
    System type: 64-bit
    Motherboard: ASUSTek Comp Inc.  Model: P7P55D
    BIOS Date: 2009-12-07 Ver: 08.00.15

    Operating system: Windows7 Professional 64-bit Service Pack 1

    GeForce GTX 275
    Tried "Remapping ACTIVE" in BIOS > tab advanced, then restarted and the system was fine and kicked + 100%
    (Checked system properties - display of 8 GB of RAM installed perfectly usable)
    then stop.  Then restarted the system, but after the system attempts to restart I get "Blue Screen of Death" - unstable system and "Dumping Memory.  So now, he is off again.
    Necessary assistance in this regard, been looking for solution for a while.

    Dear Gerry,

    I think I solved my problem.

    I have reset the motherboard and CMOS by removing the battery.

    I now get on my system properties
    -installed memory 8Gb and (usable 6.99)

    Thanks for your help once again.

  • I delete everything on my computer and start all over again, but don't know where to start. I have tons of viruses and get the blue screen of death.

    My computer specs are:

    Windows vista edition Home premium
    service pack 2
    System
    Manufacturer: zoostorm
    model: 45CMX VP series M3
    32 bit

    http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall

  • Windows Vista crashes, I get the 'Blue screen of Death' and I have to restart. Different errors each time it crashes.

    Windows Vista crashes, I get the 'Blue screen of Death' and I have to restart. Different errors each time it crashes. I tried to reinstall vista without success of the problem being fixed

    Hello

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
    Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
    codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during "blue screen of death," collisions
    Displays information on all the "crash" of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.

    You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
    system installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
    smile, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Installed the network updated drivers hp support page now I get the blue screen of death

    Installed the network updated drivers for my laptop hp support page and now I get the blue screen of death a few minutes of Internet usage.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063 & LC = on & CC = US & DLC = in & sw_lang = & Product = 5171...

    I can reboot the computer, but it only works for a little bit before again becoming the blue screen.

    I tried to download and reinstall the hp 8 drivers network twice now. (Product number: QJ793AV-#ABA)

    I am running windows 7 (x 64) and downloaded all the updates as well.

    Any help would be greatly appreciated.

    I made an another windows update and seems to be ok for now

  • I get the blue screen of death, I do before going to the Geek squad?

    I get the blue screen of death, I then close my pc and restart in safe mode and then trouble shoot. I can then restart normally and then it is fine for awhile. I don't always have to be on the internet to get the blue screen. I have AVG and super anti-spy ware and run full scans and they say that there are no threats. So what else can I try?

    Messages you receive when you restart the computer, more a review of the event viewer should help you determine what is causing the BSOD.  The BSOD is not necessarily related to malicious software.

    You have posted in the forum for the forum of anti-malware for Microsoft Security Essentials (MSE).  Since you're using AVG, your post is off-topic for this forum.

    You can expect from a forum moderator move your message or if you want to, you can seek assistance in search and/or post in the appropriate Forum Windows:

    http://answers.Microsoft.com/en-us

    Kind regards...

  • Why do I get the blue screen of DEATH most of the time when I try to print on my HP Office Jet printer?

    Why do I get the blue screen of DEATH most of the time when I try to print on my HP Office Jet printer?  Almost everytime I try to print to the printer HP Office Jet m I get the Blue Screen of Death in the middle of printing or shortly after that my document is printed.  I then have to shut down my computer and restart it.  I am running Windows 7.

    We need the log files themselves (called a DMP files) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.


    Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at here

    If you have any questions regarding the procedure, please ask

  • Recent upgrades: KB2419640, KB976902, KB890803 when installed I can't start and get the blue screen.

    After that the installation of upgrades KB2419640, KB976902, KB890803 I'm unable to boot.  I get the blue screen.  I used chkdsk, memtest etc. No problem.  I disabled the upgrades to prevent settling.   I'm not comfortabel thereby.  Is there a solution?

    You are able to boot mode safe? If you can, do and run System Restore:

    To access the system recovery environment in Windows 7, simply start your PC, just before the system loads the Windows operating system. Press the [F8] key function 8 on your keyboard which will launch the menu Advanced Boot Options. You will see a new option 'Safe Mode', select this option and press 'Enter' on your keyboard.

    System Restore -Windows 7 features - Microsoft Windows

    After you're booted in Normal mode, click Start, all programs > Windows Update

    Check for updates, now updates you're experience problems with, each of them right click and click "hide update".

    If they are updated driver in particular, do not install them, hide them instead, any update of the driver offered, instead of this download directly from the manufacturers Web site.

    HowManage , Configure and troubleshoot Windows updates releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • My computer freezes and gets the blue screen at least three times a day. I cannot understand why, and I'm frustrated. Help, please!

    My computer makes sure to plant three to five times a day. It always ends with the blue screen of death and strong buzz. I think it's perhaps because of Spotify, but I've updated, reloaded and all and yet the program itself and my computer still seems to hang. I really don't think that it is good for my computer hangs at 3 times a day. I've had this computer for about 2 months and it is brand new. (Windows 7, I use Google Chrome, it's an Acer 5250-639. I'm frustrated and would be really grateful for the help!

    That's a lot of dump files :)

    Bug WORKER_THREAD_RETURNED_AT_BAD_IRQL control has a value of 0x000000E1. This indicates that a thread of work completed and returned with IRQL > = DISPATCH_LEVEL.

    Had suddenly look and according to the atikmpag.sys whocrashed pilot next is the cause of the crash. It's your ATI graphics card driver. You must go to www.ati.com then goto support and drivers and download it from there.

    Although it suggests, it's the driver causing the problem it may not be the problem. However, it is a good place to start.

  • Whenever I start my computer, I get the blue screen of death. I'm not getting in what concerns the opening of session and there is no prompt to start in safe mode. Whenever I start my computer the error code and message on blue screen are different.

    I have Windows Vista Home Premium. I was on the internet when my computer screen turned blue and a message told me that a problem has been detected and Windows has been shut down. He said that I had tried to do something with memory executable not executable (I don't have a note of the code). He said as he poured out memory. Now, whenever I start, the blue screen of death gives me different messages and different error codes. Today, he says:

    IRQL_NOT_LESS_OR_EQUAL

    and codes of error STOP: 0x0000000A (0x0000001B, 0 x 00000600, 0x810A90B0, 0x00000001).

    PC World say that they need to reinstall Windows, but I have some really really important files on there that I have not supported (I know, really stupid on my part) and they said they cannot guarantee their recovery. Is there another way to fix it?

    I've been on the forums and suggestions involve me to be able to connect to my computer. Blue screen hits me before I can log on, and there is no prompt to start in safe mode.

    Thank you very much!

    Try this to save your data:

    Data recovery:

    1. slave of your hard drive in another computer and read/save your data out there.

    2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

    3 Alternatively, use Knoppix Live CD to recover data:

    http://www.Knopper.NET/Knoppix/index-en.html

    Download/save the file Knoppix Live CD ISO above.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://isorecorder.alexfeinman.com/isorecorder.htm

    Download the Vista software from the link above.

    After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

    Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

    Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1 in the boot order.

    Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

    When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

    Click on the icons of hard drive to open and to understand which drive is which.

    Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

    Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

    See you soon.
    Mick Murphy - Microsoft partner

  • When I print, I get the blue screen of death.

    I'm running an Asus U47A, intel i7, 8 GB of ram.  Bought a printer cheap for the College, the printer HP Deskjet 1000 J110a (printer of $ 30 million).  Please don't tell me I'm cheap and I should have bought the model upward, it would not be useful.  Whenever I have print or the print job will complete successfully, either during the print job, my PC will crash and gives me the blue screen of death.  What should I do? I uninstalled the printer drivers, reinstalled them, check the updates, and install them directly from the HP site... you name it.  I am ready to throw my head through the wall because I need to print frequently and having my computer crash in the middle of a document is not what I need.

    Any help would be greatly appreciated, thank you very much.

    In addition, the issue may be the iusb3xhc.sys:

    Bugcheck 1E, {0, 0, 0, 0}

    WARNING: Unable to verify timestamp for iusb3xhc.sys
    ERROR: Module load completed but symbols can be loaded for iusb3xhc.sys

    The iusb3xhc.sys, which is dated December 5, 2011 is an Intel USB 3.0 driver.

    Try to update the iusb3xhc.sys by installing the next update:

    http://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=21129

    The same error was reported by other users, as in the following link:

    http://www.SevenForums.com/crashes-debugging/236644-BSOD-mostly-when-printing-photos-Ntoskrnl-exe-iusb3xhc-sys.html

    If the error persists, try the printer on another USB port such as the USB 2.0 port.

    You might also uninstall the Intel USB 3.0 driver and let the USB ports operate at 2.0 speed as which seems to have stopped errors blue screen in the link above for a user.

    Also, another printer, not necessarily a more expensive, but a different brand or model may not exhibit the same problem.

    You might try using a printer if possible.

  • I get the Blue Screen of Death on my computer.

    Original title: Blue Screen Of Death

    A brief description of your problem or your question under the title: I am faced with the BSOD

    Complementary in the body description The owner of this computer said that it does not have anything or noticed something that can cause the BSOD move every time the computer is turned on. It takes a minute or more for the computer down, it loads correctly and the office and each program can be used before it crashes.

    Error messages that are displayed.

    Is it repeatable? It always happens. I don't have to open or something to make it happen.

    Include a description of your system, it should include information that you can find using the basic tools ( Speccy & Belarc( )

    The operating system  Windows 7 Ultimate Service Pack 1 (build 7601) 32-bit

    The processor, orCPU 2.60 GHz Intel Pentium G620, 64 kilobyte primary memory cache, cache 512 KB secondary memory, 3072 KB tertiary memory cache, ready for 64-bit, multi-core (2 total), only not hyper-thread

    Thevideo card ?

    The amount of RAM memory 4.00 GB, 3.40 GB usable

    Other devices HID compatible con device
    Control del compatible con & HID device
    Entrada (x 3) USB device
    Teclado [Keyboard] HID device
    Compatible con mouse HID
    Concentrador raiz USB (x 2)
    Compuesto USB device
    USB storage device
    (X 2) Generic USB hub
    Volumen Generico Snapa

    If a particular software package is the question understand the developer and version number.

    Particularly important.  What Malware (Anti Virus) you are using and what version.  I don't know at the moment, I am currently in Mode safe.

    DMP and MSinfo32:

    http://1drv.Ms/1RsSWJw or

    https://onedrive.live.com/redir?RESID=70C323F259998CA5! 1962 & authkey =! ACBVNJzmO3eqehM & ithint = the file % 2czip

    The minidump file showed a KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) stop error caused by the eamonm.sys:

    BUCKET_ID: 0x8E_eamonm+ 1487f

    ekrn.exe is the process that crashed.

    The eamonm.sys and the ekrn.exe are components of ESET NOD32 antivirus.

    As the eamonm.sys seems to be an older version try the NOD32 update to the latest version.

  • I get the blue screen of death whenever I try to play a video - regardless of the source (you tube or CNN). Instant death! I tried to reinstall Adobe Flash player. Any help would be appreciated, if not his return to IE...

    Blue death screen / system crash when you try to play the video or to copy an image from the internet

    On further study, please do not go on the road to perdition as I trod.

    However, to do this: go to http://www.adobe.com/software/flash/about/ and right CLICK on the logo that is being charged. THEN: Navigate down until "settings", click it, and you should have the choice: "disable hardware acceleration". NOTE: If you do NOT have this choice, study the icons down quickly: on MY screen, the left-most is an icon that looks like a video monitor: click on it and give you the opportunity to "disable hardware acceleration".

    It works, if you can get it done before you get a BSOD! AND do not take the life of your computer in your hands by updating your video drivers. I do not really recommend doing that!

  • HP Vista R Build 6001 SP1 didn't remain open long enough to correct, even in safe mode and get the blue screen

    Dear community of microsoft

    I don't know what happened to this laptop, it has a bug which prevents running, I don't think it's a virus
    I have here a windows recovery file, it says:
    BlueScreen
    versio OS: 6.0.600.2.1.0.768.2
    local ID: 2057
    more problems:
    BCCode: c1f5
    BCP1: c01a000a
    BCP2: 85a9f000
    BCP3: 00000000
    BCP4: 00000000
    OS version: 6_0_6001
    prouduct: 768_1

    Hi JTValerie,

    Did you recent hardware or changes to the software of the system?

    Method 1:

    You can try to boot to WinRE (Windows Recovery Environment) of the Windows Vista installation disc and try to perform a startup repair.

    For more information, you can check the link below:

    What are the system recovery options in Windows Vista?

    Method 2:

    If restarting fails, then try to run a disk check.

    Note: When you run the disk check, there are chances of losing data if you can take a backup before starting the checkdisk.

    a. Insert the installation disc.

    b. restart your computer.

    c. click on the Start button, click the arrow next to the button lock and then click restart. If you are prompted, press any key to start Windows from the installation disc.

    Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings.

    d. choose your language settings, and then click Next.

    e. in the System Recovery Options menu, click on command prompt.

    f. at a command prompt, type the following command and press on ENTER.

    Chkdsk /f /r X: (drive letter)

    Note: When you run the checkdisk, there are risks of data loss you can take a backup before starting the checkdisk.

    g. press y when you are prompted to check the drive the next time the system restarts.

    h. restart the computer and check.

    You can also consult the following KB articles and check.

    Stop error message when you start a Windows Vista-based computer: "0x0000C1F5".

    How to get around the Stop error 0x0000C1F5 on a Windows Vista-based computer

    Hope this information is useful.

  • get the blue screen even after restoring to factory settings :(

    I get the blue screen of death at least twice a day [what happened to the a week] and when he appears, he says "bugcode Usb Drivers '.

    How can I fix it?

    OS: windows 7 Home premium 64-bit

    Acer Aspire AX 3400

    Edit: not to change the error message on blue screen so I gave up and just do a reset to the factory settings on the pc, but sound still happeneing :(

    The accident is the same. The Wireless driver is the cause:

    nwifi! Pt6RepackRecvNBL + 0 x 103
    nwifi! Pt6Receive + 0 x 170
    NDIS! : FNODOBFM: 'string' + 0xccef
    athrxusb + 0 x 11202

    What device do you have? Download the latest driver on the site of Atheros directly instead of Acer.

    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

Maybe you are looking for