HP Pavilion g7-1365dx: wireless keyboard does not work.

I have a combination and connected mouse microsoft wireless keyboard to my laptop.  The mouse recently 'died' and replace the batteries with new Energizer batteries did not help.  I bought a new Logitech mouse and installed the new USB connector and the mouse worked flawlessly.  However, the wireless keyboard does not work now.  If I reinstall the 'old' or the original USB, the wireless keyboard connector works fine.  The new mouse does not work with the original USB connector.  So now I have two USB connectors that are connected to the computer to make the functional keyboard and mouse.  Is there a solution to eliminate one of the USB connectors?  I realize that the brand of the mouse and keyboard are different.  This is the problem and if so can it be fixed?

CJB - 10 wrote:

I have a combination of microsoft wireless keyboard and mouse connected to my laptop.  The mouse recently 'died' and replace the batteries with new Energizer batteries did not help. I bought a new Logitech mouse and installed the new USB connector and the mouse works perfectly.  However, the wireless keyboard does not work now.  If I reinstall the 'old' or the original USB, the wireless keyboard connector works fine.  The new mouse does not work with the original USBConnector.  So now I have two USB connectors that are connected to the computer to make the functional keyboard and mouse.  Is there a solution to eliminate one of the USB connectors?  I realize that the brand of the mouse and keyboard are different.  This is the problem and if so can it be fixed?

Hi ECJ-10,

Well, you answered your question yourself. They are different products, so you need 2 USB receivers.

The alternative is to get a replacement of microsoft mouse if it is still under warranty, they usually do.

Hope this helps.

Tags: Notebooks

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