HP Pavilion p6120t: Win7 to upgrade Win10 - DVD drive disappeared

Similar Questions

• Re: Satellite L650-11F, DVD drive disappeared Windows 7 after that BIOS installed

  Hello

  I would like to ask for help about this problem:

  Today one of the programs from TOSHIBA, that came with my laptop (L650-11F), warned me about an update of the BIOS (v1.80) after download and install my DVD drive disappeared from Win7 and it has a continuous yellow light on it. It does not even open when I press the eject button.

  I have however maybe install the old version 1.60 back would help, but TOSHIBA does not keep older drivers version apparently.

  Any help would be greatly appreciated.

  Hello!

  Restart your computer. During the startup, at the beginning, press the F2 key to enter the BIOS Setup. In the configuration, press F10 to restore all the default BIOS settings. Save the changes and exit.

  Post here if your problem solved.

  Kind regards.

• Cd\dvd drive disappeared on Equium A60

  Hi all

  Can someone help me? I have an Equium A60. It's 18 months, outside the usual on heating problems and closing, now it starts but my DVD drive disappeared. I have a rug * a DVD-RAM UJ - 830 s. Win XP just didn't load it.

  He is no longer in 'my computer '. I'm in Control Panel of configuration and the 'systems' then 'system properties' and watched on 'Device Manager '. The drive is there, but with a big yellow exclamation point. So I checked the 'properties' it has the following message: "Windows successfully loaded the device driver for this hardware, but does not the hardware device. (Code 41) "and troubleshooting has no use.

  More than heating cooked my drive? I've updated the drivers for it, but this has no effect.

  Any ideas... ?? Thanks in advance...

  Hello

  When you use advanced search option, you will find several similar views with a solution to this problem, but once again for you http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

  Please use method 1.

• Pavilion dv7 cannot recognize the CD/DVD drive, no help support "assistant".

  Subject says it all.  Since I got this machine, it had problems when the CD/DVD drive becomes invisible and are not accessible by any means.  A reboot has solved in the past, but now, it doesn't seem to work more.  I would like to reinstall the drivers, but guess what, I don't know what kind of player, it is (funny how that works), and Support 'Assistant' is apparently ihcapable to understand the model of this Pavilion dv7 ("product name: loading...") ("now until the heat death of the universe), which does not help either.  Anyone has a better idea than just blindly install the drivers?

  Hello

  Drivers for CD/DVD drives comes with Windows (IE with the operating system - it is not the drivers you need to download).  The driver is located in C:\Windows\system32\DRIVERS\cdrom.sys.

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Vista

  Check if the drive works now.

  If the drive does not, in the Start Menu, open Control Panel and click Device Manager.  Click to open the IDE ATA/ATAPI controllers.  Right-click on the first channel and select uninstall.  Do not delete if requested drivers.  When uninstalled repeat the process for each channel.  Also, if an ATA controller is listed, right click and uninstall it, once again is not removing the drivers if requested. Then, open the CD-ROM/DVD-ROM drives.  Make a right click the drive (if it shows!) and choose uninstall.  Do not delete if requested drivers.

  Restart the computer and let Windows reinstall devices.  Check the disc again.

  If it still does not work, re-run the fixit automated Microsoft at the link below.

  Windows 7

  Vista

  Then, in the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Best wishes

  DP - K

• my dvd drive disappeared

  I tried to fix it but didn't work. Sotried manually by following the instructions, regedit lay clicked on register

  hckeysystem etc, but where should I found case files in the right pane, it says no 'set', under data.

  so im stuck now. any help welcome. Thank you.

  Hello

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I - tunes made my cd/dvd drive disappear!

  I installed itunes, my cd/dvd drive has disappeared, so I uninstalled itunes.  The drive is still missing.  I did the regedit thing to delete upper and lower filters for it.  There is no upper and lower filter.  I don't know what else to do.  Help!  I have windows vista ultimate 32-bit, service Pack 2 installed.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD/DVD drive disappears randomly

  When I start up my system, I show drives C and E (where E is my CD/DVD).  Can I use it to play games or what the video on a disc burning and it will be OK for a while.  I get a message saying that the device is not found then when I look at 'MY computer' all that is that there is the C drive.  If I restart the system I have a D drive again.  If I use it for anything, it will be finally leave.  Can anyone give me some suggestions?

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD/DVD drive disappears and cannot be accessed by car.

  First of all here is my system:

  * 64 - bit Windows 7

  * Acer Aspire 4810 t

  * Just upgraded to windows 7 two weeks ago, the first time I tried the disk with the new OS drive, which worked fine with Vista.

  The problem is when I connect to windows and discovered 'My computer', I can see the disk drive, it appears in the window. I can go to the device Explorer, and play with him in it and nothing happens. However, as soon as I plop in a disk, the entire disk disappears from the "workstation, etc. and I can't able to recognize the drive."
   
  The disk drive works fine, I've used it before, and I'm still able to start with him outside of windows.

  I tried these steps, for the first part on the registry change, entries, that I was told to delete do not exist. I tried the second part to reinstall the drivers and that no longer works.
   
  I think the problem might have something to do with it. When I go into my computer, the drive is not listed as a cd/dvd drive, instead its listed as "Devices with removable storage". Any ideas why this could be?

  Finally, I reinstalled windows 7 clean install and flashed the new bios Acer. Yet, the problem is the same.

  Hello Hellomynameisgregg,

  Thank you for your message.  Click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Re: Satellite M300 - DVD drive disappeared

  I left the OS 8.1 creating a sys disk, when I came back & the screen energy saver had obscured the view that I didn't know what to do, hit a few keys and < cntrl > < Alt > < Del > and finally start survey
  but now my DVD drive has disappeared from view, so I can't order "eject".

  "View of the computer does not show any existence of the player!

  * This happened to someone? *

  is
  Family & series
  Satellite M300
  model # PSMDCA - 01800C

  DC 19V - ~ 4. 74 A

  sys page says
  Laptop
  4 GB of ram
  64-bit operating system
  x 64 processor
  No pen or touch input.

  * any suggestions? *

  Post edited by: Penny full

  WIN8.1 on this older machine? Not bad.

  Before we start the discussion can offer you please some basic info?
  ODD is in the BIOS settings and the Device Manager?

  Enter in BIOS, select this check box, set it to default settings, restart Windows.

• CD/DVD drive disappeared on Satellite Pro U

  Hello

  I can't get my dvd player or windows media player to work.
  When I put a cd or dvd in the laptop, nothing happens.
  When I opened the window of the computer it does not show the dvd player at all.
  I went to the toshiba drive, the parameters, the parameters of actions, source, but nothing indicated in the pain of the source.

  Can anyone help please?

  Hello

  What model of laptop you have exactly?
  Have you checked if the CD/DVD drive has been properly recognized in Device Manager?
  You see yellow exclamation points?

• Satellite A210 CD/DVD drive disappeared

  I have laptop Satellite A210-12U (PSAEGE) and the CD/DVD drive has no advert for it.

  By ad, I mean its not listed via Start/computer, have only Vista (c), data (E :) listed there. I don't find in Device Manager or the other.

  Light on the CD/DVD tray lights up when starting and turns on when I place a DVD in the drawer, but nothing happens.

  Any solution?

  Post edited by: Bluesnapper

  Post edited by: Bluesnapper

  Hello

  To be honest, I don't understand. You are talking about the Cd/Dvd drive missing or Dvd Toshiba player?

  Anyway, try this:

  1. access to the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}

  Reboot the laptop and wait for the CD/DVD drive would appear once again

  or

  2 go to the page of the Toshiba driver and download dvd player

  http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp

  Post edited by: Jeka-HE

• Satellite M40-CD/DVD drive disappeared

  My CD/DVD drive has disappeared from my COMPUTER and won't read any CD the CD alone, it will read is the recovery CD. It must be a software problem, but I don't know how to sort. Anyone have any ideas? It's out of warranty so back to toshiba will cost me a fortune!

  Can anyone help?

  Hello

  If the ODD is not shown in Windows Explorer, but listed in the Manager for devices with yellow symbol (!) Please do this http://support.microsoft.com/default.aspx?scid=kb;en-us;320553 (method 1).

  Please let me know what happens after that.

• Satellite - DVD drive disappeared

  Installed new software, the other day to 'catch' a video of my VCR - filled my Vista disk so I uninstalled after you put the video on my hard drive. Now my DVD drive does not appear on my computer.

  I tried microsoft automated troubleshooting - it installs the driver for the device and the ram, but it disappears again each time I turn off my pc - and the dvd drive still does not work. I don't know what I'm doing here so if anyone has any simple information how to fix this, I would be very grateful.

  Thank you

  Hi writerchic,

  I put t know what Microsoft troubleshooting you have tried or what it does exactly, but in your case, I would like to delete the server - and lowerfilteres in the registry. Therefore, follow these steps:

  (1) run regedit (start-> Run-> regedit)
  2) go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
  (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
  (4) restart your laptop.

  It work?

• Satellite L300D-11V - DVD drive disappeared

  I have a L300D 11V. The DVD drive seems to have disappeared can anyone suggest a way to get the replacement drive? They don't seem to be in the computer.

  Thank you

  Hello

  The drive is listed in Device Manager or where doesn t appear the player exactly?
  If you go into the BIOS, you see the drive it?

  Anyway, in your case, I would try to remove the capital letters and lowerfilters as you can read here:
  http://support.Microsoft.com/kb/314060

• DVD drive disappeared

  I bought a new one for me laptop dv9700 and when he got everything worked. A few weeks ago the DVD - RW stop working. In my computer or in the Vista Device Manager does not show upward. I replaced the unit and still have the same problem. He said that there could be a problem with the SATA ports, but I have NO idea of how to ensure that all SATA ports are operational. Enter the BIOS on this laptop is not for the faint of heart... really confusing and a lot of dead ends.

  Hello

  Try this correction and verification...

  Your CD-ROM or DVD drive is not recognized by Windows or other programs

  Or, refer to this...

  CD/DVD drive is not detected (Windows Vista)