HP Pavilion P7-1227: drive recovery Partion is missing

Hi Sir, I am trying recovery my PC for Žtat Defaul so I try to do the recovery disc and there is a message that says "recovery disk Partion is missing."  I think maybe download ths on the side partition web HP can't try and purfchase DVD says wrong zip code, I live in Puerto Rico and my postcode is 00961 I hope you can solve this problem thanks a lot for your support.

Fill out the form on this page to get a number for assistance or options:

https://support.HP.com/PR-es/contact-HP/product/HP-Pavilion-P7-1200-desktop-PC-series/5187022/model/5231630#Z7_3054ICK0KGTE30AQO5O3KA30F3

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