HP Pavillion Smart Touch 15: turn on computer, says please wait or AutoFix and then the screen turns white. Goes no further

My computer was las night. I turned it on this morning and it says the auto repair or please wait a few seconds then screen goes black or white. It doesn't let me do anything else. It is located on a white screen. Help, please

Hello

Here's the follow up:

-You cannot restore your files once the HARD drive goes 'bad '. You can try to start the computer by using a few Linux based Live rescue CD, but chances are very small

-You can not restore factory default before replacing the HARD drive as the old is defective. You must insert a new and then restore because the information is indeed stored on the HARD drive (new)

-If you know how and where you can event the same HDD - manufacturer 678312-002

If this is not the case, just use some as suggested above and as explained in the guide Service and Maitanance.

Tags: Notebooks

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