HP Photosmart 375 - Cycles with error messages, never reached 'ON' State

My Photosmart 375 have not used in a while, usually during holidays to print family photos to send them home with relatives.

This time, when I tried to power the 375, the led 'ON' never became green. Opportunities of couple I saw him turn amber. During this cycling process, I saw several error codes, but have not been able to find a reference to what they actually mean.

'D 881 0958', '89010AAE', '8A272F28' and '0001027D '.

I tried to connect the printer to the computer desktop, but given that the 375 never reaches the State 'on', it does not connect to the desktop. I went ahead a purchased as a new print cartridge, but I got the same results as before.

I appreciate any help in getting this resolved, since I like the printer and won't declare his time of death again.

Thanks, Mike

The error codes you get point to a fatal mistake in the firmware of the printer. You can try to do a hard reset to clear the error. If this does not work, you will need to replace the printer.

To do a hard reset:
1. make sure that the printer is turned on.
2. pull on the power cord from the printer.
3. pull out the power cord from the wall.
4. wait for 30 seconds.
5. plug in the printer and turn it on.

Tags: HP Printers

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