HP Photosmart A310 only prints blank pages

Similar Questions

• HP printer does not print document, only prints blank pages

  I have a wireless HP Photosmart C4795 printer and a Windows 7 operating system.  I had put in place for several months and was working fine and then suddenly it will only print blank pages when I try to print processing of Microsoft Works documents or any other program.  When I try to print a printer Test Page every print, is the emblem of Windows and the words of Windows printer Test Page.  Help, please!  Thank you.

  Hello
   
  
  1. have you made changes on the computer recently?
  2. in the past, you have the same information on the test page?
  3. that you get an error message when printing?
  
  Method 1.
  Then, try the printer troubleshooter, which will attempt to diagnose and solve your problem automatically.
  Here's how:
  a. open the printer Troubleshooter by clicking the Start button picture of the Start button, click Control Panel.
  (b) in the search box, type troubleshooting and then click Troubleshooting. Under hardware and sound, click on use printer.
   
  Method 2.
  Clear printer spooler files and activate the spooler service
  Stage I.
  a. Click Start, type "Services.msc" (without the quotation marks) in the Open box and click OK.
  b. double click on "Printer Spooler" in the Services list.
  c. click on stop, and then click OK.
  d. Click Start, type "% WINDIR%\system32\spool\printers" in the opened window and delete all the files in this folder.
   
  Step B
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.   If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click on the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  f. e. the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
   
  For more information, refer to the article below.
  Why can I not print?
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print
  
  Method 3.
  If the problem persists please use The utility of diagnosis HP Printto find the root cause of the problem.
  
  See the link below for additional information and steps.
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114788&tmp_task=solveCategory&LC=en&DLC=en&cc=us&product=3940574
   
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• OfficeJet 6700 Premium only print blank pages

  My Officejet 6700 Premium printer is only printing blank pages. I just replaced all the cartridges with HP new ones. The printer is now going through the motions but does not print blank pages. This happens for all what I am trying to print including Diagnostics pages. The printer is a little older a year is not under warranty. Any help would be greatly appreciated!

  I can understand how frustrating. Your printer has built in the printhead. To improve the quality, the only step that I recommend is the cleaning of the print head. Please try to contact HP technical support to see what options you have. Click here to read: worldwide Contact HP.

  Good luck.

• E709 only prints blank pages

  I recently installed a new black ink cartridge and now I only get blank pages when you try to print or copy.

  OS - Windows 7 64 bit

  I went through all the 9 steps of the Guide Solution HP with no positive results.

  If the unit fails to produce ink when copying, then it narrows the hunt down to the hardware itself of the printer.
  
  You did to be sure that the printer has been able to align with success? When a cartridge is changed the printer normally performs a process of alignment. At this successful?
  
  So, follow the steps in the document located here. The document will guide you through checking the cartridges for a good evacuation, ink levels and automatic cleaning options.
  
  If the steps in the document do not address the issue, then it is a problem in the print head or of printer ink system.
  * We can try the workaround provided in this thread.
  * You can buy a new printhead for HP parts store using the CN643a part number.
  * You can buy a new printer.
  
  I hope this helps.

• photosmart HP 6520 printing blank pages

  As soon as the printer turns on, it prints blank pages and does not stop until you cancel on the printer. After 30 seconds or more, it starts to do the same thing again until you cancel print.  nothing appears on the computer that is waiting for printing or printing.  the printer is connected to the computer via usb. Ive tried to restart the computer and the printer and do a factory reset of the printer.

  Hi @jim_tuck89

  What operating system and version do you have? Mac or Windows?

  If you have a Windows operating system, start printing HP and doctor Scan. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  I can't wait to hear back on your part.

• Dell V715w printer only print blank pages

  Recently my dell V715w printer not print any excel files or Microsoft Word. The file will be sent to the printer and it will display only a blank page, but if I try and print something from my email, it prints perfectly.

  I tried a cable and wireless with her impression and seems to fix the problem. I checked to make sure that all drivers are up to date and my ink level is half full, if not more. So, I do believe that it is a problem of low ink.

  Can someone help me? or give me advice on how to fix this?

  Thank you in advance

  nick1490,

  Try this link, sorry.

  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=&l=&s=&docid=122270

  Rick

• HP 3510 only prints blank pages of the i - pad, but works fine with xp configured portable computer. Why? Help!

  I have a hp3510 wireless printer which worked well with my i - pad and on my laptop when 1st installed.  now it will only print blank with the i - pad pages, even if it still works fine when using my laptop configured xp.  can someone tell me how to fix the problem of the i - pad, so that I can print wireless using this device?

  Thank you!

  I begin with the tension of the Apple device, make sure that you hold the power button down and drag the bar on the screen on 'Off '. If you have more than 1 iOS device that you use with the current of the printer (like an iPad or iPhone) them down at the same time. Then reactivate them all and try to print to the printer.

  If still a problem, I would then turn off the printer, router and device from Apple.
  1. unplug the router, (most do not have a power button)
  2. turn off printer and Apple device
  3 wait about 20-30 seconds
  4 plug router back in and wait for it to be fully operational and all the light on it again as they were before unplugging.
  5 printer and apple pyromecanismes turn on (check the settings of the iPad to make sure he's still on the same network as the printer and "ask to join other networks" is enabled).
  6 try to print

• HP 2175xi on Windows 7 only prints blank pages

  I used to have Windows Vista Business. and just upgraded to Windows 7 Professional. I had my 2175xi long period (4 years and more) and it worked very well.

  When I upgraded to Windows 7, the installation has said I can have trouble with the 2175xi all-in, but I went ahead anyway. The printer was not connected to the time wherever I've updated (long story). I connected the printer and got the printer through Windows Update driver update. But but now prints blank pages, or pages with a cut-off line at the top of the page, even on the "Print a Test Page" function. I restarted the PC, I have reset the printer, and I checked/exchanged my USB cable. I do not have another old printers/drivers/etc. I looked at hp.com for a newer driver, but each page seems to say that I can get this driver through Windows Update, not by a direct download from HP.

  This is the 2nd time that I had major problems with the HP drivers on a new version of Windows. If it is a marketing ploy to get me to buy a new printer, it works - but it will not be a HP I get next time! If all goes well, it's just a small easily fixable problem.

  Thank you

  -> Alan

  Has proved to be a simple problem. I went into the menu devices and printers, deleted the printer, the printer is off and then turned it back. Plug N Play picked up, installed the driver again, and now it works.

  HP - you won back me. I get you your printers.

  -> Alan

• HP Photosmart C4795 of only printing blank pages - including the test page.

  I have a Macbook Pro IOS 10.7.5.

  WARNING - I have had this printer for about 2 years and it is literally never worked for me. I finally gave up and its been sitting in a closet. I really need to be able to print at home again this is why I'm asking now.

  I have tried all troubleshooting ideas given to me by the HP site and nothing works.

  The printer behaves like its printing but springs from the white pages, including the test page. I connect via a USB port, so I'll make sure that I had a strong connection. I have new black and color ink cartridges.

  Help, please!

  I would check the printer without connecting to a computer first.
  Do not copy work? If copy does not ink on paper, you can be dead cartridges or blocked. There is an option in the menu Tools 'cleaning print head', if that is not printed a page, the cartridges don't work.

• Photosmart Premium C310a printing blank Pages

  I have a printer Photosmart Premium C310a that I already returned a printer to the store for this same problem. After that initial set-up of the printer was working fine (not to mention that the white lines printed in the photos, but I could deal with it). As I said, I returned the first because I couldn't get the printer to print anything. Would make sounds as it was printing, but then spit on a blank page, no matter how, I have printed or copied. I changed the ink in new ink and still no luck. When I tried to align the cartridges he caught around for a while and then he said "alignment failed". So I took the product back and it replaced. Got a new and same exact situation happened. Installed and worked great... Using the same ink that wasn't on the previous printer... Now, two days later only puts on white paper... Help, please.

  Thank you

  Matt

  The firmware update can help some of these problems:

  Install a firmware update

  Looking for a firmware update that could help solve the problem:

  1. On the product control panel, tap the Setup icon ().
  2. Support on the Web .
  3. Tap the updates .
  4. Touch of the product updates .
  5. Tap Yes to update. The update can take 10 to 20 minutes. Do not turn off the printer until the update is completed. The printer will stop and automatically start up.

  These measures come from this document:

  Print quality troubleshooting

• New HP Pavilion g series only prints blank pages connected USB printer HP C309a

  Just bought a HP Pavillion G Notebook PC series. It is connected to a HP Photosmart Premium C309a printer with a USB cable.  The printer will print diagnostic tests and test if launched pages from the printer, but when a print job is sent from the computer, it debits and grinds and finally spits out a blank sheet of paper.  Sometimes looks like it is the impression of advancing the sheet of paper, one line at a time - but ultimately, it is always empty.  He seems satisfied with his results because it sounds to say she did it - doing nothing (just a little humor).  Any idea would be appreciated.

  Hi Novice60657,
   
  Follow the steps listed in this article and check if this may help in fixing the issue:
  Unable to print? Print jobs are stuck in the print queue

• 1350 HP PSC only prints blank pages

  My psc 1350 shows only blank pages even if it displays the print icon and when I opened the icon it shows that it is printing. When it does not print it is a blank page

  Finally found the 1350 had spent its time. Had an unused here and he hung up and seems to work ok now!

• After a small power surge (I installed a surge protector) my printer and his new cartridge dating back to one week only prints blank pages when I click on 'print '.

  After a small power surge (I installed a surge protector) my printer and its new cartridge dating a week began blabk pages to print

  Contact the technical support for the manfucaturer of the printer.

• HP Photosmart 8050: HP Photosmart 8050 printing blank page

  HP Photosmart 8050 suddenly prints blank pages.

  I tried to uninstall and install the driver, I tried to change the toner cartridge but I does not solve the problem.

  Software does give not any what error message, because the printer prints, but when the leaf turns off it is white (it seems to work but this is not the case).

  Can you help me, please?

  Hi @Alf3,

  Welcome to the HP Support forum.

  I understand that you have a HP Photosmart 8050 printer that prints blank pages. I would like to help with that.

  There is more support for the HP Photosmart 8050 printer available document any longer because it was added to the list of retirement of HP product.

  Here's a document, for a newer model of the HP Photosmart, that can be used to solve this problem, because the steps are generally the same - printer prints blank Page or does not print black or color ink.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• My photosmart 5520 prints blank pages

  My photosmart HP 5520 prints blank pages. I changed inks, etc. etc. It prints the print quality diagnostics page.

  Can anyone help? Thank you

  Thank you, Jamieson, but I've sorted the problem by reinstalling the printer