Photosmart Premium C310a printing blank Pages

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• OfficeJet 6700 Premium only print blank pages

  My Officejet 6700 Premium printer is only printing blank pages. I just replaced all the cartridges with HP new ones. The printer is now going through the motions but does not print blank pages. This happens for all what I am trying to print including Diagnostics pages. The printer is a little older a year is not under warranty. Any help would be greatly appreciated!

  I can understand how frustrating. Your printer has built in the printhead. To improve the quality, the only step that I recommend is the cleaning of the print head. Please try to contact HP technical support to see what options you have. Click here to read: worldwide Contact HP.

  Good luck.

• photosmart HP 6520 printing blank pages

  As soon as the printer turns on, it prints blank pages and does not stop until you cancel on the printer. After 30 seconds or more, it starts to do the same thing again until you cancel print.  nothing appears on the computer that is waiting for printing or printing.  the printer is connected to the computer via usb. Ive tried to restart the computer and the printer and do a factory reset of the printer.

  Hi @jim_tuck89

  What operating system and version do you have? Mac or Windows?

  If you have a Windows operating system, start printing HP and doctor Scan. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  I can't wait to hear back on your part.

• HP Photosmart A310 only prints blank pages

  Dear

  members of the Forum

  This compact printer will print blank. The light of the empty cartridge does not show the empty cartridge.

  No error light is on display.

  I tried to 'clean up the cartride' but still no joy,

  I've tried everything. Do you know what the problem please

  Should I get a new cartridge

  Ian

  Hello @kasfig ,

  Thanks for joining us on the HP Forums today, hope you enjoy your time with us!

  You may need to replace the cartridge, even if it is not empty. Most likely, this will fix the problem. Here is a document you can quickly read in 5 minutes of HP to explain why this is probably the question and you may need to replace a cartridge even if it is not empty. Why a cartridge should be ignored when it still contains ink?

  Let me know if the replacement resolves the problem. Can't wait to hear back on your part.

• HP Photosmart Premium C310a print is no longer

  Printing is very bad.  Do you have the clean & align but no help.  Load a new cartridge (bye-bye $20).  No help.  Printer has a problem for 2 years.  Go to amazon.com to find the replacement printer no HP.

  Ciara_B wrote:

  Hi, sorry to hear that you are thinking of switching. Have you tried the other steps in the below troubleshooting print quality paper?

  http://support.HP.com/us-en/document/c02187415

  Ciara

  Yes, I tried several of these Solutions last night, but the window display of the printer kept showing me that she had no alignment.

  Finally this afternoon when I used the Toolbox to align the print heads once again, a Test Page printing came out fine.

  There are approximately 603 Pages printed since I bought 22 months ago.

  QUESTION: How many pages more can I expect to get by until it's time to replace the print heads?

• Premium Photosmart CN503AA: Photosmart Premium C310a is no longer prints black

  My Photosmart Premium C310a printer print is darker.  The following information may be useful:

  • Product number: CN503A, model number C310a
  • Two PC printer: we're a Windows 8.1 operating system (64-bit) and the other is a Windows 7

  So far, I conducted the following remediation efforts:

  • Replace the ink cartridge
  • Used HP support assistance to try to clean the printer and align the printer.  Alignment failed.
  • Replace the print head with a refurbished HP printhead.  (This also includes cleaning the area specified in the replacement instructions).
  • The printer still does not print in black.
  • Tried to align the print head.  He failed.

  Any suggestions?  The printer is no longer guaranteed.

  Thank you!

  Hi there @Scott1453

  I hope you are well!

  I read on how your Photosmart C310a is no longer printing black, and you've tried several unsuccessful troubleshooting steps.

  My suggestion for you would be to try a print head soak. See this post for instructions. Please follow them with caution: Re of Solution accepted: black ink does not

  If still not print ink, call us to discuss your options for printing with HP!

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• HP Photosmart 8050: HP Photosmart 8050 printing blank page

  HP Photosmart 8050 suddenly prints blank pages.

  I tried to uninstall and install the driver, I tried to change the toner cartridge but I does not solve the problem.

  Software does give not any what error message, because the printer prints, but when the leaf turns off it is white (it seems to work but this is not the case).

  Can you help me, please?

  Hi @Alf3,

  Welcome to the HP Support forum.

  I understand that you have a HP Photosmart 8050 printer that prints blank pages. I would like to help with that.

  There is more support for the HP Photosmart 8050 printer available document any longer because it was added to the list of retirement of HP product.

  Here's a document, for a newer model of the HP Photosmart, that can be used to solve this problem, because the steps are generally the same - printer prints blank Page or does not print black or color ink.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• My photosmart 5520 prints blank pages

  My photosmart HP 5520 prints blank pages. I changed inks, etc. etc. It prints the print quality diagnostics page.

  Can anyone help? Thank you

  Thank you, Jamieson, but I've sorted the problem by reinstalling the printer

• pages white print Photosmart premium c310a e-all-in-one

  Bought a c310a e-all-in-one Photosmart premium in 2011-12.  He just started printing blank pages. I replaced all ink cartridges and now have the message: alignment failed. I tried the alignment printer and HP solutions without success. Is there a solution to this problem?

  Hi trainweck

  Although article I recommend you will be able to select your operating system

  If you other help I should know the what operating system are you using.

  Try this article, it may help to GO HERE

  Let me know the result, I will do my best to help you

  RobertoR

  Don't forget == ▼

• Windows 7 32 bit can not find the driver for printer Photosmart Premium C310a

  I recently had an update to the product directly on my printer Photosmart Premium C310a on Internet.  However, this then to Windows 7 (32 bit) to search for a driver for the printer but it could not find a.  If I click on devices and printers, it shows my device from the computer as requiring troubleshooting.  When I click on troubleshooting it signals that "Driver for Photosmart Prem 310 is not installed.  Install the latest version of the driver.  When I applied the fix, it indicates that the driver is not found.

  I tried to download the latest driver on the website of HP in various ways, finally to uninstall all HP software displayed in the Panel and then removing all the HP files remaining on my laptop.  I then ran PC Tools Registry Mechanic, disabled my anti-virus, restarted the computer software and reinstalled the complete C310a software on the HP site.  It ended without any problem, and after adding the printer to my list of printer, it is printed on a perfect test page.  However, Device Manager always reports the C310a driver is missing, but it cannot find a copy when it finds one.

  How can I convince the device manager that everything is going well (apparently)?

  apeace, I recommend you do as you did, uninstall the printer under programs and features but also by ensuring that this printer he is removed from the Manager of peripherals and devices and printers. Then after restarting the computer and by disabling the firewall, download the drivers and software for full adjustment and install them.

  You can also run this utility and see if that solves the problem automatically!

  http://goo.GL/u3jDE

  Let me know!

• HP Photosmart 5520: Printer prints blank pages suddenly

  Yesterday, my printer decided that he would simply print blank pages with a black line in the middle. I did a test print via the configuration menu and it prints fine. My wife can print wireless. And until yesterday I had no problem.

  On and off, but today, I have the same problem. Help?

  Hi @StuartY123,

  Welcome to the Forums of HP Support!

  I see you are having problems printing from your Mac to your printer HP Photosmart 5520, but your wife is able to print correctly. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like there is something wrong with the print on your Mac driver. To resolve this problem, we will need refresh your printing system and re - add the printer driver.

  Reset the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Add device:
  1. click on the menu of Apple , then Preferences System.

  2. click on print and scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the driver of the HP Photosmart camera is selected.

  

  6. click Add to add the printer to the list. Do not add the AirPrint driver.

  Source

  Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

  Published by Mr X-23source.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Photosmart 6510: photosmart 6510 prints blank pages

  Printer was working fine.  Had to change the cartridge. First of all, I didn't have black and now I don't have much color either.  The printer says I had no real HP though now it shows that I do. I never bought my cartridges anywhere but the staples.  Printing October 2012 have changed many cartridges before you buy.  Followed everything I could find.  Still not printing.

  Hi @mjohns390,

  I read your post and see that you can not print in black or color now. I would like to help you today. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Please, try the following steps to see if it will help solve the problem.

  Printer cannot print black ink or color ink or prints blank Pages.

  This document is for the cleaning of the cartridge and the contacts, check the tab on the cartridge and the printer reset. "Incompatible cartridge" or "indicated ink cartridge needs to be replaced" message on the c...

  If the problem persists, perform a power reset. A alphanumeric Code (example: ' 0 x 'r' C2...) ") displays on the front panel when printing. Do not take into account the title.

  This model has a permanent print head, this video shows you how to access the print head, so you can manually clean the printer and soak the printhead, it's my own personal recommendation, not one of HPs, is to use the solution proposed in the following videos.  I suggest only doing this if the printer is out of warranty.

  Once you get to the clock at 3:20 minutes, you can stop this video.

  Разборка HP Photosmart 6510 (disassembly Photosmart HP 6510)...

  This video is for a different model but it will provide the steps to move the print head and cleaning, also if you continue the video it will provide measures to remove the print head and soaking. Play video 01:24 minutes. HP 5510 will not print black and color - print head removed and cleaned.

  If you have completed all the above steps and your product still has a problem, service the product.

  I hope this helps. Let me know how make you out. Thank you.

• HP photosmart Plus B210 series - prints blank pages

  Hello, I got the printer above for about 4 years with no problems. He suddenly started printing blank pages. I went through all the cleaning cycles, alignment etc., but without success. I bought a new genuine HP print head and installed new cartridges and still once, it prints blank pages. The message I get is that alignment process has failed. Does this mean the printer is down and I'll have to buy a new one, or can you suggest a solution? I went through all the steps suggested for this type of printer on your forum, but I still get blank pages. It is a disaster for me and my wife whose work depends on the network printer. Any suggestion would be appreciated. Thank you.

  Hi @drbince,

  Given you have changed the print head and the problem persists, according to me, maybe it's time to consider a replacement printer.

  Alignment is a failure because the printer does not black. If you have followed all the steps in the following document, it might be time to give us a call to weigh your replacement options: HP Photosmart Plus B210 printer - color or black ink not print.

  If the problem persists, what you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  If it meets your needs, please consider tagging this post as solved by clicking accepted as Solution below and others can find the answer more effectively.

• model No. Photosmart premium c310a series printer. CN503B - black hp 364 cartridges XXL

  My Photosmart Premium C310A Officejet7500A, model No. CN503B black 364XXL cartridges needs (hand right slot on transport but I can't find them anywhere.)  Where can I buy these?

  Hello

  There is no XXL cartridge for this printer that XL cartridges, please see the link below for the USA.

  http://www.shopping.HP.com/en_US/Home-Office/-/products/-/-/CN503A?HP-Photosmart-premium-e-all-in-one-printer-C310a&TargetPage=productsupplies

• HP Photosmart C309 printing blank pages

  Hello

  I have a HP Photosmart C309a printer which has worked well until recently. The problem seems to have started after the tray of food thing was hit and fall, but it is difficult to say for sure because I didn't print a few weeks after that. There is no visible damage to the tray, and it will lock in place without problem. Now it is just printing blank pages.

  I did a test print (print quality report), and this is what came out:

  http://i281.Photobucket.com/albums/kk222/coolbeverage/SCAN0008.jpg

  If I remember correctly, there are two black cartridges in your printer, the smallest with the symbol looks like two triangle pointing together, is the photo black ink, it is only used for printing photos. The greatest with the symbol of the Pentagon is ink black text. If the printer reports that non-empty black ink, but do not print text black (after 'cleaning print head'), there could be only two things, I'm afraid:
  1. the black printhead is dead and need replaced. or
  2. the passage of the ink cartridge to the print head does not, it will take a professional service (repair).