HP Photosmart C4780: HP Photosmart C4780 printer does not print

The printer does not print. It turns on and can scan and all that, but when I try to print it fair shoots on a single page. I checked my drivers and ink, both are very good. I've done the Troubleshooting Wizard HP and it has never worked (I tried 3 times and he said that the event was canceled somehow). I tried calling HP, but my printer is "more served by HP" (it's what tells me the site). Help


@raygun11, welcome to the forums!

I'm here to try to help you with the problem you are having with your Photosmart C4780 white pages print, and I hope we can solve it!

I would like first of all for you to tell me if there are problems when you make copies, black and white copies and color.

Try a power reset if you haven't already and make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

Reset instructions:
Press the power button to turn the product on.
With the product, unplug the power cord from the back of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord into the wall outlet.
Reconnect the power cord to the back of the product.
If the product does not light by itself, press the Power button to turn it on.

Also run Print and Scan your PC of Windows 8 doctor , chose the option "Print of difficulty" and let me know that say the results at the end try printing out in Notepad too and I would like to know if the page is empty, or print very well.

I hope to hear the results of your part, and we'll go from there!

If you want to say 'Thank you' to my answers, simply click the "thumbs up" button this message below!

Have a great Tuesday!

Tags: HP Printers

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