hp photosmart printer shows 'offline', but 'use printer offline' is unchecked. wired network

Similar Questions

• Locally connected printer show offline on Windows 7 network after working initially

  OK, have you checked similar discussions which has no successful response.

  I have a PC with Epson printer connect directly via USB. Printer driver installed correctly.  Works very well.

  Windows 7 Ultimate (32 bit) no warranty other than windows firewall and microsoft security essential.

  Laptop connected wireless to PC.  On the same network and homegroup, file and media sharing, all works well.

  Laptop running Windows 7 Ultimate (32 bit) even PC security.

  When I add a network printer, find the printer on the PC and properly installs driver etc.  Printer appears in the devices and allows to print the first two times.

  However, the next day the network printer is 'offline' in the spooler to print on the laptop.  The documents simply stack up.

  The PC doesn't go to sleep and is left on all the time except for the screen is turned off.  Printer works fine on PC, indeed with the docs stuck on the laptop I can always print directly from the PC - even if it does not appear the printer to be online on the laptop.

  Having checked that the spooler printer on the laptop is running and set to automatic.

  Epson impossible / wants to help - have found a similar thread with no response - everyone all guess what to try?

  Thank you very much

  I had a similar problem and for me, the problem is with the EPSON driver.

  My printer is connected wireless to my network, I got the IP address and could he ping but WIN 7 it showed off line.

  Then, I went and took a look at the printer driver (chosen to start, devices and printer, the epson printer then under management of the printer, printer to customize, ports then configure port)

  And I noticed that for the Standard TCP/IP Port it was pointing to a different IP address than the one that my printer was currently. I edited it to match what the printer was and he came online.

  When you turn off the printer, its IP address back in your pool of routers to be reallocated.

  The windows driver Epson still has the old IP. You turn on your printer and your router can give it an IP address that is different from last time. Now, it doesn't match with what the stored before Epson driver and you says it's offline.

  For me, rather than change the IP address in the driver whenever it happened that I assigned an IP (fixed host) in my router based on my printers MAC address. In this way he always give my printer every time the same address and is no longer false messages offline appears under Windows.

  It is a driver problem Epson, not a windows problem.

• HP photosmart 6510: error on hp photosmart 6510 showing-95 when using scan to email

  My photosmart hp 6510 displays error - 95 when using scan to email. Help!

  Hello @twinec, greetings!

  Thank you for joining the Forums of HP Support! I came across the question you posted, and I want to help you with the best of my knowledge.

  You can try a manual DNS address assignment to fix most of the analysis of the questions by e-mail. Try the steps mentioned below and check:

  • Get the IP address of the printer, you can touch the 'Wireless' icon on the Control Panel printer to get the IP address.
  • Type the IP address in your web browser to get the EWS page on your computer printer.
  • Go to the 'Network' tab - click on "wireless (802.11), and then click «network address (IPv4)»»
  • Click on the radio button that says 'Manual of the DNS server' and under manual type favorite 8.8.8.8 and manual replacement enter 8.8.4.4 (it is Google's DNS server address)
  • Save the settings. Restart your modem, router and printer.

  Let me know how it goes! Good luck

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• my default printer is an hp psc 1350 but shows offline

  Hi I have a sony laptop with windows 7 and used the old hp psc 1350 8 months without problem, but now it is showing offline.  I checked all the cables are properly connected, switching off all without success.

  Hi BarbWilliams,

  ·          Did you the latest changes on the computer?

  Check out the link below on the HP site and check if it helps.

  "Printer is off-line" Message appears on the computer and the HP software does not print

• HP Photosmart all-in-one is showing offline on PC & online on printer & install more than once.

  • My smart Photo printer all-in-one HP give me 2 problems, one is listed as the question for help several times.
  • It is when I add the printer & PC discovers that she, it will print the 1st time that show offline, although showing online on the wireless printer.
  • I wanted to try to change the IP address as suggested, but don't know how to do this.
  • In the second place, he moved more than once on my PC?
  • It lasts for a long time, I have a warranty & can share the printer, but I don't think that something is wrong with the printer. Thank you

  Hello

  See the Article and follow the steps

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&LC=en&DLC=en&product=1141647&tmp_track_link=ot_search#N4724

• 2545 HP Deskjet printer: my printer shows offline

  Hello

  I have connected my printer Hp Deskjet 2545 wireless all-in-one with wireless using the SSID and the state my router shows connected, but in devices and the installation of the printer, it shows 'offline' how to change to "online"?

  Help, please...

  Thank you

  Hi @3427 and welcome to the Forums of HP!

  I see that you are having connectivity problems.  I would like to help!

  I recommend you to perform a power reset.   Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also suggest this document on Center of troubleshooting wireless printing.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• C4780: printer showing offline

  Hi, my printer worked fine wirelessy, then stopped and on my Macbook shows the printer as 'printer offline' & BT router Hub are connected wireless and the BT Hub and my laptop are connected wirelessly.  I downloaded the latest driver for my laptop on the HP site which has successfully installed, but the printer still shows offline.  I tried initially to use the installation disc HP original, who got almost 90% through the installation and then says "error" and disconnected.

  Your help would be appreciated.

  Kind regards

  Danny

  Hi @sheamansenior.

  Welcome to the Forums of HP's Support. I understand that you are unable to connect to your printer via the wireless network.

  If the printer is to maintain the connection to the network, try to go in the paper. Printers HP - printer keeps Wi-Fi connection. He has a pretty good network troubleshooting steps.

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• HP Envy 5532: Printer shows offline

  I have a HP Envy 5532, and was connected by wirelessand successly worked fine but suddenly went "offline". The printer showed a wireless connection. I rebooted the PC and router without result. I since then connected the printer directly to the computer via the USB port and I can see it in Device Manager, but he remains firmly 'offline '. Help!

  Hey @AWA1947,

  Thanks for getting back to me on this subject. I am pleased to hear that the USB connectivity issue has been resolved. With regard to the problem of wireless connectivity can I please have you follow the steps below to check if the computer and the printer are 'talk' on the network. Once that determine us if there is wireless I will guide you through the steps to resolve the error "offline."

  Step 1: Remove the network copy:

  Because the offline version of the network printer is not printing at all, I'll have you remove this copy.

  1. Open your menu Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers
  3. Click on devices and printers to the start
  4. In the printers and devices window, locate your copy HP Envy 5532 e-all-in-one printer (network) . Right-click on the network your printer copy and select "delete" or "remove an instrument."
  5. The only 5532 envy you want to display in this folder is the USB version.
  6. Once the network copy has been deleted please close the devices folder and printers

  Step 2: Check of connectivity:

  Then, I will be having you check if your computer and printer communicate on the wireless network.

  1. On the front panel of your HP Envy, tap the Setup (key) button at the top right
  2. Under the Setup menu, touch Wireless option
  3. Touch Wireless details
  4. Take note of The IP address and the network name SSID
  5. On your computer Windows 8.1 Please check the wireless network that you are connected to ensure that your computer and the printer are connected to the same network. Avoid to connect to networks of comments. Also make sure that your printer and computer are connected to a network of 2 ghz. If you have a double router band it can broadcast connection times 2 GHz and 5 GHz. Printers are not based on connections to 5 ghz. If you don't know how to check this, you may need to speak with your router manufacturer.
  6. When it was confirmed that your printer and computer are on the same network, please open the internet browser on your computer
  7. In the address bar of please enter the printers IP address. Don't include not the www.
  8. Search this site. A Web site for your printer should now open. This is what we call the integrated webserver (EWS browser) printers
  • Opens a Web site for your printer: This confirms that your printer and your computer communicate successfully on the network. It is possible that the old copy of the printer on your computer network has a different IP address. If the IP address has changed on the printer, computers are designed to recognize this change and continue to work with your printer. However, in some cases computers will not 'see' the network printers more. In this case your printer will remain "offline" until the IP address under the software has been updated. Please proceed to step 4 below.
  • If a Web site for your printer does not open: This indicates that your printer and computer are not communicating. This may be due to your router blocks the communication, or invalid wireless configuration. Please proceed to step 3 below to resolve this issue.

  Step 3: Powercycle network:

  1. Start by unplugging the power cable to your router
  2. Once your router is unplugged, turn your printer off
  3. Then, shut down your computer
  4. After 30 seconds to 1 minute, reconnect your router
  5. Then, turn on your printer
  6. Turn on the computer

  After a few moments, please check your computer to make sure that your internet connection is running again. Try browsing a few sites. Once the internet is to answer it please access the menu of configuration (key) on your printer again. In the Wireless menu please see wireless details and take note of the IP address. Once you have the IP address please try to access the site of the printers on your computer using the IP address.

  • If a Web site for your printer now opens correctly: That your printer and your computer communicate wirelessly once more. There is likely an update ran on your network that temporarily blocked the printer. Please proceed to step 4 below.
  • If a Web site for your printer still fails to open: Please see the Setup menu (key) on the front panel of your printer. Depending on the configuration of the menu go to Wireless menu. Select restore default network settings in the wireless Menu. Once the default network settings have been restored, please go to the Wireless Setup Wizard and follow these steps to reconfigure your printer. Once you have an IP address on your printer try to access the site of printers again. Should open a Web site now for your printer please proceed to step 4 below. If a Web site still fails to open, please do not continue troubleshooting at the moment.

  Step 4: Reconfigure the network connection:

  1. On the desktop of your computer, please click on the HP Envy printer Assistant icon. It should look like this:

  

  2. once the software HP opens click utilities top

  3. click on the software and the configuration of the printer

  4. Select 'connect a new device '

  5 follow the prompts on the screen to install your printer on a network

  Once your network printer is installed successfully, please try wireless printing to check if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• hp4100 printer shows offline

  HP4100 printer shows offline. BUT it prints a page of test well and when printing if you press the pause button and then press on resume it prints very well. So obviously this isn't 'offline' but I have to do this each time I print?

  Thank you

  If you haven't already done so, try to reset the printing system.

  Reset the printing system - OS X El Capitan

• My designjet 430 printer shows ready but does not print troble shoot shows like loan

  I have a ploter deigns jet 430 I have not used for about a year, but I does not print. I got a new computer I put new ink printer it shows ready but I do not print or make noise but on my computer it shows as conspire, I hope someone can help

  Your first point of contact should be forums of HP.  Here you will find specific knowledge on HP printers.

• my printer is showing offline, how do l get back on line

  l have had problems printing, printing is showing theform but not my entry in the form.

  Hi, Magtogo,

  What brand / model of the printer?

  Check your cables and make sure that you have a comfortable connection

  Unplug the printer and wait 5 minutes

  Reconnect the printer to the

  Sometimes the reset will bring it online

  Is the default printer

  Open folder printer

  Right-click on the printer icon and select set as default

  Network offline printer

  http://printer-offline.com/what-to-do-when-a-network-printer-goes-offline/

• Problem connecting to the server, error connection server and printer offline. I have a HP photosmart printer and Windows 7?

  My printer is not printing. It say problem connecting to the server, connection error server and printer offline. I have a HP photosmart printer and windows 7.

  You have McAfee? McAfee has been updated at the same time as the last batch of updates from Windows 7 and it seems to be the cause of this problem for most, if not all, users.

  See the communication from this "criticism" - McAfee

  Some customers may experience a loss of network connectivity and/or errors in McAfee Security Center after a recent update

  You should make the fix McAfee, if necessary. There are corresponding communications for their enterprise products.

  I got McAfee, but the connection has started working again on its own so I thought I was clear of problems. However, when I checked it says he was doing routine checks the updates in vain when I told it to do a manually. So stick with McAfee you don't follow their procedure of fix would have upgraded my PC at risk by not updated and, like other McAfee ads have since explained, the application did not refer to its database of threats correctly [and this could explain part of the variability of the symptoms of failure but all involved loss of internet connection]. Actually, I removed McAfee then installed Microsoft Security Essentials rather & my answer IE is faster I knew it [even though I had the Add-ons McAfee disabled for centuries].

  I had to run the removal of McAfee Development tool a few times before and it caused a problem with the license if the PC was not connected to the internet during the abduction. Due cat of McAfee support reset their files in order to allow the relocation-reactivation. Here is their link cat - McAfee - media contains the link to the cat

• What is the cost of printing 4 x 6 at home using Photosmart printer?

  I have a Photosmart c410a, with whom I love-hate relationship.

  One thing I hate it's the cost of ink cartridge. HP 564 is supposed to get a return of 250 sheets. I'm sure they have a way of convoluted calculation of performance with prints and notes, because I am never able to print more than 30 photos of 4 x 6 with regular (not XL) set of cartridges HP 564.

  Now, a 4 x 6 print to the Walgreen's costs $.20 if you pick up. It is even less if get you it by post or order a lot. My calculation of back-of-the-envelope told me that printing photos at home using this c410a greedy ink at least not make economic sense. A profit to pay the premium to be able to print at home, however, is that sometimes color Walgreen is really off - on average, c410a produces much better colors - and if can fix immediately if the trace does not match your taste for some reason any.

  So, what is a Photosmart printer comes down to? Not a way to save cost visa-vis premium Walgreens/CVS but paying to be able to get a printed photo when you want?

  Hi again

  I can't try to get some info from c410a PS. That's what I could for the C510 PS just as a reference. I'll dig around to see what I can get for your model...

  

• HP photosmart printer will print off browser IE, but not firefox. Is there a solution?

  Just installed new printer wireless HP photosmart C410a. Can get the impressions on the web or off e-mail program in the IE browser, but not in firefox. After clicking the print command in firefox, I get rather the page "send a Fax". Y at - it solution or other solution? Thank you.

  {Ctrl + P}, in the printer - name box near the top of this dialog box, select your HP Photosmart printer.

• can not print says printer connected to the wireless network but pc says printer is offline

  happened before the printer says connected to the network but pc says offline

  Ok

  Have you tried the Network Diagnostics to see you the network can see the printer

  Go to www.hp.com/go/tools

  Network Diagnostics has a link to the wireless printing site that can help out you.