HP Send Fax cannot connect

I have a 276 MFP connected via a network and using Windows 7 64 bit.

I can print, remote scan, access to information through the device HP Toolbox and can test the printer. I do not use a firewall on my computer. When I try to use HP Send Fax it tells me that I can't communicate with the printer.

Someone at - it solve this problem?

I can send by fax machine. I can remote scan, I can save a scan to a network folder. I've uninstalled and reinstalled the drivers. Nothing works.

I emailed HP customer care and they have quickly closed the case without doing anything just to preserve their statistics. So there is no need to contact them directly. Hoping someone has the solution here.

Discovered that IE11 was the problem. Once we removed it that has solved the problem with the fax.

Tags: HP Printers

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