HP Simplepass no longer works

Opening statement:

Hello, I had my HP Pavilion Notebook M6 for about 7 months now (got it in December). One of my favorite things to this topic is that it includes a fingerprint scanner pre-installed that I can use to connect to Windows (I have Windows 7 64-bit) or connect to the Web sites I visit frequently (for example: yahoo, google, reddit). The only web browser that I tried that works with it is Firefox (never tried IE because I don't like the interface). Unfortunately, I am a fool and I installed a beta version of Firefox 22 because I read something interesting about it on Reddit. So now, I can't have you connect to sites with my mark more. If possible, could someone tell me how to solve this problem on Firefox or how to get my scanner to work on Chrome?

(Not quite sure what should be here so I'll just give as much information as possible)

Details of the device:

Validity sensors (WBF) (PID = 0018)

HP Simplepass Info:

BioLayer.dll - 6.0.100.257
DataManager.dll - 6.0.100.257
TokenMachine.dll - 6.0.100.257
Version of the driver - 4.3.304.0

Information of Firefox:

I don't really know what version of Firefox, I used to run before I downloaded the beta version. The most recent Firefox download, that I had in my files was 17.0.1 07/12/12, but I'm sure that I had updated it more recently than that.  I tried to install Firefox 21 and I also tried to use the 17.0.1 installation I've had, but none of them worked.

Other info:

I used to have an icon of HP Simplepass on my address bar of Firefox and when I was on a site where I could use my fingerprint to log in I will be invited with a pop up bar under my toolbar bookmarks asking if I wanted to use my fingerprint to connect and which account I wanted to use.

Final statement:

I am sure that this problem has been solved before and I hate to ask, but I could not understand how to fix it myself or by Googling it. If this is not where I should ask about this, please forgive me and redirect me to where I should ask.

A bit off-topic:

I'm also a bit I was wondering if I could use my scanner to log the games I own (like League of Legends). I don't think I can do it with HP Simplepass however.

Hello!

Thanks for posting in the HP support forum!

The new beta version of Firefox you have installed does not support HP SimplePass and have it turned off.

Please, uninstall any beta version of Firefox or no final version and then back to the stable channel (reinstall the final version - as of today, it should be 21).

Then, reinstall the HP SimplePass (first aid configuratuon, uninstall it then reinstall it)

on Windows 8-> http://support.HP.com/us-en/document/c03653209

on Windows 7-> http://support.hp.com/us-en/document/c02518653

Restore the configuration, and then try again.

Please, let me know if it works.

Tags: Notebooks

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