HP Support Assistant for winvista

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• hp support assistant for the new version update is not installed

  HP Pavilion Slimline s5306ukP; Monitor LCD 20-inch HP 2010

  My problem is that I recently had a HP Support Assistant alert to download the new HP Support Assistant for the latest features.

  Well I tried to download the update, but it would not install? I'll go through the events on the screen and maybe you can inform me as to why this update for the new Assistant support will not correctly installed, thank you.  Everything goes up to 4. Then it will skip "Download updates" and go on 5 /, but nothing happens?

  Point adjustment 1/restore... pass; 2 disk space / audit... pass. 3 / connecting to HP services for new updates and alerts... pass. 4 / download updates... N/a; 5 / install/apply the selected items... no?

  Should I have to uninstall the version that I already have the update through and re - install a new Version, or you have any patch that can be applied to make this update installs successfully?

  I have Windows 7 Home premium 64-bit.

  Hi DP - K,.

  I tried again since my last email with the problem where I couldn't find the program once it is downloaded, and alongside the race/Save little was downloaded files. I clicked on it and watched the sp54931.ex download in a folder "view and track downloads. I then told run this and asked that my administrative password. I thought here goes while I'm waiting for a response from you, nothing to lose to new and low and here is the update for the new Version HP Support Assistant downloaded correctly. Since then, I had a glance in the desktop program and there is no warning, everything is up-to-date.

  If all is well now and I can't thank you enough for all your help to try to solve this problem for me. You are the experts, and I was just lucky. I sincerely thank you.

  Best regards

  Gerry

  PS I will now know where to go if I have more problems... experts.

• HP Support Assistant for Windows 7, Vista and XP

  This is for all of you who are looking to find HP Support Assistant for different versions of Windows 7, Vista and XP.

  The link is http://h18021.www1.hp.com/helpandsupport/hp-self-support.html

  Installation luck!

  Hey, MKKhan.

  I see that you are having a problem Uninstall HP support Assistant, and during the uninstallation you get the message "Error 1316.

  The 1316 error is a common error message when you try to reinstall/upgrade to level a software (such as iTunes, etc.)

  Follow this document and go to the bottom of the page and run the fix they have posted which should look like this.

  

  Run this fix, it will ask you what type of program you are trying to uninstall. After you uninstall it through the fix, you can go ahead and install the wizard help again.

  Be sure and go to the HP website and download the current HPSA from there.

  Let me know the results of this step. If you have any questions ask me.

  THX

• Does anyone know when they will update HP Support Assistant for Windows 8.1 64bits?

  Anyonre know when HP will release an update for HP Support Assistant for Windows 8.1 64 bit or are we suppose to fight with whatever we have, which stops working all the time.

  Hello

  Last updated on 6 September, 2013 for both windows 8.1 32 bit & 64 bit:

  http://ftp.HP.com/pub/SoftPaq/sp62001-62500/sp62291.exe

  Kind regards.

• HP ENVY 23-d055: HP Solutions Framework Support wiped out my HP Support Assistant for Windows 10

  I recently upgraded my HP Touchsmart 23-do55 of Windows 8 to 10 of Windows.  I needed to update the drivers for my LaserJet and when I went to the drivers and downloads page, I installed what is called the framework of Solutions from HP Support. This framework has installed a new HP Support Assistant user interface that only shows the printers. It shows all the information to get support for my HP touchsmart, like to see updates HP, updates, Windows, etc. etc.

  How to get back my decision assistant in charge of Windows 10, and how can I have two attendants to aid (PC and printers) on my PC?

  Never mind. Now I realize that HP Support Assistant is more focused on the PC. The PC is just another device, so I need to open it to show my Windows.

  However, if someone in HP is reading this, it would be nice if the UI of HP SUpport Assistant was readable for older eyes. The new user interface uses a very small font in a grey color. It is very difficult for me to read.

• Need help with the Support Assistant for TouchSmart 310

  I tried to install the latest version of HP Support Assistant manually by searching on the HP customer service and it removed the previous version first. Nothing happened thereafter. I thought it would open HP Support Assistant after agreeing to terms and policies, but he did nothing. When I click on the HP Support Assistant icon, I get "year error occurred" on the very top of the page.  I am not in a position to make changes within the program - everything is gray.

  I tried unistalling tune but I get a message stating: Error 1316 - a network error has occurred trying to read from the file c:\windows\installer\hp support assistant.msi. I tried to look for this file and have not found. I even typed in the search and was not able to find it so I am not able to uninstall it.

  I've had this computer for a year now and have never been able to upgrade to the latest version of HP Support Assistant within the program. I'd get what your computer does not meet the minimum requirements and so I left it alone. The reason why I decided to manually update was because I have problems with the E: drive. And from what I read on HP, to see if I have a hard drive failed, I would need to run tests using HP Support Assistant, but unfortunately, I am not able to do this since I can't access HP Support Assistant.

  I have HP TouchSmart 310-1125f. Windows 7 64-bit.

  Hello

  It is good to hear than the detected "Fixit" and was able to remove the existing installation of HPSA such as what can many fixed some of the problems that can prevent a new version installation correctly.

  First, even if you always have the latest installer HPSA, download it again from the following link and save it in your downloads folder.

  HP Support Assistant.

  One when you're done, open your download folder, click with the right button on the Setup, select Extract 7 - zip, select the files and then click Ok.  Open the new folder sp58919 snippet and see you another installer called Setup - this right click and select new, 7-zip, select extract files and then click Ok.  Open the new installation folder, the installation application ( 4th down with a size of 249KO ) right-click and select "Run as Administrator" to launch the installation.

  Did the full install now and if so, HPSA does work properly?

  Kind regards

  DP - K

• HP Officejet Pro 8600: False messages on HP Support Assistant for Officejet 8600

  On the HP Support Assistant, I get the message:

  Printers HP Officejet Pro 8600 - 'Transport Jam' message and

  ' Printers HP Officejet Pro 8600 - a ' Out of paper ' or "Pick motor stalled" displays

  but the two messages are false - I have no "carriage jam" or "paper" problems.

  The messages showed only upward after the installation of Win 10 and not before with Win 8.1 installed.

  Hey @cbrodersen,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand you see false error messages in the help Wizard on your PC of Windows 10. I can help you with that.

  To address this question of what we will do is to uninstall your printer software currently installed. Once that was removed, you can download and install the most recent drivers by clicking on this link.

  This should prevent the support Assistant to provide you with more false error messages. If you need anything else please let me know.

  Thank you for choosing HP and have a great day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• VMware vCenter Support Assistant for registration.

  Hello

  How can I make sure that I am registered to support assistance so that I can receive emails from technical suport VMware.

  BR

  Ahmed Salah

  Hello Ahmed,.
  I don't know what you mean by "support assistance. Assume that you are referring to vCenter Assistant support.

  To receive by e-mail monthly reports, you must do 2 things (as long as you have vCenter Assistant support installed and configured):

  1. Enable proactive Support
  2. Subscribe to send monthly reports.
     1. In a Web browser, log vCenter Unit Assistant support.
     2. On the details tab, enter your email address and click Save.

  For more information, see:

  Description of the product

  Product download page

  Product documentation page

  Best regards

  Iskra Boteva

• G7-1178 Pavillion laptop: I need the old version of HP support assistant for Pavilion g7

  Please help me find the old version of tune!

  The new version of tune works properly or have all the tools or tune ups like the old version, I had.  I tried to find it on my computer, but only the new version is there because I deleted the old windows system files.  New version don't ask what country I'm in or whatever it is that the site says that he should ask and what it is supposed to have included.  Please help me find a link to the old version of the HP Wizard, I've had with addition of Windows 7 Home Premium.  His Pavilion laptop g7 - 1178ca that I bought in 2011, so there is no updates or drivers for it from HP.  I can't find a way to make the 'tune up', which i did on a regular basis, it is not the case on the new version with windows 10.  Thank you for your help and your time.  I live in the Canada.

  Hi, Niki:

  Nothing is never easy, is everything!

  Unfortunately, I do not know what that all means is.

  I was hoping it would work only.

  When you look at the list of the supported PC version is supposed to work with, I thought it would be too much work for your model.  Although it does not list the series g6 or g7, supported, he shows much older models supported by this software.

  FTP://FTP.HP.com/pub/SoftPaq/sp68001-68500/sp68201.CVA

  Now, I wonder if you really need to turn on the old version of net framework 3.5 of in W10...

  To install net framework 3.5 in W10, do you it from the control panel > programs and features > turn on or off windows features > check Add net framework 3.5, which also includes older versions.

• Pavilion dv1060us: HP SUPPORT ASSISTANT for the XP NOT FUNCTIONING

  Just reinstalled Windows XP Pro. I don't get notifications of HP drivers or updates to the BIOS as before.  How to reactivate the wizard?  I tried the automated on the support site, but it only works with Win7 and beyond.

  It is perhaps because Windows XP is no longer supported by anyone.  If possible, try upgrading to Windows Vista or 7.

  https://Jet.com/product/product/2f6079abc0ae4a55ade91a2dfa6d37b9?jcmp=PLA:GGL:software_a1:computer_software_operating_systems_a1_other: na: na: na: na: na: 2 & code = PLA15 & k_clickid = 80c25708 - a 90-4 - 42cd - 852c - 8f52faa3a142 & kpid = 2f6079abc0ae4a55ade91a2dfa6d37b9 & gclid = Cj0KEQjwyK-vBRCp4cymxermx-EBEiQATOQgh7kzA8x77KaEFtNI2bmZMxcDk6BWJkMWtxOK9okX8uIaAtHu8P8HAQ

  http://digitalstockriver.com/product/Windows-7-Professional/

  Given that you just re-installed Windows XP, you will not lose a lot of things because you don't have much. I would like to get a new computer, especially if you guessed it with Windows 2000 or XP brand new, I think that the hard drive will not last much longer.

• HP Support Assistant - telephone number incorrect for the Germany

  Let's not the phone number indicated in HP Support Assistant for the Germany. Under the button 'Contact support' location Germany selected, 'call HP"indicates phone number 01805 65 21 80. This phone number no longer in service.

  The right phone numbers are on http://www8.hp.com/de/de/contact-hp/phone-assist.html and in my case, it would be + 49 69 2999 3434 for support for portable computers.

  I used the Feedback button in the HP Support Assistant to report the problem on the wrong telephone number.

  HP Support Assistant version: 7.0.39.15

  Configuration file version: 7.0.2395.1100

  Mike

  The about button / check for the latest version on HP Support Assistant version: 7.0.39.15 (running on the laptop of HP ENVY 15 TS) came back with the result that the latest version is already installed. I noticed that on the page of the driver for my laptop, this 7.3.35.20 Version sp62291.exe is available. Once I had downloaded and installed this new version, support for the Germany phone numbers appear correctly.
  
  Mike

• Contact Technical Support for HP Support Assistant crashing

  I have a HP Pavilion dm4 running Windows 7. I'm able to throw my HP Support Assistant program, but when I click on contact Techinical Support I get an error and must close the HP Support Assistant program. I have not used in one which seems to be a lot of time and I installed several programs and updated a bit since I modified it used. Recently, when I needed to update a program he had me install this IncrediBar thing and sort of thing search engine but I had no choice but to install it as the program I needed. The thing IncrediBar and a search engine thing screwed up my FireFox and Google Chrome browsers and I had to uninstall and install these browsers to get those back to the default home pages, and other options. He managed to restore the default values on FireFox but not on Google Chrome even if I uninstalled the IncrediBar thng and search engine thing and that was when I tried to touch Technical Support for assistance with Chrome and found problems with contact my HP Support Assistant Technical Support.

  OK, we have to use the process of elimination so.

  I need you to pick up a support assistant. Use this document and open the Recovery Manager and select "Reinstalling software."

  

  Select support assistant for the program that you want to retrieve.

  In addition, what is the error message when you select the section "Support Contact technique '?

  Let me know the results.

  THX

• HP support assistant-contact technical support does not

  I love my computer hp laptop Dv7 7250 Envy.  I used HP Support Assistant for various problems and updates.  This morning, I tried to use technical support and now it does not work.  I am running Windows 8 and recently installed updates.  HP Support Assistant version on my laptop is 7.0.39.15.

  Hey spectre0707,
  
  Try to uninstall HP Support Assistant and then re-install.
  
  First, download the latest version: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110990-1 & cc = us & dlc = in & lc = on & os = 4132 & product = 5316947 & sw_lang =
  
  Then, open Control Panel, go to programs and features and locate HP Support Assistant in the list and right-click on it, then click on uninstall. Once that is done, install it using the file that you downloaded from the link above.
  
  Although, if you are looking to contact the Technical Support for another question immediately, you can use this link:
  http://WWW8.HP.com/us/en/contact-HP/contact.html
  
  In addition, we are happy to help you here on the forums! So, feel free to start a new thread with the problem you are having, maybe we can help you.

• HP Support Assistant v7.7.34.34 problem

  I've recently updated the HP Support Assistant software on my HP ENVY 700-230qe PC (Windows 8.1) of the 7.4.45.4 version to the new version of 7.7.34.34 (such as published on the site of downloads of software and driver for my machine). To enable the removal of the previous version, I was forced to use the 'Repair' tool (which should not be necessary under normal circumstances). After you have installed the latest version, I discovered that some features of the program no longer work correctly. When you try to use some tools to Support Assistant (i.e., my computer > Diagnostics & resources), I get the error message "Page not found" :

  "The page of the link is not available at this time. Please go to HP Support Assistant,

  Keep and then click the Refresh button. If you continue to see this message, please

  Click on the feedback button and provide feedback. »

  I do not understand the error message above. My suspicion is that the 7.7.34.34 update version is buggy - or maybe the remains of the old 7.4.45.4 version are still in place (HPSA reports that both versions are always installed, although the control panel lists only the latest version). In addition, I met the same question with another PC HP Windows 8.1 in my household. Uninstallation of 7.7.34.34 (again requiring the "Fix it" MS tool) & then put it back does not solve the problem either. Any suggestions for a solution?

  Uninstalling HP Support Assistant is not just using the uninstall tool in Control Panel.  This Youtube video shows all the steps, do not blink because it is fast.

  https://www.YouTube.com/watch?v=4Y29GKRLQl4

  If the previous version was working for your taste, handed it to if you are comfortable with it.  However also check this thread and the problems associated with it:

  http://h30434.www3.HP.com/T5/desktop-operating-systems-software-recovery/help-with-Windows-Support-Assistant-for-Windows-8-1/TD-p/4679542

• Failed to update download - HP Support Assistant

  Hi all

  I have problem to check updates from HP using HP Support Assistant for the last two months. It always fail the download of updates.

  The most recent analysis on October 9, 2011.

  How to solve this problem? When I check the latest version of HP Support Assistant, he says it's the latest version.

  My computer is HP Pavilion dv7-6107tx Entertainment Notebook PC.

  Uninstall HP Support Assistant in Panel, programs and features. HP Support Assistant right click and select uninstall. Reboot the laptop.

  Then, download and install the latest version here:

  http://h18021.www1.HP.com/helpandsupport/HpSA.html