HP Touch Smart 15: My Note book audio does not

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  Try the following.

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• XJ437PA #ACJ: Pavilion DV6 - Audio does not

  Hello

  The audio has stopped working in my laptop since these days. It started with the audio does not not intermittently, but he has completely stopped working. I shared my PC specs below:

  Product name: HP Pavilion dv6 Notebook PC
  Product number: XJ437PA #ACJ

  Processor name: Intel (r) Core i3 CPU M 370 @ 2.40 GHz (2 400 MHz)

  I went through this forum and tried a few things:

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  (3) using the MicrosoftFixit

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  David

  Hi David,

  I would suggest you try a slight variation on the first two methods.
  
  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp47001-47500/sp47393.exe
  
  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.

  Right-click on the Audio display Intel entry and select uninstall - this time check the confirmation box to remove the driver and continue the uninstall.

  Then, right-click on the IDT device and select uninstall - for this entry, also check the box confirmation to remove the driver and uninstalling.

  Once completed, restart the laptop.

  When windows has reloaded, open your download folder, right click on IDT Installer and select "Run as Administrator" to launch the installation. Once done, restart the laptop.

  Any improvement?

  Best regards

  DP - K