XJ437PA #ACJ: Pavilion DV6 - Audio does not

Hello

The audio has stopped working in my laptop since these days. It started with the audio does not not intermittently, but he has completely stopped working. I shared my PC specs below:

Product name: HP Pavilion dv6 Notebook PC
Product number: XJ437PA #ACJ

Processor name: Intel (r) Core i3 CPU M 370 @ 2.40 GHz (2 400 MHz)

I went through this forum and tried a few things:

(1) to reinstall the codec IDT high definition

(2) using the file available in the Recovery Manager

(3) using the MicrosoftFixit

But the problem is not yet solved.

Can you please provide some suggestions?

Thank you

David

Hi David,

I would suggest you try a slight variation on the first two methods.

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp47001-47500/sp47393.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.

Right-click on the Audio display Intel entry and select uninstall - this time check the confirmation box to remove the driver and continue the uninstall.

Then, right-click on the IDT device and select uninstall - for this entry, also check the box confirmation to remove the driver and uninstalling.

Once completed, restart the laptop.

When windows has reloaded, open your download folder, right click on IDT Installer and select "Run as Administrator" to launch the installation. Once done, restart the laptop.

Any improvement?

Best regards

DP - K

Tags: Notebooks

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