HP w2558hc do not display anything!

Just bought a HP w2558hc Monitor 2 weeks ago and everything was working fine until today. I have my computer connected via DVI port and an HD sat receiver connected via one of the hdmi Sockets. When I turned on the computer this morning the log on screen (windows xp) appeared only on the right side of the screen. Using the main menu, image control, horizontal option, I tried to move the image to the left. But there was a flash of light that seemed to come behind the monitor?, the screen went white/black and the power button from blue to white?

Since then, I can't see any video signal. I always get the screens on and surveillance of the State will come on indicating that DVI and HDMI 1 are both active, but still just a black screen. Audio is coming through the sat on the HDMI receiver but no video signal. Also, I connected my laptop via the dvi and used the extend my desktop option in windows xp, but no picture.

Also when I press the button to Viewer photo/slide show on the monitor I get no image on the screen.

Any ideas or is it just contact HP?

Thanks for the reply!

I checked this page but still nothing works. I contacted HP and they send a new monitor some time. I think that something jumped inside the monitor.

Tags: HP Desktops

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