HP Windows Vista Home Basic recovery tools

On my vista home basic hp Pavilion, I'm trying to reinstall roxio mydvd with recovery tools. It says to reboot, so I did. But when turns on the pc, it is not installed.

???????????????

Hello

-What are you talking about?

Reinstall the applications or specific drivers

The HP Recovery Manager can install or reinstall drivers for hardware and software provided with the specific model of PC. There may be other third-party applications not supported which are installed at the factory on the PC. Consult the installation instructions of the manufacturer for any third-party programs that were purchased separately.
Use the Recovery Manager to install drivers or applications, or reinstall applications corrupted, by following the steps below.
  1. Click Start and enter the recovery in the field of research. Select Recovery Manager in the list, when it becomes available. Allow the action to proceed, if you are prompted. The HP Recovery Manager opens.
    Alternatively, click Start , all programs , Recovery Manager , and then Recovery Manager . Allow the action to proceed, if you are prompted. The HP Recovery Manager opens.
  2. Click on Advanced options , re-install the software program or re-installing the hardware driver , Next and follow the on-screen instructions to reinstall the desired software and hardware drivers.

If so, contact HP

It's their recovery process, not Microsoft

Tags: Windows

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