HP4620 was OK, then wi - fi turned on but no response to buttons

I have correctly installed and connected my HP4620 to 3 Windows computers and an IPad.  A few days later, I couldn't get no response to buttons on the front panel.  Power button caused to fade on, melted then off.  Not blinking, slowly fade power on and off.  The service program could not connect to the printer.  I cycled power and operation was OK.  This is not the same when the printer is in mode 'sleep'.  So, if I press a button, wakes up the printer and the screen lights up.  Here, it ignores all keys.

Earlier, I ran an update of the utility program, which he says has failed.  I don't know if that has anything to do with the problem I see.  After completing the current of the printer by unplugging the power I was able to print a test page and the display came.  Printing and scanning doctor says everything is OK.

I guess that this problem will return.

Thank you

Bob

Hi BobQ,

There is no light on the button. Some older models had a LED light, but they changed the material to not include the light on new printers. It seems that everything works now as expected. I would like to know if you feel if you were to hang up again.

Tags: HP Printers

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