HP6700 "Failed to copy" error message

I have a HP Officejet 6700 Premium that returns an error message "Unable to scan, copy or send a fax."  The printer function works very well!  My current problem of production is the copy, as the functions scan and/or fax are n ot relevant to my current location/setting.

Originally, I sent the printer to work communicate via wifi, but it is currently connected via cable to my laptop Dell Inspiron E1705.  The operating system is XP.

Thanks in advance for any help on this issue.

Hello

Follow the steps below to resolve this issue:

http://support.HP.com/us-en/document/c03672603

If the problem persists, follow the steps below to contact HP support for service unit:

http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

Shlomi

Tags: HP Printers

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