HP8600plus. Do not discount after a jam.

I had a paper jam.

After clearing the jam, the printer kept saying that there was still a jam.

So I turned off the printer to reboot.

But now the printer will not return.  I restarted the computer, but that didn't help.

Advice?

Thank you!

Welcome to the recycleman5 forums,

I saw your post about your printer is no longer light up after a paper jam. I would reset the printerand leaving that he unplugged for at least a minute. Other steps that you can try using a different outlet and a direct connection (no power bars, surge protectors, etc.).

If possible, you can also try using a different power cable that will be compatible with this unit.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

Best wishes

Tags: HP Printers

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