I am charged monthly fees for Adobe photography Plan we had subscribed to a former employee.  I need to change username, but received a number of defective phone to do.  Please contact me to change username so I don't have to pay the 50% clear

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• After purchasing the cloud creative and used for 2 months (for example), so I don't use it for 3 months. How is it? I don't have to pay the tariff for each month, or is it possible to only pay when I use it again? To resume: if I use it for 5 months a

  After purchasing the cloud creative and used for 2 months (for example), so I don't use it for 3 months. How is it? I don't have to pay the tariff for each month, or is it possible to only pay when I use it again? To resume: if I use it for 5 months a year, I have to pay for only those 5 or 12 months?

  No, if you have a subscription according to the type of subscription, you will have to pay each month or year until that you cancel.

  If you think you would use the apps for only three months, then you will not need three months, then our month to month plan would be best for you because it can be cancelled at any time it does not come with an annual contract for more information see the link below

  Adobe - General conditions of subscription

  Kind regards

  Bani

• I paid monthly fees for adobe photoshop. After that, I was redirected to the home page. When I log into my account, I see the opportunity to download a free version of photoshop to try or to pay for the version complete. There is therefore no possibility

  And I saw no more inconvenient for the year adobe web site.

  Hi M S,.

  I have checked with your Adobe ID on the forums and found that you have a subscription of single-app cloud creative for Photoshop plan registered under him, so once you install the creative cloud app and sign with your Adobe ID, it will work as a subscription purchased.

  On the web site if you are not connected or connected to another Adobe ID and then it will show you a trial only.

  Please click on the following link to download the Adobe Creative Cloud app: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once downloaded sign you in with your Adobe ID and password, go to the applications tab and click on INSTALL for Photoshop.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I have a monthly subscription for Adobe Pro DC.  I recently changed to a new laptop and reinstalled Adobe DC Pro, I have to join again.  Please notify.

  I have a monthly subscription for Adobe Pro DC.  I recently changed to a new laptop and reinstalled Adobe DC Pro, I have to join again.  Please notify.

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

  .

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I pay for Adobe photography CC every month. I did the most recent downloads, but my Lightroom said always LR5. I don't understand? This is not the latest version of LR.

  I pay for Adobe photography CC every month. I did the most recent downloads, but my Lightroom said always LR5. I don't understand? This is not the latest version of LR. It also seems that adobe has made it more difficult to speak with a real human CSR.

  Since Lightroom 2015 CC is a new product, it will not show as an update to the previous. Click Install next to Lightroom in the creative Application of cloud Manager. If you do not see 'install' by Lightroom in the application manager, please first try to log out and return to: connect and disconnect from the creative cloud desktop application

  Guinot

• I was only charged monthly fees, but I can't access to Indesign, please help.

  I was only charged monthly fees, but I can't access to Indesign, please help.

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I changed the creative editing Cloud student and teacher for creative photography plan cloud 21 may 2015 that nothing seems to have changed.  My lightroom is the old version, trying to load LR - 6.  When I log on in Photoshop, I get error message tha

  I changed the creative editing Cloud student and teacher for creative photography plan cloud 21 may 2015 that nothing seems to have changed.  My Lightroom is the old version, trying to load LR - 6.  When I sign in Photoshop, I get an error message that my account is not found. (Because I cancelled it and joined CC?).   I keep going in circles.

  Now better contact Adobe technical support, they can access your computer remotely and fix the problem.

  Click on the button still need help and select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing-activation_stillNeedHelp

  or

  Contact the customer service

• I was charged $150,00 for Adobe Systems, and I have no idea what it is?

  I was charged $150,00 for Adobe and I o dea in it? Please help me!

  Hi constancem,

  I checked your account and see not all costs the same amount. You have a subscription to photograph creative cloud, but that was only charged $ 10,61. You may have a second Adobe ID? I'm not able to find the load that you are referring to as the email address you use to post in the forums.

  Best,
  Sara

• All my icons have changed and my programs don't show up on the Start button

  All my icons changed, and my programs don't show up on the start buttonessing. Why?

  Original title: programs do not show

  Hello

  Thank you for the question to Microsoft Community. I'll give my best to help you.

  To better understand the issue, answer the following questions.

   

  You did changes to the computer before the show?

  You can perform the methods suggested below and check if they will help you solve the problem.

   

  Method 1:

  Step 1: check the feature Safe mode.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  If it works fine in safe mode, try to perform a clean boot by using step 2.

   

  Step 2: Perform the clean boot.

  http://support.Microsoft.com/kb/929135

  NOTE: once you check the clean boot feature configure Windows to use a Normal startup using step 7 proposed in the above mentioned link.

   

  Method 2: Run the tool (SFC.exe) System File Checker and check if it helps.

  Follow the shape of measures the following link: http://support.Microsoft.com/kb/929833

  Method 3: Run the system restore.

  Restore the computer to the date where it worked very well: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

  NOTE: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

   

  If the problem persists, or if you want more help answer we are happy to help you.

• I still have to pay the 29.99 as I am an instructor and cannot afford the higher rate.  I see the rate for students and instructor is 19.99 per month, which is easier to handle.

  I still have to pay the 29.99 as I am an instructor and cannot afford the higher rate.  I see the rate for students and instructor is 19.99 per month, which is easier to handle.

  Adobe in education... Start here https://creative.adobe.com/join/edu

  Educational https://creative.adobe.com/plans?plan=edu

  When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years

  -Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help

  http://www.Adobe.com/products/creativecloud/students.edu.html

  http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html

  Redemption Code https://creative.adobe.com/educard

  Proof of ID http://www.adobe.com/store/au_edu/academic_id.html

• I'm trying to follow the video to "Change color" and I don't have a lot of options that uses the presenter.  I'm on a PC.  Can someone walk me by changing the color of an object step by step?

  I'm trying to follow the video to "Change color" and I don't have a lot of options that uses the presenter.  I'm on a PC.  Can someone walk me by changing the color of an object step by step?

  Sorry for the delay. Here is the video

• I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

• How I download/install adobe first cc on the D drive because I don't have enough on the C: drive? Ive gone to settings on creative cloud and location of the file changed already but it still does not work.

  How I download/install adobe first cc on the D drive because I don't have enough on the C: drive? Ive gone to settings on creative cloud and location of the file changed already but it still does not work.

  Hi brandong13,

  Here are the steps that you can follow.

  1 change the location of installation using Creative Cloud Desktop App, go to preference > creative cloud > Apps and change the installation location.

  2. delete the folder '%Temp%' and restart the process.

  NOTE: Application is downloaded to the default location, we can only customize the installation location using creative cloud app in this case.

• Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I do not have... everyone has

  Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I did not... someone has a solution for me please...?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Hello! I can't find my code of rendeem. I ordered adobe photography plan in adoble cloud, but had no e-mail with any serial number or code rendeem or. I paid already. What can I get?

  Hello! I can't find my code of rendeem. I ordered adobe photography plan in adoble cloud, but had no e-mail with any serial number or code rendeem or. I paid already. What can I get?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html