I was only charged monthly fees, but I can't access to Indesign, please help.
I was only charged monthly fees, but I can't access to Indesign, please help.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
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Hello
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My account says I paid for Adobe Reader DC, but I can't access all the features.
[Title edited... MOD]
did you buy or sign up for a subscription?
If you subscribe, install the cc desktop application, if it is not already installed.
then check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
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http://Windows.Microsoft.com/en-us/Windows7/setting-up-a-wireless-network
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