I am installing a vivitar program and that is to say that it is incompatible with the device?

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  Hello

  Please join Microsoft Community where you can find the necessary information on Microsoft products!

  You can not install Vista Service pack 2 and get the error with code 800f0a09 and the message that there are problems with the driver for dell latitude.

  The problem may occur if some of the components of the update are corrupt.

  What is the full error message that you receive?

  I suggest you follow the steps mentioned below to check if the problem is with the update components:

  Method 1: Reset the update components

  See the site:

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  Method 2: Run the system update readiness tool

   

  See the site:

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  http://support.Microsoft.com/kb/947821

  Method 3: Turn off the antivirus software

   

  See the site:

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-in/Windows-Vista/disable-antivirus-software

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

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  Hi carlottav39691716,

  Please see the following links:

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  Let us know if that helps.

  Kind regards

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  Please, try the following steps:

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