I asked this? yesterday, but did not received a response...

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• I had paid yesterday, but have not received a serial number. and the system had not found my order. [was: Dear Sir:]

  I had paid yesterday, but have not received a serial number. and the system had not found my order.

  Please help, thanks.

  My E - mail; [email protected]

  Details of payment have not been downloaded, the order could not get through. You must place another order with full valid credit card.

  Concerning

  Baudier

• Diagnostics network ping to the remote host, but has not received a response

  I'm trying to figure out if there is a problem with just my laptop not wanting to connect to a local free WiFi, so any help is appreciated. He worked two days ago only to stop abruptly last night.

  Windows Network Diagnostics comes back with the error message "Can not contact www.microsoft.com (65.55.12.249)" and "diagnostic network ping to the remote host, but has not received a response.

  The only repair option it evokes is ' reset NIC 'wireless network connection ' '.

  I can always connect to WiFi using my iPhone, and even a connected laptop computer work Companion. Yet once, if this can be fixed on my end, any help would be appreciated.

  Hello BrenJones,

  Thanks for posting back. DNS servers are controlled by your ISP. I communicate with your Internet service provider and confirm that you have the good DNS for your network.

  Hope this helps J

  Adam
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I think I need to re install off my disks again. When I ask first Pro CS5 to send my project to again, still opens but did not receive my film sequence. How can I re install again only without upsetting my film?

  Hello. I have following first Pro CS5 on Windows. Can you advise me how do to re install again off my records without affecting any of my Premier Pro film please?

  I ask Pro send the sequence of film through dynamic links in again so that I can burn the movie to a disc.

  Still doesn't open, but the sequence did not arrive to Pro.

  Last night the sequence came in again but took forever to transcribe, and I finally canceled the process as it appeared to get stuck and have not completely to writing on the disc.

  This morning the sequence are not yet in still.

  Very frustrating when I have a 4 hour movie I want to write to Bluray so I created now 4 separate sequences and try burning them to DVD in the chapters of 1 h.

  Hope someone can help me with this. See you soon. Janice

  Reinstall still will not affect your movies.

  But I would like to make send to still and do the transcoding in the first use of the Media Encoder.

  Use the Bluray H.264 preset for BluRay. For DVD use mpeg2 dvd preset and fields is higher.

  In particular, I would make for DVD transcoding with first as in CS5 will still reverse fields.

• I bought a laptop and did not receive a CD or DVD with the product key. How can I get one and install?

  I bought a laptop from HP 2000 but did not receive a CD/DVD with product key.  How can I get one and install?

  Where did you buy it? Had it already installed Windows? It was used? New?

• Hey I bought iphone 5, 4 years ago. Resetly I update yesterday suddelly asked for activation ID, so I put but did not work. Before I had to change an e-mail and I put in a new. Now demand for old e-mail and what is incorrect.

  Hey I bought iphone 5, 4 years ago. Resetly I update yesterday suddelly asked for activation ID, so I put but did not work. Before I had to change an e-mail and I put in a new. Now demand for old e-mail and what is incorrect. What should I do? I have new Id and worked, but not with my phone.

  I live in Slovakia and I bought this iphone in Florida USA

  Thank you, Maria Nagy

  Any ideas?

• I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  Hi Dawud,

  You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.

  Let us know for any additional questions.

  Thank you

  Yann Arora

• My malware is off how do I put this back on, I pressed round but did not work

  My malware from windows went and I don't know how to put it back on I need this to protect my computer I pressed turn back on but did not work

  It is in windows security alerts

  Thank you

  Hello

  Malware is BAD and infects your computer

  do you mean Windows Defender which protects you FROM malware?

  If so this read below information; But if this isn't the problem, give accurate and detailed information about your problem and the exact name of the program:

  read this information on the Defender:

  ·                         If you use microsoft security essentials avg avira mcafee norton etc they disable the vista version of windows defender by default

  the basics of Microsoft security has its own version of windows defender

  and other anti-virus programs use their own particular type of application to scan for spyware and malware

  It of nothing to worry and is the default action, which is designed for them to do

  If the above does not apply to your machine to read the information on the below link on how to disable the windows defender service in vista or make an autostart to enable

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-service-in-Windows-Server-2008-or-Vista/

  and here is the method to remove it from startup in vista

  http://www.groovypost.com/HOWTO/Microsoft/Vista/remove-Windows-Defender-from-Vista-system-startup/

  and this is how you would normally activate or disable windows defender in vista from within defenders of own and options tools

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-for-Microsoft-Vista/

       and read this information to microsoft:

  Error message when you run Windows Defender: «Error 0x800106ba»

  http://support.Microsoft.com/kb/931849

  and if you need to change startup programs read this information on the other methods of doing it without using defender

  using msconfig read this tutorial:

  How to use MSCONFIG in Windows Vista

  Here's how to use MSCONFIG in Windows Vista to disable some unnecessary programs that load automatically at startup

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  and also try this FREE program Autoruns:

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services more

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

• I had the literoom last Sunday. but did not the program. When I start this program. "Please disconnect in the menu help reconnect you, and then click license of this software.

  I had the literoom last Sunday. but did not the program. When I start this program. "Please disconnect in the menu help reconnect you, and then click this software license" How can I do?

  Hello

  I see that you bought the subscription of photography and it seems it is stuck in the sign in a loop.

  Please try out the following links

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Solve the common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages

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• I bought the first cc, but I did not receive the activation code.

  I bought the first cc, but I did not receive the activation code. Is there a place where I can look for?

  There is no serial number for CC products. Sign in to your account on the website, download the Cloud creative application, install it and connect, then install the software.

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for a full year of Muse, but did not get a serial number in one of the emails from Adobe that followed. Anyone know how I can get this resolved?

  I have paid for a full year of Muse 2014.1.1 but did not get a serial number in one of the emails from Adobe that followed. Anyone know how I can get this resolved?

  Hey Kevin,

  Membership requires no serial number for activation.

  Please login with your email on the following link:

  https://creative.Adobe.com/products/download/Muse

  And start using Adobe Muse.

  Kind regards

  Akshay

• Receiving the message "Wireless association failed because Windows did not receive response from the access point or wireless router" _

  My laptop was working fine yesterday, but when I started it today I get the message "Wireless association failed because Windows did not receive response from the access point or wireless router.

  I can see my network and I can connect to the internet using my desktop pc, but just to make complicated I can't even connect to the network when I plug the ethernet cable into my laptop.

  I think it might be a driver problem, but I have no idea how to solve this problem without access to the internet on my laptop.

  I'm running Vista and my wireless router is an Atheros AR5009 809.11a/g/n

  I need step by step instructions on this Yes please treat me like a fool!

  Thank you

  Laptop would not work at home thus concluded that it was a BT Broadband do not issue my driver (despite BT telling me the opposite last night)

  After the call to a fantastic Lady in BT it's all fixed and thanks to Jack I now know a lot more on connecting wireless to my laptop!

• Pro at the Expert level, but did not get the Badge of alum Expert

  Hi moderators,

  Recently, last Saturday, I joined master of expert of level.

  This takes me Pro to Expert level, but did not get the Badge of Expert as well as the associated points Expert badge Alum Alum.

  Y at - it no other milestone needs to fill for the alum Badge other than 10,000 Expert?

  I mentioned this link Rewards and recognition FAQ - Oracle Community

  Kind regards

  Jitendra

  'Alum' badges refer to the word of the ancients (as far as I know) and have been allocated specifically to people who have reached certain levels in the old scoring system.  These aren't the badges you can win in the new system of gamification, they just received in the framework of recognition of what level people reached in the old system. for example, I have a badge 'Guru Alum' because I was a 'Guru' status under the old system.  If I had not reached this level before the changes then I would never be able to get this badge now.

• iPod Classic stopped display work.  Work displayed in iTunes.  Updated iTunes to 12.4 but did not help.  I can see how to check

  iPod Classic stopped display work.  Work displayed in iTunes.  Updated iTunes to 12.4 but did not help.  I can see how to check and uncheck "Display work" in iTunes but not how on the iPod as others have suggested.  Need to perhaps restore and recharge.

  Long ago with including works on devices was optional, and you can sometimes fix cache work on a device by not including and then add it again. This choice has long since disappeared. A complete restoration and reloading is now the only method to recreate the cache.

  TT2

• I can't change the questions to reset password also helps. In almost did not receive a letter with instructions

  I can't change the questions to reset password also helps. In almost did not receive a letter with instructions

  For a long time I don't remember creating answers to the questions that they tried to lose on the email I wrote not just the 2nd day.

  help solve the problem. I live in Ukraine. And there is no way to contact support.

  Hello! It is quite difficult to understand you.

  To reset the security questions, follow these steps:

  If you forgot the answers to your questions of security of Apple ID - Apple Support

  To have access to your forgotten Apple ID, follow these steps:

  If you have forgotten your Apple - Apple Support ID

  If you forgot your Apple ID - Apple Support password

  https://iforgot.Apple.com/appleid

  Also, take a look at this:

  On your Apple ID email addresses - Apple Support