I backed up my iPhone 3GS on iTunes. Back up seemed to go OK. iTunes then prompted me to update the iOS that I did. The phone then crashed. I did a factory restore. The backup that I did was not there. Can I recover the loss upward in anyway?

I backed up my iPhone 3GS on iTunes. Back up seemed to go OK. ITunes then prompted me to update the iOS that I did. The update failed. My phone broke. The only option available was to restore to factory settings I've done. The back up I had made was not available for restore. It contains precious family photos and videos. Is anyway to recover the lost or any part of it from my PC Backup? Any help would be appreciated. Best wishes Giles

If you go to iTunes and watch your backups, you don't see one that was made today? Did you see an indication of the backup was not successful? What version of iOS is the device that you have been asked to update? It was not an iOS for the iPhone 3GS update in a while. Regarding the photos and videos, you had never taken the time to import them on the computer?

Tags: iPhone

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