I bought a mouse microsoft 4000 mobile. It came with no disk and the page, to what he tells me to go said that is down. What should I do?

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• CC the first bought, but no way to download... No product on the page to download apps.

  CC the first bought, but no way to download... No product on the page to download apps.

  Need software today, but no one answers me.

  Download link on confirmed order:

  A confirmation email will be sent to you shortly. Print this page for your records.

  To access your products purchased in the future or to check the State of your order, check your My Adobe account.

  • Order date: June 15, 2013
  • Order number: AD008230985
  • Status: Processed

  We're sorry, but an error has occurred. To complete your purchase immediately, call Adobe phone sales at (800) 585-0774 to place your order, or try again later the Adobe.com .

  Invoicing and delivery

  Billing information:

  • Richard Hitchcock
  • Delivery information:

  Even

  Summary of the order
  
  US $ 19 . 99

  Renews every month

  (No VAT)

  Creative single-app cloud membership for Adobe Premiere Pro (one year)

  Quantity: 1

  Download
  $00

  (No VAT)

  Total part-time	US $ 19 . 99
  Promotion

  -

  US $ 0 . 00
  Expedition to the France

  US $ 0 . 00

  Tax

  US $ 1 . 37

  Total

  US $ 21 . 36

  Post edited by: Rave

  Hi rmhdata2,

  Please refrain from posting personal information about the public forum.

  If Premiere Pro is not listed in the Manager of the CC App to download your system might be incompatible.

  The App Manager lists only the software supported by your system configuration.

  64-bit support is required for Premiere Pro.

  Please check the technical specifications at: http://www.adobe.com/products/premiere/tech-specs.html

• the usb is stuck on the usb plug on the underside of the mouse, microsoft 4000 wireless mobile mouse

  Well I was being a fool and pasted my usb key to connect the mouse to the computer in a hole and he is now stuck I tried it out and after a little research I discovered that I stuck the USB to the USB jack on the bottom of the mouse, but why didn't he come?

  Hello

  Thanks for posting your query in the Microsoft Community.

  You have a problem with the Microsoft Wireless Mobile Mouse 4000, being stuck on the USB. It must be hard when something that is important to you does not work as expected. I appreciate any effort that would put you in all. I will guide you in the right direction.

  To help you with the hardware components of the mouse, I wish that you contact Microsoft Hardware Support for assistance.

  Check out the link-

  http://www.Microsoft.com/hardware/en-in/support/contact-us

  Back to us for any questions related to Products from Microsoft or the Windows operating system. We will be happy to help you.