I bought a muse adobe but I can't use plan purchase

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• I bought two licenses adobe and I can't use them because they are expired, expiring 2017/03. I had this problem and solution still has the air of 15 days!

  I bought two licenses adobe and I can't use them because they are expired, expiring 2017/03. I had this problem and solution still has the air of 15 days!

  [Moved from the endorsement, general, all Adobe forums Lounge for a specific product - Mod support forum]

  Hi Eugenio,.

  It seems to be a problem of implementation.

  Try wearing the same query in the General Photoshop Discussion where experts can help you.

  Kind regards

  Sheena

• I bought 2 creative cloud but I can't use it on 4 computers

  I bought 2 accounts creative cloud in order to to use on 2 desktops (various cities) and on my lap top.

  But whenever I try to log on the third computer it does not accept the password and pushes me to disconnect from my one of my workstations.

  Asn after buying twice, w't, I have the right to use CC on 4 computers?

  Your
  Bashir (crazy) B.

  Another option if you want to use the creative cloud on several computers at the same time is to use two different Adobe ID for the first two computers, one of the other two.

  If you want that he installed on 3 computers but only use it on one at a time, you can have only one Member but sign one when you're done so that you can connect to another.

  Log in and log out of the desktop Adobe Creative Cloud application

  Enable and disable Adobe products

• I paid for a subscription of one month to muse from adobe, but I can't access it!

  I paid for a subscription of one month to muse from adobe, but I can't access it!

  Hi Nada,

  Your order is being processed, and the subscription will be activated within 24 hours.

  In case you want to check the status of your order, please contact support to contact customer service

  Kind regards

  Akshay

• Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!

  Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!

  There is no need to cancel one for Windows since CC subscriptions are not platform specific.  Your subscription allows you to use it on Windows and Mac computers, so just install Mac on Mac files.

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• I want to download adobe muse 2015 but creative cloud shows that muse adobe CC. Can someone give me a direct link to download adobe muse 2015? Thank you.

  I want to download adobe muse 2015 but creative cloud shows that muse adobe CC. Can someone give me a direct link to download adobe muse 2015? Thank you.

  Hello

  Could you please confirm if your creative cloud app is up to date, because the app update watch Muse like this

  

• I just bought standard xl adobe but it is for my mac, and I just found that I can't use it on my mac!  What can I do?

  I just bought standard xl adobe but it is for my mac, and I just found that I can't use it on my mac!  What can I do?

  I wonder where you found XI Acrobat Standard for the Mac... ?

  The best Contact Customer Services by telephone or chat.

• I bought CS3 for mac G4 and when I transferred to my new mac g5, download programs, but I can't use an any of them because that a window opens and says enter serial No. No problem, I have a valid serial number, but when I enter it, a screen comes ups sayi

  I bought CS3 for mac G4 and when I transferred to my new mac g5, download programs, but I can't use an any of them because that a window opens and says enter serial No. No problem, I have a valid serial number, but when I enter it, a screen comes ups saying that the # is not valid. Can someone help me. [deleted]

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Error "serial number is not valid for this product". Creative Suite

  In addition, if you have El Capitan, click on the following link

  See answer #5 in https://forums.adobe.com/thread/1965850 for several solution links

  -the first link that the answer is a possible solution to install problems

• I bought the plan for photography and still pay each month. but I can't use photoshop only after update. and they need to join a plan. How can I do? I can only use for the trial version even I never tell months.

  I bought the plan for photography 6 months ago and still pay every month.

  but I can't use photoshop only after update. and they need to join a plan.

  How can I do?

  I can only use for the same test version that I pay every month.

  Hi yejik42305752,

  Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Kind regards

  Tanuj

• I bought 11 front element, but I can't find it in my profile. What should I do? Could I move to 13 from 11?

  I bought 11 front element, but I can't find it in my profile. What should I do? Could I move to 13 from 11?

  You can download and use your serial number to activate.

  PES 10, 11, 12, 13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  PE 10, 11, 12, 13 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

• Adobe cc 2015.5 but I can't use it because it slows my pc too I want to go back to the old version.

  I now adobe cc 2015.5 but I can't use it because it slows down my pc too I want to go back to the old version.  Is this possible? I want to do it please.

  Thank you.

  Previous through Cloud https://forums.adobe.com/thread/2185344 can help

• My card was charged 26,88 books per month for a long time, but I can not use my products from adobe, which is a member ship fee and how can I cancel it?

  My card be charged to 26,88 pounds per month for a long time, but I can't use any adobe products, which is a membership fee and how can I cancel it?

  Your subscription to cloud appears on your account page?

  https://Accounts.adobe.com/ , then click on Plans & products top

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• I have to cancel my subscription of stock of adobe, but I can not connect, what can I do?

  I have to cancel my subscription of stock of adobe, but I can not connect, what can I do?

  Hello

  I see that you have contacted the support team and your subscription has been cancelled.

  Kind regards

  Bev

• I ordered and paid an annual ADOBE PDF PACKAGE that is scheduled to expire April 2016. But I can't use any more the pack, it's just contractually or is an abuse of the COMPANY ADOBE?

  I ordered and paid an annual ADOBE PDF PACKAGE that is scheduled to expire April 2016. But I can't use any more the pack, it's just contractually or is an abuse of the COMPANY ADOBE?

  Hi renzov75729811,

  Is there an error message?

  Make sure that you use the last DC of Adobe Acrobat Reader Acrobat Reader DC Learn & Support to use Adobe PDF pack or attempt to use the service online at https://cloud.acrobat.com/

  Kind regards

  Nicos

• I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  Hello

  Please check the help below document:

  Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

  Kind regards

  Sheena