I paid for a subscription of one month to muse from adobe, but I can't access it!

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• Paid for the subscription and is written in LK - trial version

  Paid for the subscription and is written in LK - trial version

  Number: 14.03.2016

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

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  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

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  A few days ago, my Photoshop trial ended. So, I paid for annual subscription which includes Photoshop and Lightroom.

  The payment is completed, as shown in the email Adobe sent me. (I used the same email I used to log cloud creative).

  I open the Photoshop application again and clicked the licenced software. But he says that he has a subscription.

  What should I do?

  Thank you. We hope to get answers quickly. I need it quickly

  Ellisya

  < < personal information deleted by MOD > >

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

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  Move the debate towards Adobe Creative cloud

  We have checked your account details, we see active participation of Photography Photoshop program.  Please make sure that you are connected with correct Adobe Id to Adobe.com to get it. You can check:Adobe Store | Order FAQ and your online payment

  To install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html, you can also Learn how to enable or disable Adobe applications from here.

  Kindly let us know in case you have further questions on your membership.

  I hope this helps.

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  It is the main cause of the problem, entered URL Adobe with loop back address, thanks to which the activation request is unable to reach the Adobe activation server.

  We need to reset the Hosts file or manually remove entries from the hosts Adobe.

  You can check the link below. :

  https://support.Microsoft.com/en-us/KB/972034

  Let me know, if you need assistance.

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  Hello

  Please see - download and install Adobe Creative Cloud applications

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  Hi christineg24805464,

  You can check under your active subscription account: Adobe ID

  Serial key is not required to activate the subscription.

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  Kind regards

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• Why can I not use office (trial expired) even if I paid for the subscription?

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  Hello

  I can't pull the top and recent details of the order with the email address used to log in to the forums. Could you help me with the order number, I can check in the system for you.

  ^ Ani

• so I paid for a subscription to the photo shop, but then he says that he will not support my computer? now what?

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  Check https://helpx.adobe.com/photoshop/system-requirements.html

• How can I get from a trial version to a full version of adobe products when I paid for a subscription

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  If you have paid for a subscription, try to connect to / in to the desktop application to reset: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this does not help, try the steps of connectivity (especially the hosts file) here: helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Solution 2 can also help: helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

  Contact Adobe technical support if you have any questions: helpx.adobe.com/contact.html

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  I have paid for a full year of Muse 2014.1.1 but did not get a serial number in one of the emails from Adobe that followed. Anyone know how I can get this resolved?

  Hey Kevin,

  Membership requires no serial number for activation.

  Please login with your email on the following link:

  https://creative.Adobe.com/products/download/Muse

  And start using Adobe Muse.

  Kind regards

  Akshay

• paid for the subscription, but Muse CC does not work, he asks me the serial number

  paid for the subscription, but Muse CC does not work, he asks me the serial number, any help?

  Hello

  Depending on your operating system, please try the following steps

  Windows

  • Click on the start"" menu. Select "All programs" and then "accessories."
  • Right click on "Notepad" and select "run as Administrator"
  • Click "Continue" on the "Windows needs your permission" dialog box
  • When Notepad opens, click file, and then select open
  • In the file name field, type the following text:
  • C:\Windows\System32\Drivers\etc\hosts
  • If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
  • From the menu, select 'file', 'save' after changing
  • Restart the Muse

  Macintosh

  • Click the "Finder". Select the folder "Applications".
  • Open the "Utilities" folder and select "Terminal".
  • Type the following command:
  • sudo nano/etc/hosts
  • Enter the password associated with the user of the OS when prompted
  • If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
  • Press CTRL + o to save the file
  • Press Ctrl + x to close the file
  • Restart the Muse

  Let me know the result