I bought a new laptop and I can't download my old Adobe Creative Suite 5.5 Design Premium student and Teacher Edition

Similar Questions

• Update Adobe Creative Suite 5.5 Design Premium Student and Teacher Edition to CS6?

  Hello
  I currently have Adobe Creative Suite 5.5 Design Premium Student and Teacher Edition and I am wondering how to upgrade to CS6 - I can't find a price or what the differences are.

  Thank you

  If you are still eligible for the educational version, you can buy a copy of this next version.

  (there is no upgrade price of one educational version to another; the price is already very low)

  For more information visit this link to the forum post: http://forums.adobe.com/thread/314304

  Sarika

• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• I bought Adobe Creative Suite 5.5 Design Premium a few years ago. I have since upgraded my windows computer to a new one without a CD player. How can download & install Adobe Creative Suite 5.5 without using the disc that I bought?

  I bought Adobe Creative Suite 5.5 Design Premium a few years ago. I have since upgraded my windows computer to a new one without a CD player. How can download & install Adobe Creative Suite 5.5 without using the disc that I bought?

  Here are the links to download:

  Download CS5.5 products

• Can I upgrade my Adobe Creative Suite 5.5 Design Premium for MAC Student Edition to CS6?

  Hello world

  Can I upgrade my Adobe Creative Suite 5.5 Design Premium for MAC Student Edition to CS6?

  The German adobe site says it's possible:

  "Upgrades (blasting, Bestellung und prices)

  ICH besitze already eine previous eines Version CS-complaint oder einer CS-Edition.

  Kann ich den handy Upgrade price to claim nehmen?

  Winches einer oder Creative Suite-Edition der Version 5 5.5 sind zum Upgrade auf die berechtigt Creative Suite 6.

  Dies gilt auch as owners von CS5-oder CS5.5 - Einzelprodukten. Versionen vor CS5 sind nicht zum kostengunstigen berechtigt Upgrade. »

  "Bestellung.

  Wie sind of upgrading guidelines as of Creative Suite 6?

  Winches einer oder Creative Suite-Edition der Version 5 5.5 sind zum Upgrade auf die berechtigt Creative Suite 6.

  Owners von CS5-oder CS5.5 - Einzelapplikationen sind zum Upgrade auf das equivalent CS6 product berechtigt,

  nicht auf eine Suite Edition is. Versionen vor CS5 sind nicht zum kostengunstigen berechtigt Upgrade. »

  but doesn't say no where to order or download the software or how to do the upgrade.

  Kind regards

  Patrick.

  Lol actually, versions only available student are subscriptions of creative cloud for students and teachers.

• During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't

  During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!

  MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.

  I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled.  Make sure that you use the serial number that ends in 7886.

  If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade.  If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation.  You can contact our team of support directly in Contact with the customer.  You can try to install a web browser, you have not previously used.  It of probably a toolbar or other software applications affect your ability to access the media cat successfully.

  If you are unable to reach our support team, then please check your account information is accurate.  If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.

  I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.

• I have adobe creative suite 5.5 Design premium for pc and I'm wondering if is there way to change this mac version?

  I have adobe creative suite 5.5 Design premium for pc and I'm wondering if is there way to change this mac version?

  There is no possibility for an Exchange platform for older versions of Creative Suite.  CS6 is eligible.

• Can I still install the student edition and teachers Adobe Creative Suite CS5.5 Design Premium on my Mac, since I graduated from College in 2014?

  Hello, Adobe Help and Support,

  I am owner of an edition of Adobe Creative Suite CS5.5 purchased Design Premium student-teacher, I graduated from a college in four years, in 2014. I always have an ID of the paper version of my community college, as the only form of valid evidence that I was a student, my four year old ID has been moved.

  It would be nice to use my ID Community College to install the CS5.5 on my Mac Book Pro?

  Impatience on your part.

  Thank you for your time, patience and understanding.

  Sincerely,

  margaretCG616

  HI Margaret

  You will be able to install with this ID. Please go to quickly find your serial number to find the serial number and download CS5.5 Design Premium, you can follow: Download CS5.5 products

  I hope this helps.

  Thank you

  Varun

• I downloaded my teacher licensing and Adobe Creative Suite 5.5 design standard, student and it loads ed.  I expect an email finish but I don't him have not received yet, I had the serial number registered in and everything should be good to go.

  I downloaded my software license teaching Creative Suite 5.5.  I all loaded fine in my Mac, but at the end of the download it gave me a message that I needed to check my e-mail address for other measures to be able to use the software.  I have not yet received this email.  I had my email listed as < deleted by the moderator >

  Is there something that I need to show as proof of being a student again?   I had to abandon my student ID number in order to get the serial number.  I did not use if my e-mail address student. If this is the question I can provide that also.  < deleted by the moderator >

  Help.  Please

  Erdygirl please be aware that you post on a public forum.  I've removed your personal information from your previous post.

  Please check your account at http://www.adobe.com/ to locate your serial number.  You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• Hello, I recently bought a new laptop and wanted to download my Adobe photoshop CS3 and realized that I have lost my program. How can I get my account number back so I can download the program?

  Hello, I recently bought a new laptop and wanted to download my Adobe photoshop CS3 and realized that I have lost my program. How can I get my account number back so I can download the program?

  Hello

  I can give you the link to download CS3, but you need to find the serial key in your email or somewhere you kept.

  Link to download CS3: products CS3 download

  Concerning

  Jitendra

• I bought a new laptop and I am trying to install Adobe Acrobat Pro 11, but I can't find a download.  Where is he?

  I bought a new laptop and I am trying to install Adobe Acrobat Pro 11, but I can't find a download.  Where is he?

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

• I just bought a new laptop and have downloaded Lightroom 4.4. The font size is tiny and unreadable. I looked in preferences to see if the font size can be redefined to allow me to read the screen but can't see sort (except the m application

  I just bought a new laptop and have downloaded Lightroom 4.4. The font size is tiny and unreadable. I looked in preferences to see if the font size can be redefined to allow me to read the screen but can't see anything (except the magnification tool application) to read the screen.

  Any ideas?

  Hello

  You can change the font of the user interface of the options below.

  • On Windows, choose Edition > Preferences > Interface > font size:
  • On Mac OS, choose Lightroom > Preferences > Interface > font size:

  Change font size according to your need.

  You must close out of Lightroom and restart for the change to take effect.

  Let us know if this helps!

  Kind regards

  Vivet

• I bought a new laptop and would like to install my cs5 purchased on it. Where can I download?

  I bought a new laptop and would like to install my cs5 purchased on it. Where can I download?

  Direct download links for Adobe software

  Mylenium

• I just bought a new laptop and it is not a hard drive.  I am able to download the Creative Suite software on my new computer laptop online, since I can not insert the disc to do it this way?

  I just bought a new laptop and I want to install my Creative Software following this topic.  The problem is that I don't have a disk drive.  Download the software online somewhere (without purchase again)?

  Yes, most of the versions are available for download.  Just be sure to keep your serial number as you will need.

  Download and Installation Help-
  https://helpx.Adobe.com/download-install.html

  http://www.Adobe.com/downloads/other-downloads.html

• I bought a new laptop and you want to install Office 2003 (currently installed on the old unit) is possible to transfer the regestration again, or I will buy new software?

  I bought a new laptop and you want to install Office 2003 (currently installed on the old unit) is possible to transfer the regestration again, or I will buy new software?

  ianw10,

  Office 2003 that is installed on your computer to another is a an installation only. So not your duty go out and buy new software for it.

  If it was a purchased copy you can install it on the other computer. just call to activate it.
  Please rate me upward if you find my post helpful. Thank you!