I bought Adobe Creative Cloud (student), but Adobe Application Manager says "trial expiré.
I bought Adobe Creative Cloud (student), but Adobe Application Manager says "trial has expired", I tried restarting and disconnection / connection and the message is still there. I have a Macbook pro of the retina 2015, Mac OSX Yosemite. I bought the pack today. the applications run, but it's confusing, the trial message remains displayed in the Adobe Application Manager.
Hi Gricel, please follow the steps mentioned below.
- https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
- https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Make sure that you update creative cloud to cloud creative install app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Tags: Adobe
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exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.
There is no network problem, I did re-login, I confirm that I bought the plan.
How can I do?
Hello
Please follow the thread to reset the hosts file: problem with the license CC in Photoshop
Please write to us if you still face problems.
Kind regards
Shelly
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I bought the student creative cloud version but I can only install trial versions. Why?
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Refer to this:
Mylenium
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I bought the creative cloud student how many devices can I download apps on
I bought the creative cloud student how many devices can I download apps on
Hi Liam,
The Adobe CC license is good to be activated on 2 machines.
Reference: licenses and terms of use | Adobe
Kind regards
Sheena
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Adobe Application Manager says his but to date
Hello
I just bought a membership with Adobe. I installed the application manager. I installed acrobat pro, but I noticed that photoshop, indesign, illustrator and first pro CS6 family says up to date. There are no icons or applications downloaded on my computer. Is there a way to reset this application manager so that you can install and run these applications? I'm also using a mac computer.
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Why Creative Cloud said all my applications are the trial?
I just bought an annual subscription fee, received an e-mail of confirmation of dealer, the value was credited to my card, but app Creative Cloud said all of the apps are on trial.
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I really need my apps working again as soon as POSSIBLE.
I write here because online and phone support are simply not working.
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In this case, please check the hosts file, if it has all Adobe entries or not. Please see the problem with CC Photoshop licenses to rename the hosts file if necessary.
In addition, please freel free to contact customer service
Kind regards
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Help! How to use my existing software? Adobe offers hotline for "Versions of outdated software" and it does not seem like someone he understands what my problem is anyway. I can't be the only one that this has happened. My software has worked great for years before that. Trying to navigate mess of Adobe customer taken in charge with this situation resulted in nothing more than a HUGE loss of brand loyalty.
All ideas are welcome. I use a Mac.
You can uninstall applications as shown here:
Uninstall or remove Cloud Creative applications
After you have uninstalled all applications CC, if you want to remove the Adobe Creative Cloud Desktop App, please follow these instructions:
Uninstall the creative cloud desktop application
You can also run the vacuum to ensure the remaining files are deleted after uninstallation of Cloud applications creative and Creative Cloud Desktop App:
How to run the CC cleaning tool
I hope this helps.
Concerning
Megha Rawat
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Adobe Application Manager-says it's fake and what isn't.
When you try to launch my Application manager, I get this message:
«Validation of software failure authentic adobe.» The product you want to install is not a true software of Adobe and seems to be false. »
What should I do?
Sorry for any frustration, VegasVows.
Please see this help article for this problem: http://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html
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I BOUGHT THE CREATIVE CLOUD. BUT WHENEVER I TRY TO DOWNLOAD THE SOFTWARE IT FREEZES
I ourchased a cloud membership.
I started to download the software but 99% downloaded froze the photoshop software download.
So I cancelled it.
Now 4% downloaded the software froze After Effects.
NOT HAPPY!
I'm in Australia.
Operating system Mac OS 8.2
I recommend you to download versions of test products and install. they will work so that the full versions based on the CCM license.
Mylenium
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Cloud subscription - Adobe Premier elements says trial expired - needs license key.
Subjectec says it all. I have seen similar topics, but not solutions.
First is no items not part of the CC. You need to clarify what is happening actually not.
Mylenium
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Re-installation of the Cloud by using the application manager after restore computer
I was forced to roll back my computer (Windows Vista) for a whole earlier upward. I would like to re - download all my creative cloud product, but the Application Manager think that all products are already instlled, even if they are not. Now, I can't download anything. Can someone help me? Ive been on hold with Adobe support for over half an hour!
Run the Creative Suite cleanup tool, then let the AAM to reinstall the applications.
Mylenium
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Creative Cloud student and Teacher Edition cost?
I have recently been getting told by Adobe that my annual plan for the "Creative Cloud Student and Teacher Edition" was going to expire in five days and that I should update my payment information.
I understand that Adobe will automatically renew the plan once we entered my payment information, but how much will it cost to renew the plan?
I would also like to know when the payment info will be updated and when my plan will be renewed?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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How do I change my CS6 when adobe application manager is frozen?
Hello
I use Windows 7 64-bit Home Premium edition and CS6 Design & Web Premium. I recently had problems with my color picker does not pick up color (at all) in Illustrator and also extracts work is not within the Flash of code.
That said, the second for Flash files to the bosom of my teachers software not working mine. The Illustrator color picker worked briefly after that I reinstalled everything... but when it came to the updates notification I thought hopefully updates will solve my problems. Now, the update does not work? I tried turning disable my firewall and using another network and still nothing but the gel! Oddly enough, my firewall is on to take account of all the adobe products I can manage my firewall.
If all goes well it is help and a quick solution to this problem in order to get back on track with my homework and not lost points.
Thanks for your time,
Lee
Hi Jeff,
Thanks for your help. It turns out it was something incredibly simple for my color chart. I was told that, in order to fill color using the mesh tool in Illustrator... I hold down the 'CTRL' key It was the ' Alt '! After re - installs and updates that have failed... it's something so small. Which is usually the case. But when you are new and don't know (and apparently the teacher does not know) it's part of the curve of learning and trial and error.
In regards to my updates, I got them through the creative cloud rather than the Application Manager.
Thanks again,
Lee
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Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.
White screen
https://forums.Adobe.com/thread/1249756
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Creative cloud Installer hangs
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I bought the creative cloud Adobe $ 20 / month, but I do not know how to draw in it. I don't have any other products Adobe or Photoshop?
All said 'CC', but I can't find Photoshop Elements or CS6. Mine is broken? I bought it directly on the site of Photoshop, but I'm so lost. I tried following tutorial, but that does not open the drawing program. On deviantart, it says that I need to buy the product for $80 and pay a monthly fee on that as well as keep the CC $20 of Adobe to use drawing software? I wasn't aware of this how can I get a refund.
Hi Corinne,.
Creative cloud has no Photo Shop elements.
You can get the version of CS6 from here: download and install creative Cloud applications .
Concerning
Stéphane
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