Why Creative Cloud said all my applications are the trial?
I just bought an annual subscription fee, received an e-mail of confirmation of dealer, the value was credited to my card, but app Creative Cloud said all of the apps are on trial.
Even some that I started to use as trial yesterday are now expired.
I really need my apps working again as soon as POSSIBLE.
I write here because online and phone support are simply not working.
Kind regards
JC
Hello
In this case, please check the hosts file, if it has all Adobe entries or not. Please see the problem with CC Photoshop licenses to rename the hosts file if necessary.
In addition, please freel free to contact customer service
Kind regards
Shelly
Tags: Adobe
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Sheena,
Suggested earlier, and I sent the contents of the current hosts at this time file here:
##
# Database host
#
localhost # is used to configure the loopback interface
# When the system boots. Do not change this entry.
##
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##
# Database host
#
localhost # is used to configure the loopback interface
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##
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Hi Gricel, please follow the steps mentioned below.
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Hello
Check if you have entries from Adobe on your hosts file (you must clean those entries).
MAC: (Sorry, it's a google translation)
-Open the Finder > go menu > go to record > type in "/ etc" (without the quotes)
-Right-click on the HOSTS file and select 'Open with' and TextEdit.
-TextEdit open. Press any key on the keyboard. TextEdit provides double-parked. Click on duplicate.
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-Save the changes and close TextEdit.
-On the desktop, make sure that the file is named "hosts".
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C:\Windows\System32\drivers\etc\
Kind regards
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