I bought Adobe Photoshop Lightroom 6 and now I find my computer is Windows Vista and it will not be down loaded.  What can I do now?

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• I did an update yesterday and now my lightroom 6 and elements will not open. I get error messages / error 16 on lightroom and we have tried everything, including the creation of a new Director. Help!

  I did an update yesterday and now my lightroom 6 and elements will not open. I get error messages / error 16 on lightroom and we have tried everything, including the creation of a new Director. Help!

  In Adobe Creative Suite or Adobe Creative Cloud configuration error

• I bought lightroom 6 and it will not load on my computer?

  I just purchased lightroom 6 and it will not load on my computer it's not 64-bit. I used a version track Lightroom 5.7 and it worked very well, then, what is the problem.

  Download, installation, setting up

  Lightroom 5 (Windows) ran on 32-bit operating systems.

  Lightroom 6 (Windows) requires 64-bit Windows.

  What version of Windows are you using?

  https://support.Microsoft.com/en-AU/KB/827218

• I just got my DVD for Lightroom 6 and it will not install and ReadMe directions do not resolve the issue or is not available.  There is no .exe file I can find on the disk.  What should I do?

  I just got my DVD for Lightroom 6 and it will not install and ReadMe directions do not resolve the issue or is not available.  There is no .exe file I can find on the disk.  What should I do?

  Try it please link below:

  Download Photoshop Lightroom

  I hope this helps.

  Greetings

  Megha Rawat

• Adobe Photoshop Lightroom 5 and Windows 10

  Hi, I'm about to buy a new laptop with Windows 10... I have a brand new Adobe Photoshop Lightroom 5 I want to install it on - it will work without problems? This is the main reason I want to buy a laptop, so I want to make sure the case, that this purchase will be a great regret.

  Thank you

  It works perfectly on Windows 10, there are many user using Lightroom 5 about the last platform of Windows.

  And after awhile, you want to upgrade from Lightroom 5 to 6, you can always do.

  Kind regards

  Mohit

• My creative cloud adobe is grayed out and it will not update all apps he hust has a blue circle spinning whe I click Open. It won't let me uninstall as well. What should I do?

  and it will not update all apps he hust has a spinning circle blue whe I click Open. It won't let me uninstall as well. What should I do?

  Do you use Windows or Mac computer?

  You can try to uninstall using the uninstaller CC:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

• I can't bid on firefox or explorer. I place the cursor in the quote box, and it will not record the numbers. Can someone please help?

  I can't bid on firefox or explorer. I place the cursor in the quote box, and it will not only record the numbers. Can anyone help please thanks

  Problem solved. My husband came and noticed that the number lock has been deactivated. I can't thank you enough for your help. Hope my solution helps someone else with the same problem.

• I bought Lightroom 6 and it will not install because it says that vista windows not supported.  How to operate?

  The instructions said lightroom 6 install on Windows Vista Home Edition premium, but when I went to install it, it says os not supported - windows vista.  What should I do now?  I just bought the cd from Best Buy and tried to install the program.  Thank you.

  Hi David,

  Windows Vista is not compatible with Lightroom 6.

  Please check the link for Lightroom 6 system requirements below.

  The system configuration required

  I hope this helps.

  Kind regards

  Vivet

• I was in Lightroom and had a power surge and now Lightroom will not... What can I do about it?

  I was in Lightroom and had a power surge and now Lightroom will not launch. He has encountered an error when reading the preview cache and needs to stop smoking. Lightroom will attempt to fix the next time it starts. I closed my system and Lightroom will not always start. Does anyone have any suggestions?

  You bet and Yes:

  * do not delete entire .lrdata folder

  * don't delete anything else

  Best?

  If so, you can rebuild strength previews (e.g. standard previews of entire catalog) using library-> menu previews.

  Rob

• I have adobe photoshop 11 items and need my serial number again... can someone help me I can't

  I can not install without him,

  Hi wwebabe18

  Moving to Photoshop Elements

  Please refer to find the serial number of your product Adobe quickly

  This will help you to find your serial number.

  ~ Assani

• Windows Vista Ultimate SP2 will not install update KB2378111 or install downloaded programs and returned with error code 80070570

  Hello... my computer will not install update KB2378111 with a code error 80070570.  In addition, I can not install all programs downloaded from the internet, specifically my anti-virus software.  I'm running without any software antivirus at this time.  I ran the most recent Microsoft malicious software removal tool and it showed that there is no problem.

  I'm running without any antivirus at this time software

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: see the "to install Windows by performing a clean install" (or "reinstall Windows Vista") http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista article

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029

  VERY IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I bought a downloadable cannot install Windows 7 online to upgrade my computer to Windows Vista, as it says, not supported on this platform. one

  I bought a Windows 7 online to be installed directly on my browser to upgrade my Windows Vista computer. However, the same can not be installed, it is said that it is not supported in this platform. I've already checked and my computer is compatible with Windows 7 and can be installed on a 32!

  Hi WilfredoAlvendia,

  ·         Which Web site you downloaded windows 7?

  ·         What is the exact error message?

  Return the items.

  http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-Vista-to-Windows-7

  http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-Vista-to-Windows-7-custom

  For reference:

  http://Windows.Microsoft.com/en-us/Windows7/upgrading-to-Windows-7-frequently-asked-questions

  http://Windows.Microsoft.com/en-us/Windows/downloads/Upgrade-Advisor

  http://Windows.Microsoft.com/en-us/Windows7/products/Windows-Anytime-Upgrade

• I bought adobe photoshop elements 13 and first 13 items, I downloaded photoshop but I can't download the first. I have the serial number, I check but I can not find where to try to download my product again. Can someone help me? Thank you

  I followed the instructions to download my products, but after downloading photoshop, I was able to download the elements first 13.

  My account view serial number and registration of the product, but I can't find where I can try it to donwnload again.  ???

  Please use the link below to download the application of elements first 13

  Adobe - download Adobe Premiere elements 13 free trial version | Adobe

  Download the demo on the link and enter the serial number. It will convert full version

• Hi - I have a problem that the Adobe customer service couldn't help me with. If all goes well a genius this reading has the answer. I recently bought Adobe Photoshop Lightroom 5 in a store, as in the physical DVD version. I later found out that my dri DVD

  

  Your message is cut and the clip does not help, but I guess that your DVD drive does not work.  Just go to the section Lightroom on the following page and download the 5.6 version for Mac or Windows and run the installation from there.  This is installs them COMPLETE.  You would have had updated to the latest version in any case, as the program on the DVD isn't 5.6.

  Updates

• I bought Adobe Photoshop Elements 9 and Adobe first Elements 9. The DVD has been damaged.

  Is there anyway that I can get another copy on DVD or downloaded version of it?

  You can download the demo version of the software from the website linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download on this site.

  http://prodesigntools.com/tag/DDL