I bought and later deleted an application a few years ago. Why must I still pay for a single application if I need to reinstall it today?

Similar Questions

• I bought the package of creative cloud a few years ago - I don't really need adobe muse so how can I just this product added on?

  I bought the package of creative cloud a few years ago - I don't really need adobe muse so, how I can add on this product? I don't want to put an end to my old subscription, it is subscriptions one-time-payment than adobe used to have.

  There is no distinction between a subscription payment of time and it has never been.  Either you bought a perpetual license, you subscribe and make payments on a monthly or annual basis.  You should be able to check your Adobe account online to see what you have bought.  Because it looks like you bought a perpetual license, there is no option to add more products.

  If you have purchased a complete package creative cloud then you already have Muse available.  Here is a link to all of the programs included in the full package...

  Explorer Adobe desktop applications | Adobe Creative Cloud

• eGuys I stopped using creative cloud and my subscription is over, but why is adobe still taking money from my account? my subscription is on free trials now so why am I still pay for it? Can you please help me

  Guys please help me because I think that its just ridiculous what im paying for free tests for the moment. To be honest, adobe should know that my subscription is over, so they should stop taking the money on my account. I went to my Bank and they said you need to talk to adobe. I tried to call adobe, but nobody takes over until then, what can I do?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account

  Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account

  Here is the link to download Creative Suite 6 applications

• I bought the copy of the creative cloud 5 years ago hard drive and installed it on my old computer. When I got a new computer I saved my applications on an external drive, and then when I tried to put them on my new computer none of them would start.

  I bought the copy of the creative cloud 5 years ago hard drive and installed it on my old computer. When I got a new computer I saved my applications on an external drive, and then when I tried to put them on my new computer none of them would start. What can I do to fix this?

  Adobe applications cannot be copied from one machine to the other, they must be installed using installation files.  Remove everything you put on the machine and use the CC cleanup tool after that.  Acquire the installer to the desktop application, then get the applications through which.

  Adobe Creative Suite cleanup tool

  helps resolve installation for CS3 thru CS6 and creative cloud problems

  http://www.Adobe.com/support/contact/cscleanertool.html

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the pro

  Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the programs on my MacBook to work also on this computer. I copied the folder with the programs 'Programs' and the folder of the "Library / Application Support / Adobe" on my USB key and pulled on the MacBook in the program folder and the folder of Adobe. Then I restarted the computer. When I wanted to start a program, I got with Photoshop, Illustrator, and Flash, the error 6 error message. For Indesign: "Adobe ID missing required files please reinstall missing file / Library / Application Support / Adobe / support /... / ROMAN." TXT ".» But on my old computer I could not find a record of support for the Type in the path to the Library / Application Support / Adobe. And I don't know what I have to do because of error 6. Can someone help me please? Thank you very much.

  Avoid copying files from one computer to the other. It won't work. You run out of hidden files scattered around the hard drive and interrupt the licensing mechanism.

  Uninstall, run the cleanup tool.

  Adobe - Adobe CS5 clean tool

  Reinstall from scratch and enter your serial number.

  Download download install and Installation Help | Download and Installation Help

  They will install under 30 days of testing. Enter your valid serial number to unlock the tests.

• I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer

  I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer with a Mac.  You can check the number you customer service gave me, L. Fernandes: < num series kglad deleted >. I give you my phone number in Paris: < phone number deleted - kglad >. Best account. Chantal

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  p.s. This is a public forum.  the display of your phone number is a bad idea and display your serial number will get it banned (or used by someone else and will not you).

• I bought CS 5 for my mac a few years ago and recently bought a new computer, a pc, how do I transfer the software?

  I bought CS 5 for my mac a few years ago and recently bought a new computer, a pc, how do I transfer the software?

  You can not... Mac programs will not install on Windows, and CS5 is too old for a swap of Adobe

• I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are a 6 boxes which is

  I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are 6 boxes that appear to require 24 digits and told me that the number is incorrect. What should I do?

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).

  Hello

  I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

  The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).

  I have the serial number with me if you're Adobe and contact.

  Thank you

  Susan

  Hi again,

  • Looks like you have some issues causing third-party plugins installed here.
  • Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
  • Check this thread for more details-
    • https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Rohit

• I bought Adobe Creative Suite 5 Master Collection a good a few years ago, I had it on a mac book and now I have a new mac desktop and I want to install it on my new desktop, but it doesn't have a hard drive so I was wondering if I can use the nude 22 dige

  I bought Adobe Creative Suite 5 Master Collection a good a few years ago, I had it on a mac book and now I have a new mac desktop and I want to install it on my new desktop, but it doesn't have a hard drive so I was wondering if I can use the number 22 of diget get on? I don't remember what my Adobe ID or the password is because he did years that ive connected and used, honestly I don't know what to do?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/1986122

• I bought and downloaded an image on my desktop, but the water mark is still there. How can I get rid of him?

  I bought and downloaded an image on my desktop, but the water mark is still there. How can I get rid of him?

  Follow the steps in these screenshots: I bought a stock image and I can't seem to upload the image under a license without the watermark? Please help

• I bought Photoshop CS6 a few years ago and now need to load on a new computer. How can I do this?

  Hello

  I bought Photoshop CS6 a few years ago and now have a new iMac. How can I load on the new iMac?

  Thank you

  Alicia

  Download the CS6 products

  Mylenium

• Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Just download, install and activate using your serial number.  You are allowed to have the software installed and enabled on both machines.  If you do want to keep the original installation of backup you can turn it off by opening one of the programs and by selecting help-> Deactivate.

  Here's a general link for where you can find the download links...

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  If you want a more direct link, you must name the software and version.

  If you need your serial number, you should be able to find it in your account Adobe online if you have registered the software when you install everything first.

• Ipurchased my home computer from Office Depot with windows xp a few years ago already installed and I now get a message saying that this copy cannot be grnuine. How can I revalidate it?

  I bought a computer Office Depot a few years ago with windows xp is already installed. I restarted the other night, and now I get

  A message that I am a victim of counterfeiting. My product key is on the sticker on the computer windows, and I need to know how

  revalidate my copy.

  Thank you

  Hello BobWofe,

  Welcome to the Microsoft community where you can find all the answers related to windows.

  According to the description, it seems that you are having problems with non-genuine Windows.

  Perform the steps in the link and check.

  Windows Genuine Advantage does not validate a copy of Windows XP

  Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 ( )http://support.microsoft.com/kb/322756/( )

  Meet us if you encounter problems with Windows not genuine or any other problem of Windows, and I'd be happy to help you.

  Good day!

  Hope this information helps.