I bought Photoshop Photography Plan (9.99/month) and since I updated my Mac it's nowhere
I bought Photoshop in November on my Mac Book Air and a few weeks ago, I updated the software and then cleaned my Mac. When I logged on my Adobe account (with the correct login) I could not find it. He did not show that I have that (and Lightroom) in the Launcher. It didn't show in my plans and my products or order history. I think I'm still paying for it. Would it because I need to change the credit card? I have to cancel and still buy it? If so, how? Thank you for taking the time to answer this question.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Or, some links that may help
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
- and also read https://forums.adobe.com/thread/1146459
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
Tags: Adobe
Similar Questions
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In cloud of Creative, individual photography plan $9.99 / month comes with BOTH Lightroom and Photoshop CC? It is not very clear on the homepage. She shows the two and mentions both, but does not say specifically that BOTH come with the monthly fee of $9.99 / month. Can someone clarify the situation?
Plan specialized photography
http://helpx.Adobe.com/Photoshop/KB/differences-Photoshop-creative-cloud-photography.html
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I bought Photoshop Elements less than a month ago (30 of August), and so I should the conditions required for a free update to 14 items. But I can't find out how to get. Help, please. Bent
Your purchase is saved in your Adobe account? If Yes, click on the link below.
When you have all the required information, including the Adobe order number or proof of purchase, click on apply for upgrade, and then click contact us.
l https://helpx.adobe.com/x-productkb/Policy-Pricing/Upgrade-Policy-Product-Announcement.htm
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I bought cc (photography plan) through my American account and I want to cancel it immediately. How can I do?
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Kind regards
Sheena
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Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account
Here is the link to download Creative Suite 6 applications
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Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?
Hello
You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
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Hello
I bought Photoshop CS6 a few years ago and now have a new iMac. How can I load on the new iMac?
Thank you
Alicia
Mylenium
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I bought Photoshop Element online 19/01/2015 and have AD015439775 number, but not the serial number. How can I get the serial number, please?
Mylenium
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I bought Photoshop CS6 2nd market of hand and it is already registered in pre-owner account how can cancel this and move to my account?
Hi Syjung,
The former owner needs to transfer the license by filling out the form below.
Thank you
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I've updated the plan of the photographer and since the download, I had problems with non stop with fluidity and now the bridge is not displayed large previews, a few thumbnails. I restarted and reset the tool, is there anything else I can do or do I cancel my subscription to the CC and return to the CS6?
The problem of fluidity can be the result of a graphics card problem:
Try to uncheck the box in the preferences > performance > graphics processor use, then by restarting Photoshop. If this solves the problem, check with the manufacturer about a possible update.
On the bridge: when you select an image and press the space bar, what happens?
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I am considering purchasing a plan of photography ($9.99 / month a) charged on a monthly basis. I live on a fixed income and this sounds like the best option for me.
My question is that how I saw him in various places, you buy subscription a year you pay at a time, even where it says "billed each month." I can afford to pay the $9.99 plus tax sale now, which is not a problem. However, I can't afford to pay $119,88 plus taxes from sales right now. The language that I saw about her is very vague, at best and a bit confused. Any help with this would be wonderful. I need Photoshop for stuff that I'm doing right now, but I can't afford a full year all at a pop.
Thank you for taking the time to read my question
If you opt for the monthly payment plan, then fees monthly ($9.99) will be the front high cost.
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I bought Photohop elements of b 12 months ago. Now, I bought a new laptop because the old doesn´t work anymore. Can I install the program again?
Yes.
If you need an account reset activation, contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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How do to download just bought photoshop forcloud 19.95 per month
Just bought photoshop cloud for 19.95 a month. How can I download?
Question
Have fiqured out. Thanks for the input
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The cheapest "Creative cloud photography Plan" includes it Bridge and Camera Raw?
Hi people, I have used creative cloud four years now, only to use Photoshop for my work. I pay £17.58 per month (UK), but it seems to me that I could actually pay half, AND get included Lightroom (I'm on a subscription "an application" from now)... the problem is, I can't seem to find all the information about knowing if Bridge and Camera Raw would be included in the "Plan of photography" - they are essential for my work , so can not risk changing room for this plan, unless I know for sure. If anyone has the answer, it would be great. And if this is the case, can I also get 4 years of repayments, as I feel a little like I'm torn right now!
Hi monkdave,
There is a special plan designed for photographers, called "photography Plan" that includes Adobe Photoshop CC 2015, Lightroom CC 2015, CC 2015 and Camera Raw bridge.
I think that the plan that you have right now is called "Only one App membership only for Photoshop" and this plan includes cloud storage space more (20 GB) relatively in terms of photography.
Reference: Lightroom and Photoshop | Plan of creative photography of cloud of Adobe
Kind regards
Mohit
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You just bought Photoshop, but I can't open and use... Help!
Hello
I need your help..!
I downloaded the trial version of Photoshop, which has expired.
I just bought Photoshop (a month), but now I can't open it!
I have creative cloud access but I can't open it... It is said "to date" and that's all...
What should I do?
Thank you!
Lavinia
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