I bought the membership and programs are installed in the trial version. Why?
I bought the membership and programs are installed in the trial version. Why?
If you still have questions after following the links above, please see:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
Tags: Adobe
Similar Questions
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I have a subscription and I pay every month for this. I installed after Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop), but they are installed as a trial version. I can't turn them on with my adobe. They always are trial versions... How can I automatically on my second computer?
On this computer... Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello
I just bought the student Adobe CC, version actually I start to download the software, but I have seen that Photoshop is in trial version (I have a button 'Buy' next to the name of the software), the same for other applications. I have not received a serial number for adobe and I also checked on my Adobe account on the part "plans and product"...
What should I do?
Thank you
Claudia
Hi Claudiaz88131579,
I suggest that first check you the status of your order, because it is a version of the student, it may take a while to process due to the verification of the proof of eligibility and make sure it is complete / shipped.
to check the status of your order, you can use this link: Adobe - order status
If it shows embedded, try the following:
Sign out of your creative cloud app and reconnect.
You can also try; Cloud Creative applications back in test mode after an update until 2015 for CC
Let me know if this helped.
Harsha-
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I bought LR6 and installed cloud creative ok, but when you go to installation of Lr, it allows only one installation of the trial version, the other options are to buy.
Serialize Lightroom trial to activate like Lightroom 6 CC
https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html
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I downloaded the trial version and then I bought the program and bought back the redemption code, but when I run the program it says: you are trial version has expired. When I use the redemption code once again, he said: this code is already in use.
What should I do?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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Hi everyone, Q: no matter what I do I install Muse in English, and the cloud Manager downloaded in Dutch, other programs are installed in English but Muse, reasonable please help.
You can change the interface language user in Muse by throwing Muse and no .muse file opened, go to preferences and select the new language. Then quit and restart Muse for the language change to take full effect.
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I bought the PC Version of Fable III of this year early and installed and created an account with games for windows Live! About 2 months ago, I formatted my computer and reloaded windows 7! Last night I downloaded Microsoft Flight and used my existing account to play! Today, I installed Fable III and the game won't start as it says that I am not connected to the internet! This is wrong since I write here for you! Why my game will not, organize that I have connected to my account last night with problem now? Please help me?
Yes, unfortunately GFWL's an imperfect system. Steam has similar problems. I find the best way to avoid
problems is to play all the games that are related to a system off line.
I have absolutely no interest in what GFWL can offer online, in any case.
Many games have a "fix" for GFWL, which are generally easy to find through a search.
Of course these only help facilitate offside line.Try Timeslips Fable 3 GFWL remover - it is well known in the modding community, particularly
its managers mod for Bethesda games and his job is safe to use.http://Timeslip.users.sourceforge.NET/
.
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I downloaded the programs I needed one month when I bought my plan. Today I connect to my adobe account to download edge animate and he only gave me the trial version! How could it be? I have a plan for full access?
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the problem is that in the creative menu cloud soft PS is always the trial version (which ends in 3 days) and the only option is to click on the 'buy now '. How can I download the full version of PS cc?
Please try the following steps to resolve this problem:
- Rename the folder SLCache in SLCacheold, present at the following location:
Windows: C:\Program Files (x 86) \Common Files\Adobe
Mac: System/Library/Application Support / Adobe
2. Rename SLStore file toSLStoreold, present at the following location:
Windows: C:\ProgramData\Adobe
Mac: System/Library/Application Support / Adobe
3 Rename the OOBE OOBEOLD folder
Windows : C:\Users\User name\AppData\Local\Adobe
MAC: ~/Library/Application Support/Adobe
Later, please try: connect and disconnect activate Cloud Creative applications
Kind regards
Rahul
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Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.
I had to wipe my drive since then with the trouble with Apple Store without acknowledging my machine and Time Machine reloading gave complications. Can you please cancel my trial and make my money from trial.
Hi jack gordon.
Adobe does not charge for the 30 day trial, but it seems that you have subscribed to Acrobat Pro (as a simple app for creative cloud membership) return March 15. To cancel your subscription, please contact customer service.
Please let us know if you have any additional questions.
Best,
Sara
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I downloaded the trial versions of Photoshop and Illustrator. And I just activated my membership. Do I download programs again to my computer or I just need to consult?
Annar60980477 please see CC help | Install, update, or uninstall applications for more information on how to install the Adobe Creative provided with your membership application.
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I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?
Hi Ninat43034799,
Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
After that, reinstall the product of your creative cloud desktop application.
Let us know if this was helpful, waiting for your response.
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I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix
Hello
Please follow the steps under https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let us know if this was helpful.
Thank you
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I activated my subscription and paid for it as well, but the creative application cloud shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been activated?...
Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].
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I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?
Hello
Please see the instructions at the link below:
Connect and disconnect activate Cloud Creative applications
Applications creative Cloud back in test mode after an update until 2015 for CC
Activation and deactivation of troubleshooting
Creating cloud connection errors
If the links above does not help you, please visit Creative cloud showing the evaluation mode
Let us know if that helps.
Kind regards
Bani
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