I can do is no longer a complete restore to an earlier date. I tried the solution proposed by joelj1964, but to no avail.__Has, someone at - it any other ideas?

Afer, try a restore and the system goes through the steps, I get a screen that Simon "your computer could not be restored to an earlier date and no files have been modified.

Hi wetmartinia,

1. do you have security software installed on the computer?

2. did you of recent changes on the computer?

3. you receive an error with the message code?

Method 1

In many cases software security installed on your computer may interfere with the process of restoration of the system on the computer.

I suggest that you disable the security software on the computer and then perform the system restore, check if it works.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Also see the Microsoft article below.

How a software antivirus and system restore work together

http://support.Microsoft.com/kb/831829

Method 2

If the previous step fails, then view the event logs to investigate System Restore service errors, post back with the details.

(a) click Start, click run, type eventvwr.msc/s in the Open box, and then press ENTER.

(b) click on the category System .

(c) click the Source tab to sort by name, and then look for "sr" or "srservice." Double-click each of these services and then evaluate the event description for any indication of the cause of the problem.

Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP

http://support.Microsoft.com/kb/302796

I hope this helps!

Halima S - Microsoft technical support.

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Tags: Windows

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